Privacy Policy for Avg Mart Seller

Last Updated: July 29, 2026

AVG Seller is a seller/business management platform that enables registered sellers to manage their products, inventory, orders, customers, transactions, business information, and other seller-related activities.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you use AVG Seller.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use AVG Seller.

1.1 Account and Personal Information

When you create or use a seller account, we may collect:

• Full name

• Email address

• Phone/mobile number

• Username or seller ID

• Password or authentication information

• Profile photograph

• Account role and permissions

• Business or organization information

• Account status and verification information

We use this information to create and manage your account, authenticate you, provide access to appropriate features, and communicate with you.

1.2 Business and Seller Information

Depending on the features you use, we may collect:

• Business name

• Business address

• Business contact information

• GST or tax-related information

• Business registration information

• Seller identification information

• Business documents uploaded by you

• Product and catalog information

• Inventory information

• Pricing information

This information is used to provide seller and marketplace management functionality.

1.3 Product and Inventory Information

The App may collect and process information relating to products managed by sellers, including:

• Product names

• Product descriptions

• Product categories

• Product images

• SKU or product identifiers

• Stock/inventory quantities

• Product prices

• Discounts

• Product specifications

• Product availability

1.4 Order and Transaction Information

When sellers manage orders or transactions through the App, we may collect:

• Order IDs

• Product and quantity information

• Order status

• Order dates and times

• Transaction amounts

• Shipping or delivery information

• Customer-related information necessary to fulfill orders

• Refund or cancellation information

• Transaction records

We use this information to process and manage orders, maintain business records, provide transaction history, and support sellers.

1.5 Payment and Financial Information

Where applicable, the App may collect information necessary to facilitate seller payments, settlements, refunds, or other financial activities.

Depending on the payment services used, this may include:

• Bank account information

• Payment identifiers

• Transaction references

• Settlement information

• Payment status

• Tax-related financial information

Where payment processing is performed by a third-party payment provider, payment information may be processed directly by that provider in accordance with its privacy policy and terms.

We do not intend to collect or store sensitive payment credentials such as card PINs.

1.6 Location Information

If a feature requires location information and you grant permission, we may collect location information such as:

• Approximate location

• Precise location, where required and permitted

• Location associated with business or delivery activities

Location information is used only for applicable App functionality.

You may control location permissions through your device settings where supported.

1.7 Photos, Camera and Files

If you use features that allow you to upload product images, profile pictures, documents, or other files, the App may request access to:

• Camera

• Photos/media

• Files or documents

Uploaded content may be transmitted to our servers or authorized service providers for storage and processing.

We only access such information when necessary for the relevant feature or when you provide permission.

1.8 Device and Technical Information

We may automatically collect certain technical information when you use the App, including:

• Device model

• Operating system version

• App version

• Device identifiers

• IP address

• Network information

• Language and region

• Crash information

• Diagnostic information

• Log information

• Security and authentication information

This information may be used to maintain security, troubleshoot technical issues, improve App performance, and prevent fraudulent or unauthorized activity.

1.9 App Usage Information

We may collect information about how you interact with the App, including:

• Features used

• Pages/screens viewed

• Login activity

• Session information

• Actions performed within the App

• Error and crash information

This information may be used to improve functionality, troubleshoot problems, and maintain the security and reliability of the App.

2. How We Use Your Information

We may use collected information for the following purposes:

App Functionality

To:

• Provide and operate AVG Seller

• Authenticate sellers

• Manage seller accounts

• Display seller information

• Manage products and inventory

• Manage orders

• Process applicable transactions

• Provide seller dashboards and reports

• Provide customer and order management functionality

Account Management

To:

• Create and maintain accounts

• Verify user identity

• Manage account permissions and roles

• Authenticate login requests

• Maintain account security

Fraud Prevention, Security and Compliance

We may process information to:

• Detect and prevent unauthorized access

• Detect fraudulent activity

• Protect accounts

• Investigate security incidents

• Maintain audit records

• Comply with applicable legal requirements

Developer Communications

We may use your contact information to:

• Send important account notifications

• Send security alerts

• Communicate about service changes

• Respond to support requests

• Provide important information relating to your account

Analytics and App Improvement

Where applicable, we may use technical and usage information to:

• Understand how the App is used

• Identify errors

• Diagnose crashes

• Improve performance

• Develop new features

• Improve user experience

Legal Compliance

We may process information when necessary to:

• Comply with applicable laws

• Respond to lawful requests

• Protect our legal rights

• Prevent fraud or abuse

• Resolve disputes

• Enforce our terms and policies

3. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances.

