This course in passenger handling training is designed to make you more customer-focused and knowledgeable in the customer service area. As a passenger handling you will learn many roles as a front-line service employee. This training include customer service best practices, conflict management and the development of other soft skills combined with a review of international passenger and baggage handling standards. This training is according IATA AHM 1110
The airport ramp services training course will learn you the basics you need to start a career on the ramp. Airport Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations. This training is according IATA AHM 1110
This training learns you the theories and principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet. This course prepares you for the Load Controller certification. This training is according IATA AHM 1110
This course in Aviation safety is the study and practice of managing risks in aviation industry. This includes preventing aviation accidents and incidents through research, educating ground operations personnel, passengers and the general public, as well as the design of aircraft and aviation infrastructure. Aviation security is focused on protecting air travelers, aircraft and infrastructure from intentional harm or disruption, rather than unintentional mishaps. The training exceeds the requirements of AHM 1110.