Privacy Policy
Effective Date: 28 August 2026
AtoZ Services ("we", "our", or "us") operates the AtoZ Services mobile application. This Privacy Policy explains how we collect, use, store, and protect information when you use our services.
1. Information We Collect
When you use AtoZ Services, we may collect information necessary to provide our food ordering and delivery services, including:
• Name
• Phone number
• Delivery address
• User/account identifiers
• Order and purchase history
• Information related to orders, restaurants, and deliveries
• App usage and interaction information
• Diagnostic and crash information where applicable
2. How We Use Your Information
We use information to:
• Create and manage user accounts
• Authenticate users
• Process and manage food orders
• Provide delivery services
• Maintain order and purchase history
• Communicate important information about orders and services
• Provide customer support
• Maintain security and prevent misuse
• Diagnose technical problems and improve app reliability
3. Payments
AtoZ Services may provide online payment options through third-party payment service providers. Payment transactions may be processed by those providers according to their own privacy and security practices.
AtoZ Services does not intentionally store complete debit card, credit card, UPI PIN, or banking credentials.
4. Firebase and Service Providers
We may use third-party technology and infrastructure providers, including Google Firebase, for features such as authentication, database services, notifications, app infrastructure, diagnostics, and related functionality.
These service providers may process information as necessary to provide their services.
5. Data Sharing
We do not sell users' personal information.
Information may be processed or disclosed when necessary to operate the service, complete an order, comply with applicable law, protect users, prevent fraud, or work with service providers that support the operation of AtoZ Services.
6. Data Security
We take reasonable measures to protect information against unauthorized access, loss, misuse, or alteration. Internet-based services cannot, however, guarantee absolute security.
7. Data Retention and Deletion
We retain information for as long as reasonably necessary to provide our services, maintain required business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
Users may request deletion of their account or personal information by contacting us at:
halolatozservices@gmail.com
We may retain certain information where required for legitimate business, fraud-prevention, accounting, or legal purposes.
8. Children's Privacy
AtoZ Services is not intended to knowingly collect personal information from children in violation of applicable law. If we become aware that personal information has been collected improperly from a child, we will take appropriate steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date where appropriate.
10. Contact Us
For questions, privacy requests, or data deletion requests relating to this Privacy Policy or AtoZ Services, contact:
AtoZ Services
Email: halolatozservices@gmail.com