For urgent issues or policy violations, use the report function within the platform or email us directly.or any questions, concerns, technical support, or policy-related inquiries, our support team is available to assist you through multiple communication channels. We are committed to providing timely and helpful responses to all user inquiries and maintaining open communication with our community members.

Primary Contact Methods:
Email: aurelian.palace.gov@gmail.com - For general inquiries, technical issues, and policy questions
Response Time: We aim to respond to all inquiries within 24-48 hours during business days
Social Media: United States of Aurelia

For urgent issues such as security concerns, harassment reports, or immediate policy violations, please use the priority reporting system available within the platform or mark your email as "URGENT" in the subject line. Our moderation team monitors these channels continuously to ensure rapid response to critical situations affecting user safety and platform integrity.