If a user submits a refund request for an in-app purchase, we reserve the right to share information about the user’s usage of the in-app purchase with Apple. This shared data may include: the time elapsed since the app was installed, total app usage duration, an anonymous account identifier, whether the refunded item was consumed, whether a trial was included, total amount spent, and total amount refunded.
Maksym Holoborodko ("we", "us", "our") respects your privacy and is committed to protecting your personal information when you use the Authenticator 2FA, MFA, OTP mobile application ("App") and related services ("Services").
Our Service is designed to empower users with secure, multi-factor authentication options while ensuring a high standard of user privacy and data protection. This Privacy Policy explains what information we collect, how we use it, and your rights.
For any privacy-related questions or requests, contact us at support@velari.site.
Note: Nothing in this Privacy Policy is intended to limit your legal rights under applicable law.
This Privacy Policy governs your access to and use of the Services, and by using the App, you consent to the data practices described here. It should be read together with our Terms of Use, which incorporate this policy by reference.
Some provisions in this Privacy Policy may apply only to individuals within specific legal jurisdictions, such as the GDPR (General Data Protection Regulation).
Personal Information Collected:
Your full name
Email address
Google or Microsoft login details (if used)
Payment details (via Apple)
Device-related info: IP address, unique identifiers, OS, device type
Country-level geolocation (via IP or device signals)
Optional: Any manually entered backup/restore info or contact info for account recovery
Purpose of Collection:
To allow secure sign-in, verify account identity, provide authentication features, deliver user support, and process payments.
Legal Basis (GDPR):
Performance of a contract, legitimate interest (security, fraud prevention), and your consent (where required).
Third Parties Shared With:
Cloud hosting providers, authentication and analytics services, Apple (for billing), CRM tools.
Retention Period:
Until no longer necessary for the purpose collected, or until user requests deletion.
Consequences of Withholding Data:
You may not be able to use the App or key features such as two-factor authentication setup or backup.
Personal Information Collected:
Email address
Any content in your message or attached files
Purpose of Collection:
To respond to inquiries, provide support, and resolve technical or billing issues.
Legal Basis (GDPR):
Legitimate interest in communicating with users and resolving issues.
Third Parties Shared With:
Email service providers and support platforms.
Retention Period:
As long as needed to resolve the issue and for record-keeping.
Data Collected Automatically:
App interaction data (e.g., screens visited, usage time)
Crash logs, performance metrics
Device language, time zone, and OS version
Purpose of Collection:
To improve app performance, diagnose bugs, and understand usage patterns.
Legal Basis (GDPR):
Legitimate interest or user consent (if applicable).
Third Parties Shared With:
Analytics and diagnostic service providers.
Retention Period:
Data is aggregated and retained per platform provider’s policy or until user opts out.
We implement reasonable technical and organizational security measures, including encryption, secure storage, access restrictions, and anonymization, where applicable. However, no method of transmission or storage is 100% secure.
Depending on your location, you may have the following rights regarding your personal data:
Right to access and obtain a copy of your data
Right to request correction or deletion
Right to object to or restrict processing
Right to data portability
Right to withdraw consent at any time (where applicable)
Right to lodge a complaint with a supervisory authority
To exercise any of these rights, please contact support@velari.site.
We may integrate third-party SDKs and APIs to facilitate functions like authentication, analytics, and backup. These third parties may process some of your data as part of their services, subject to their own privacy policies. We recommend reviewing them independently.
Your information may be transferred to and processed in countries outside your country of residence, including where data protection laws may differ. In such cases, we take appropriate safeguards to ensure your data remains protected.
The App is not intended for use by individuals under the age of 13 (or the age defined by local laws). We do not knowingly collect personal data from children.
We reserve the right to update this Privacy Policy at any time. You will be notified of significant changes via the App or email (if available). Continued use of the App after such changes constitutes acceptance.
We collect your information to serve the following purposes:
Account Setup: To facilitate account creation and user login functionality.
Registered Features Access: To unlock features available only to users who have registered.
Identity Verification: To validate your identity through SMS or phone call during registration, enhancing security and preventing misuse or fraud.
Name Tag Feature: To build a user-driven directory—if several users report the same name linked to a number, the number and name may be included in our shared directory.
Contact Matching: To compare your contact list with call logs and our database, and to store this for improved validation and identification for you and other users.
Push Notifications: To send alerts or contact sync reminders.
Personalization and Ads: To tailor the user experience and deliver relevant advertisements.
Communication: To identify you, interact with you, and verify your identity through the contact information you've provided.
Technical Operations: To carry out analytics, diagnostics, and statistical evaluations.
Promotions and Add-ons: To offer tailored promotional offers and extra services.
