Terms of Use

Last updated: May 2026. Governed by Swiss law.

1. About auPairNest

auPairNest is a digital contact and matching platform that connects families seeking childcare with au pairs, nannies, and babysitters. auPairNest is not an employment agency, staffing agency, or placement service under Swiss law (Arbeitsvermittlungsgesetz, AVG).

2. Contact Bridge Only

auPairNest acts solely as an intermediary communication platform. We facilitate introductions between users but are not a party to any arrangement, agreement, or contract entered into between families and caregivers. All employment, service, au pair host, or other agreements are concluded directly between the users themselves.

3. No Employment or Agency Services

auPairNest does not:

• Act as employer or employee of any caregiver

• Guarantee the suitability, qualifications, references, or background of any user

• Supervise, direct, or control any work performed by caregivers

• Provide employment agency services under Swiss law

4. User Responsibility

Users are solely responsible for:

• Conducting their own background checks and due diligence

• Complying with Swiss employment law, immigration law (AIG), and social security regulations (AHVG)

• Drafting and executing any employment or service contracts

• Obtaining necessary work permits, residence permits, and insurance

• Paying applicable taxes, AHV/IV/EO contributions, and mandatory accident insurance (UVG)

5. Limitation of Liability

To the maximum extent permitted by Swiss law (OR Art. 100), auPairNest, its officers, employees, and agents shall not be liable for:

• Loss, damage, injury, or harm arising from any user's actions or omissions

• The accuracy or completeness of user-provided information

• Disputes between families and caregivers

• Employment-related claims including unpaid wages, wrongful termination, or workplace injuries

• Any breach of contract between users

• Indirect, incidental, or consequential damages of any kind

6. No Warranty

The Platform is provided "as is" without warranties of any kind. auPairNest does not warrant that the Platform will be uninterrupted, error-free, or that any match will result in a successful arrangement.

7. Indemnification

You agree to indemnify, defend, and hold harmless auPairNest from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from your use of the Platform, your arrangements with other users, or your breach of these Terms.

8. Data Protection

We process personal data in accordance with the Swiss Federal Act on Data Protection (nDSG, SR 235.1) and, where applicable, the EU General Data Protection Regulation (GDPR). By registering you consent to our processing of your data as described in our Privacy Policy. You have the right to access, correct, and delete your data at any time.

9. Prohibited Use

You may not use auPairNest to:

• Post false, misleading, or fraudulent information

• Harass, abuse, or harm other users

• Circumvent any safety features of the Platform

• Engage in any activity that violates Swiss law

10. Termination

auPairNest reserves the right to suspend or terminate any account at its sole discretion, including for breach of these Terms, without prior notice or liability.

11. Governing Law & Jurisdiction

These Terms are exclusively governed by Swiss substantive law, excluding conflict-of-law rules. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the ordinary courts of the Canton of Zurich, Switzerland.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via the app. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

13. Contact

For legal enquiries or data protection matters, contact us through the app or at the address registered with the Swiss commercial register.