Frequently Asked Questions
Frequently Asked Questions
Q: How to resolve - Error playing track error
It's mostly happens when playback speed enabled in devices, where playback speed is not being fully supported.
You can fix this in two steps:
Step1: Close the notification
Step2: Kill the app and restart
Q: Muzio pro not detecting issue
If you make your muzio pro purchased account as google play app primary account, it will be fixed.
Q: Why are gallery or random pictures showing up as album art?
You can disable this behaviour.
Goto Settings -> Display -> Improve album cover quality -> enable
Q: How to merge two albums in app
Muzio app requires Album name & Album artist same to merge albums.
Q: Why is muzio lockscreen option not available in Android Q or Android 10 version?
Android Q have put new restriction at lockscreen. So it doesn't work anymore.
Q: Explain permission required for the app?
Read and write internal and external storage: to read media files or to edit/delete media as per user requirement.
Camera permission: For capturing picture for edit album art or artist art directly through the app.
Internet: Fabric analytics and serving Ads.
Access network state: verify internet connectivity and lastfm integration.
Read phone state: to pause playback for calls.
Wake lock: keep phone awake during the playback.
Q: Why playlist keeps getting deleted ?
Its mostly android device issue occur with most of the devices, we don't delete anything without user action.
To solve this bug, We have built-in playlist backup/restore option.
Q: How to backup and restore playlist
Open App -> Playlist Tab -> More Button (:) -> Backup/Restore Option
Q: What’s is the difference between paid and free version?
You will get exclusive premium features and can get rid of ads with pro.
Q: Why is my device slowing down sometime when I'm using the app?
Muzio Player is image intensive, it keeps images in the cache for quick loading.
Q: How can suggest new feature or report bug or improvement ?
We are always excited to hear from you. Please drop us mail at "audiobeatsapp@gmail.com" with clear details.
Q: Why is the app named by Muzio Player?
We have rebranded our app to new name by Muzio Player (previously it was audio beats player).
To reach our larger vision of 'perfect music player for every android device' we needed unique, attractive & music related name, hence muzio goes well with our goals and purpose of the app.
Q: Recently there was Play Protect Warning Alert on Audify Player App. How it is linked to this Muzio Player.
No link. Don't get confused. Both are different app by different developer. we don't know them.
We have looked at this matter closely. There have been some confusion, It's not this app, but another music player by different developer which had security issues, Our app have no harm & should work perfectly fine as usual.
We neither need sms permission, nor phone call permission. We are 100% safe App. Please reach out to us for further queries at audiobeatsapp@gmail.com, Happy to assist.
Q: Tips to download songs
Try Snaptube android app (snaptubeapp dot com)