If you require remote assistance, you will need to contact me first so we can schedule a time and communication protocol (phone call, text message, email, Zoom, etc).
When it is time for your remote appointment (you may want to start a few minutes sooner to ensure you have time to download and install the QuickSupport client even if your internet or computer is running slowly), please click the link below, and run the program that is downloaded.
You will see a small window with a number labeled "Your Address". You will need to communicate that with me via the established protocol. I will then send a connection request to your system. Please accept the request, and then we are good to go!
Remote Assistance (AnyDesk) download link: https://anydesk.com/en/downloads/thank-you?dv=win_exe
1/1/2022 - Happy New Year! (And a year's worth of updates - Whoops!)
In 2021 I made the decision to transition away from TeamViewer as my remote assistance platform of choice, in favor of AnyDesk. If you've used remote assistance in the last several months, you will already be familiar with the new system. If you have never used remote assistance before or have not needed it recently, the new system is outlined on the Extras page. This change has several benefits and is very simple to use. If you still have TeamViewer installed and do not use it with anyone else, you can uninstall it now.
My previous price was set in 2018. In the last 4 years, a lot has changed and it is time to reevaluate. Starting 2022, I will be charging $50 per hour standard rate, $75 for special hours. This increase largely reflects inflation over the past several years, and the increased cost of living and operation due to the pandemic, electronics parts shortages, and other changes. This is a change I do not take lightly, and had hoped to postpone until the end of the pandemic, but more than two years in with no end in sight, I have come to the conclusion that in order to continue serving you full time, I would have make this decision without further delay.
I hope you had a wonderful New Year and that 2022 treats you all kindly.
Arman
Pay $60 (1 hour service at standard rate)
Pay $90 (1.5 hours service at standard rate / 1 hour at holiday rate)
Pay $120 (2 hours service at standard rate)
Pay $15 (15 minutes or less service / USB flash drive / Backup and recovery key)
Pay another amount (for anything else - please manually enter price on next page)