Effective Date: August 15, 2026

At AutoWala, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the AutoWala mobile application and related services.

By using AutoWala, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Profile Photo (optional)

• Address

• City and State

Vehicle Information

When creating vehicle listings, we may collect:

• Vehicle Make and Model

• Manufacturing Year

• Fuel Type

• Registration Details (if provided)

• Price

• Description

• Photos

Business Information

If you register as a dealer or service provider:

• Business Name

• Business Address

• GST Number (if applicable)

• Business Contact Information

• Business Images

Device Information

• Device Model

• Operating System

• Device Identifier

• IP Address

• App Version

• Crash Logs

• Diagnostic Information

Location Information

With your permission, AutoWala may access your device location to:

• Show nearby vehicles

• Find nearby service centers

• Improve search results

• Provide location-based recommendations

Location access is optional and can be disabled in your device settings.

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Display vehicle listings

• Connect buyers and sellers

• Process enquiries

• Provide customer support

• Improve app performance

• Detect fraud and unauthorized activities

• Send important service notifications

• Provide promotional offers (only where permitted)

• Improve user experience

3. Vehicle Listings

Information you publish in vehicle listings, including photos, descriptions, prices, and contact details, may be visible to other users.

Please avoid sharing sensitive personal information within listings.

4. Location Services

If enabled, location services help us:

• Display nearby vehicles

• Recommend nearby garages

• Find nearby dealerships

• Improve search accuracy

You can disable location permission at any time through your device settings.

5. Camera & Photo Access

AutoWala may request access to your:

• Camera (to capture vehicle images)

• Photo Library (to upload vehicle photos)

These permissions are used only for features you choose to use.

6. Notifications

We may send push notifications regarding:

• New enquiries

• Listing updates

• Offers and promotions

• Service reminders

• App updates

• Important account notifications

You can disable notifications through your device settings.

7. How We Share Information

We do not sell your personal information.

We may share your information with:

• Buyers and sellers when you initiate communication

• Authorized service providers

• Business partners necessary to provide services

• Government authorities when required by law

8. Third-Party Services

AutoWala may use trusted third-party services, including:

• Firebase (Analytics, Crash Reporting, Push Notifications)

• Google Maps or Apple Maps (Location Services)

• Payment Service Providers (where applicable)

• Cloud Storage Providers

These providers have their own privacy policies governing the use of your information.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure.

10. Data Retention

We retain your information only as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Enforce our agreements

You may request deletion of your account, subject to applicable legal requirements.

11. Children's Privacy

AutoWala is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will delete it promptly.

12. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Update or correct your information

• Request deletion of your account

• Withdraw consent

• Request a copy of your data

• Object to certain processing activities

To exercise these rights, please contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting the updated version within the app or on our website.

Continued use of AutoWala after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

AutoWala Support

Email: support@autowala.in (replace with your actual support email)

Website: https://autowala.in (replace with your official website if different)

Last Updated: August 20, 2026

App Store & Google Play Compliance

This privacy policy covers common requirements for both the Apple App Store and Google Play, including:

• Personal information collection

• Location usage

• Camera and photo permissions

• Push notifications

• Data sharing

• Data retention

• User rights

• Contact information

Before publishing, replace the placeholder email address and website with your official contact details and ensure the policy accurately reflects the features and third-party services your app actually uses.