Some personal data will be incorporated into our directory, enabling you and others to identify unknown callers or perform numeric lookups.
Legal Basis (GDPR) – Processing is based on necessity to fulfill a contract, user consent, or our legitimate interest (such as providing account access).
Sharing with Third Parties – We may share your personal data with:
Service Providers: Trusted vendors assisting with marketing, analytics, support, and infrastructure.
Business Affiliates: For delivering services on our behalf or jointly.
Other Users: Your name or profile data may appear in search results, caller IDs, or other in-app community interactions—depending on your settings and consent.
Public SPAM Directory: Numbers reported as spam may be listed publicly.
Third-Party Integrations: Partners like mobile operators or API clients may access shared data for fraud prevention, data enrichment, and commercial insights. If you’d like to restrict this sharing, contact us at support@velari.site.
Retention Period – We retain your information until it is no longer necessary or until you request deletion. In some cases, we may retain it longer, per legal obligations.
Consequences of Not Providing Data – Without processing your personal data, we may be unable to:
Enable account creation or login.
Validate your identity.
Display your name or sync contacts.
Provide access to app features or run analytics.
Deliver targeted ads or promotions.
Support caller identification and numeric search.
If you link your social profiles (e.g., Facebook, Google, LinkedIn), we will access profile data like names, emails, profile pictures, and social IDs to improve our service and recommendations. We do not collect passwords. Legal basis: consent.
When using the “Search” function, we may access contact names, emails, and numbers from your device to enrich your directory experience and enhance suggestions. Legal basis: consent.
Information Collected – When you reach out, we collect your name, phone number, email address, comments, and any information you provide.
Purpose – To respond to inquiries and assist with support-related matters.
Legal Basis (GDPR) – Performance of a contract or legitimate interest (resolving your request).
Sharing – Your data may be stored via secure cloud services.
Retention – We store your data until no longer necessary or upon your request for deletion.
Consequences of Non-Disclosure – If you choose not to provide this data, we may be unable to assist you.
Your personal data may be used to:
Detect and prevent fraud.
Ensure service reliability and fix errors.
Fulfill legal obligations and respond to law enforcement or regulatory inquiries.
Defend against legal claims.
We may anonymize your data for analytics, marketing, or service improvement. Anonymous data may be shared with third parties (e.g., ad networks or analytics providers) for any lawful purpose.
In addition to what's already stated, we may share data:
With partners and affiliates offering joint services.
With legal authorities when required by law or regulatory action.
During corporate restructuring, mergers, or acquisition scenarios.
If you provide explicit consent for such sharing.
Any successor entity will honor the commitments in this Privacy Policy. You may request a full list of third-party data recipients by emailing support@velari.site.
Our service allows you to interact with third-party platforms we do not control. Once redirected, their privacy practices apply—not ours. Please review their policies before submitting data.
Israel: Data transfers to/from Israel are protected under the European Commission’s Adequacy Decision.
Other Transfers: When data is sent to third countries, we ensure adequate protection via contractual obligations.
Your personal data will be retained for as long as necessary based on:
Legal, tax, and regulatory needs.
The nature of your interactions with us.
Pending or anticipated legal proceedings.
If you or someone else provided your information, we will retain it until deletion is requested via support@velari.site.
Depending on your location, your rights may include:
Right to access, correct, or delete data.
Right to data portability.
Right to object to or restrict processing.
Right to withdraw consent.
To exercise your rights, contact support@velari.site. We may verify your identity before processing your request and reserve the right to charge a fee if allowed by law.
Deleting your account means your personal data will no longer be accessible through your profile, though public content or data shared prior to deletion may persist.
Our service is not designed for users under the age of 16 (or local legal age of consent). If we discover a minor has registered, we will delete their data. Parents may contact support@velari.site to request removal.
We implement industry-standard security protocols to protect your information. While no system is entirely immune, we strive to secure your data. You should also protect your credentials and devices.
If you believe your data has been compromised, contact us immediately at support@velari.site.
We maintain logs to understand usage patterns, debug issues, and enhance performance. These logs may include IP addresses, browser types, and timestamps.
Google Analytics: Helps track website usage without linking to your personal data. More info: Google Analytics Privacy
Firebase Analytics: Gathers app usage insights through identifiers and events.
AppsFlyer: Tracks in-app behavior and campaign performance via device-level data.
Ad Partners: Our partners may track user behavior for tailored ads using cookies, IDs, or IP addresses. Contact us to opt out.
We may add or remove tools at our discretion.
We reserve the right to modify this Privacy Policy at any time. Major changes will be announced via app or email. Continued use after updates indicates acceptance. Revisit this page regularly to stay informed.
For any privacy concerns, rights requests, or other inquiries, please email us at support@velari.site.