Terms of service

Effective Date: July 14, 2026

Business Name: Atalaya Wilder Consulting (“we,” “our,” or “us”) By submitting payment for our project mapping and consultation services, you (“Client,” “you,” or “your”) agree to the following terms.

1. What This Agreement Covers

These Terms outline how our consulting and tracking services work and what you can expect from us. We provide professional process-engineering services, workflow diagnostics, and custom visual roadmaps. We do not provide a software platform license or ongoing IT infrastructure. You pay a flat rate, and we deliver structured solutions designed specifically to streamline your business workflows.

2. The Service & Payment Structure

• Flat Diagnostic Fee: Services are billed at a flat, upfront fee for the creation of your custom Before/After roadmap and tracking app setup.

• Payment Processing: All payments are collected securely through our third-party processor (such as Stripe) prior to the start of work.

• No Refunds: Because our deliverables consist of intensive diagnostic engineering work and immediate resource allocation, all processed fees are strictly non-refundable once payment is completed.

3. Consultation & Scheduling

• Form Submission: Your initial intake details help map out your project hurdles. We reserve the right to decline projects that do not align with our engineering frameworks.

• Cancellations & Rescheduling: If you need to change your scheduled consultation time, you must give us at least 24 hours' notice. Missed consultations without notice may result in the forfeiture of your diagnostic slot.

4. Deliverables and Ownership

• Your Ownership: Once your project is completed and fully paid for, you own the customized text, specific workflow layouts, and structural maps created uniquely for your business.

• Our Intellectual Property: We retain absolute ownership of all our underlying frameworks, background engineering tools, templates, tracking app base code, and proprietary methods used to build your roadmap. You may not copy, distribute, reverse-engineer, or resell our proprietary blueprints or operational frameworks outside of your internal business operations.

5. Confidentiality

• Mutual Protection: Both parties agree to keep all non-public operational information, system setups, and business data strictly private.

• Data Access: We will use the information you submit about your team friction and internal bottlenecks solely to build your custom solutions and prepare for your consultation. These confidentiality guardrails remain in effect permanently after our project concludes.

6. Publicity

We love celebrating successful turnarounds. We may use anonymized, high-level examples or generalized structural flow diagrams of work created for you in our marketing materials, case studies, or portfolio. We will never share sensitive proprietary metrics or company names without your written permission.

7. Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim arising from our services is strictly limited to the exact flat fee you paid for the specific service in question. We are not liable for any indirect, accidental, or consequential business damages (such as lost profits, client churn, or missed deadlines), even if we discussed the possibilities beforehand.

8. Dispute Resolution and Governing Law

Any dispute, claim, or controversy related to these Terms will be resolved through final, binding arbitration in the State of Georgia, USA, under the commercial rules of the American Arbitration Association (AAA). Georgia law governs this Agreement, and the arbitrator's decision will be final.

9. Entire Agreement & Acceptance

These Terms represent the complete understanding between you and us, entirely replacing any prior conversations, text messages, or rough proposals. Completing your payment confirms that you have read, understood, and accepted these Terms in full.

10. Contact Us

If you have any questions or concerns regarding your project terms, please contact us directly at: atalayawilderconsulting@gmail.com