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Counseling
Strong counseling skills help the audiologist build a positive relationship with a family with a child with hearing loss. Families appreciate clear, honest presentation of information so that they can make informed decisions. The relationship between the family and the audiologist can last throughout the child’s life so, building and maintaining a strong relationship is crucial in working with families.
• The A.C.E. (Audiologic Counseling Evaluation) is a tool to evaluate a clinician’s counseling skills.
• Giving Bad News to Parents by the Medical Staff by Royal Children’s Hospital, Melbourne. A 2-page guide to help with delivering bad news to parents.
• Personal Adjustment Counseling: It’s an Essential Skill by Kris English (2000). Addresses counseling skills specific to audiology.
• Reflections on Counseling: Families and Hearing Loss by Carolyn Edwards . Addresses counseling in pediatric audiology. Suggestions for empowering both the parents and the child are provided.
• Empowering Parents to Help Their Newly Diagnosed Child Gain Communication Skills by Amy McConkey-
Robbins. Describes how the audiologist’s role changes from diagnosis to early intervention.
Early Hearing Loss Detection, Diagnosis and Intervention (EHDI)
• CDC Hearing Loss main page: http://www.cdc.gov/ncbddd/hearingloss/index.html
• CDC Hearing Loss in Children - Free materials page: http://www.cdc.gov/ncbddd/hearingloss/freematerials.html