Service Providers

We may use trusted third-party service providers to help operate our App and services, such as:

• Cloud hosting providers

• Database providers

• Authentication providers

• Analytics providers

• Crash-reporting services

• Notification services

• File-storage providers

• Payment processors

• Customer-support providers

These providers may process information only as necessary to provide their services to us.

Business and Transaction Partners

Where required to provide seller functionality, information may be shared with authorized business, logistics, payment, marketplace, or transaction partners.

Legal Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable law

• Respond to legal processes

• Respond to government requests

• Protect users or the public

• Investigate fraud or security incidents

• Protect our rights and property

Business Transfers

If our business is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

4. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Depending on the nature of the information, security measures may include:

• HTTPS/TLS encryption for data transmitted between the App and our servers

• Authentication mechanisms

• Access controls

• Role-based permissions

• Server security controls

• Database security

• Monitoring and logging

• Security updates

• Protection against unauthorized access

However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Data Retention

We retain personal and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our services

• Maintaining seller accounts

• Maintaining transaction and business records

• Resolving disputes

• Preventing fraud

• Complying with legal obligations

• Enforcing agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our retention practices.

6. Account and Data Deletion

You may request deletion of your AVG Seller account and associated personal information by contacting us through the contact information provided below or by using our account deletion request page:

Account Deletion URL: [Account Deletion URL]

When you request account deletion, we will review and process your request in accordance with applicable laws and our retention requirements.

Account deletion may result in the removal of:

• Seller profile information

• Account information

• Contact information

• Uploaded profile information

• Other personal information associated with the account

Certain information may be retained where required or permitted by law, including transaction records, financial records, fraud-prevention records, security records, or information necessary to establish, exercise, or defend legal claims.

Where information is retained, it will be retained only for the applicable period and purpose.

7. Children's Privacy

AVG Seller is intended for business users and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

8. Third-Party Services

The App may integrate with third-party services that provide functionality such as:

• Cloud infrastructure

• Analytics

• Crash reporting

• Push notifications

• Authentication

• Payment processing

• Maps or location services

• File storage

• Customer support

These third-party providers may independently process information according to their own privacy policies.

Where applicable, users should review the privacy policies of those third-party services.

9. Cookies and Similar Technologies

Our website or services may use cookies, local storage, SDKs, pixels, or similar technologies where applicable.

These technologies may be used for:

• Authentication

• Security

• Session management

• Analytics

• Performance monitoring

• Improving our services

The specific technologies used may vary depending on the services and features provided.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including:

• The right to access your information

• The right to correct inaccurate information

• The right to request deletion

• The right to request restriction of processing

• The right to object to certain processing

• The right to request a copy of certain information

• The right to withdraw consent where processing is based on consent

To exercise applicable rights, contact us using the information below.

We may need to verify your identity before processing certain requests.

11. International Data Transfers

Your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures to protect personal information transferred across borders.

12. Role-Based Access

AVG Seller may provide different levels of access depending on a user's role or account permissions.

For example, certain sellers, administrators, managers, or authorized personnel may have access to different features or information.

Access to information is controlled through authentication and authorization mechanisms.

Users should keep their login credentials confidential and should immediately notify us if they suspect unauthorized access to their account.

13. Business and Customer Information

When sellers use AVG Seller to manage orders or customers, sellers may process information relating to their customers.

Sellers are responsible for using such information lawfully and only for legitimate business purposes.

Sellers must comply with applicable privacy and data-protection laws when collecting, using, storing, or sharing customer information through the App.

14. Notifications

AVG Seller may send push notifications or other communications relating to:

• Orders

• Account activity

• Security alerts

• Transactions

• Seller activities

• Important service updates

You may be able to manage notification permissions through your device settings.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technologies, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

App Name: Avg Mart Seller
Company Name: Agila vetri  Primetech  Pvt  Ltd
Email: support@avgprimetech.com
Country: India

17. Consent

By using AVG Seller, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and processing of information as described above, subject to applicable law.