Privacy Policy
This privacy policy applies to the Atria Health app (hereby referred to as "Application") for mobile devices that was created by Atria Healthcare (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".
Information Collection and Use
The Application collects information when you download and use it. This information may include:
Your device's Internet Protocol address (e.g. IP address)
The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
The time spent on the Application
The operating system you use on your mobile device
The Application does not gather precise information about the location of your mobile device.
Camera and Photo Access
The Application may request access to your device's camera only when you explicitly choose to capture a photograph within the app (for example, to share health-related images with your healthcare provider).
We do not access your camera without your clear permission, and the camera is never used for background monitoring, facial recognition, or any purpose other than what you specifically initiate. Any photos or images you capture are treated as User Provided information. These images may be shared with the Service Provider (Atria Healthcare) or authorized healthcare professionals solely for the purpose you intended, such as medical consultation or record-keeping.
Photos are not used for advertising, marketing, AI processing, or shared with unrelated third parties unless required by law.
You can revoke camera permission at any time through your device settings. However, doing so may prevent you from using certain features of the Application that rely on photo capture.
The Service Provider does not use Artificial Intelligence (AI) technologies to process your data or provide features.
Personally Identifiable Information
For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including photos or images you choose to capture. The information that the Service Provider requests will be retained by them and used as described in this privacy policy.
The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices, and marketing promotions.
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.
The Service Provider may disclose User Provided and Automatically Collected Information (including photos/images):
as required by law, such as to comply with a subpoena, or similar legal process;
when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with their trusted service providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Opt-Out Rights
You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You may also revoke camera and photo permissions through your device settings at any time.
Data Retention Policy
The Service Provider will retain User Provided data (including photos and images) for as long as you use the Application and for a reasonable time thereafter, or as long as needed to fulfill the purpose for which they were collected (e.g., ongoing healthcare services).
If you'd like them to delete User Provided Data, including any photos you have shared, please contact them at appsupport@atria.healthcare and they will respond in a reasonable time.
Children
The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.
The Service Provider does not knowingly collect personally identifiable information from children. The Service Provider encourages all children to never submit any personally identifiable information through the Application and/or Services. The Service Provider encourages parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personally identifiable information through the Application and/or Services without their permission. If you have reason to believe that a child has provided personally identifiable information to the Service Provider through the Application and/or Services, please contact the Service Provider (appsupport@atria.healthcare) so that they will be able to take the necessary actions. You must also be at least 16 years of age to consent to the processing of your personally identifiable information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
Security
The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.
Changes
This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
This privacy policy is effective as of 2026-04-17
Your Consent
By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.
Contact Us
If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at appsupport@atria.healthcare.