Last Updated: June 11, 2025 Effective Date: June 11, 2025 Version: 2.1
Welcome to Astro Science ("we," "us," "our," "Company," or "Astro Science"), a cutting-edge astrological technology platform dedicated to bridging ancient wisdom with modern artificial intelligence. This comprehensive Privacy Policy governs your use of our innovative astrology application, website, digital platforms, and all related services (collectively referred to as the "Services" or "Platform").
Astro Science represents the convergence of traditional astrological knowledge, advanced computational algorithms, and user-centric design principles. Our mission is to democratize access to astrological insights while maintaining the highest standards of data protection, user privacy, and service excellence. We are committed to transparency in our data practices and believe that users deserve comprehensive information about how their personal data is collected, processed, stored, and utilized.
By accessing, downloading, installing, registering for, or using any aspect of our Services, you explicitly acknowledge that you have carefully read, thoroughly understood, and voluntarily agree to be legally bound by this Privacy Policy, our Terms of Service, and any additional terms that may apply to specific features or services. Your continued use of our Platform constitutes ongoing acceptance of these terms and any future modifications.
CRITICAL ASTROLOGICAL CONTENT DISCLAIMER: The astrological predictions, insights, interpretations, readings, charts, and all related content provided through our Services are based on traditional astrological methodologies, ephemeris data, artificial intelligence algorithms, machine learning models, and interpretive frameworks. These predictions and insights are provided exclusively for entertainment, educational, informational, and personal development purposes. Astro Science makes absolutely no representations, warranties, or guarantees regarding the accuracy, completeness, reliability, timeliness, or effectiveness of any predictions, readings, or astrological content provided through our Platform. Users must understand that astrological interpretations are inherently subjective and should never be the sole basis for making crucial life decisions, financial investments, medical choices, legal determinations, or other significant personal or professional decisions.
When you create an account, subscribe to our services, or interact with our Platform, we collect comprehensive personal information that enables us to provide personalized astrological services:
Account Registration Information:
Full legal name and preferred display name
Primary email address (required for all accounts)
Google account information (when using Google Sign-In)
Secure password (encrypted and never stored in plain text - for email-based accounts)
Username and profile customization preferences
Profile photographs and avatar selections
Account creation timestamp and registration method
Referral source information and marketing attribution data
Google profile picture and basic profile information (when using Google login)
Email verification status and account authentication records
Essential Birth Information for Astrological Calculations:
Complete date of birth (day, month, year)
Precise time of birth (hours, minutes, seconds when available)
Comprehensive birth location information (city, state/province, country)
Geographic coordinates (latitude and longitude) for astronomical accuracy
Time zone information and daylight saving time considerations
Birth certificate verification status (when provided voluntarily)
Alternative birth time ranges for uncertain birth times
Financial and Subscription Information:
Complete billing address and shipping information
Payment method details (processed securely through third-party processors)
Transaction history and subscription management preferences
Promotional code usage and discount application history
Refund requests and customer service interaction records
Tax identification information where legally required
Purchase behavior patterns and subscription upgrade/downgrade history
Communication and Interaction Data:
All messages sent to professional astrologers and tarot readers
Customer support conversations and help desk interactions
Feedback submissions, reviews, and testimonials
Survey responses and user research participation data
Community forum posts and discussion contributions
Social media interactions and sharing activities
Newsletter subscriptions and email engagement metrics
Personalization and Preference Information:
Astrological system preferences (Vedic, Western, Chinese, etc.)
Notification settings and communication frequency preferences
Content customization choices and dashboard layout preferences
Privacy settings and data sharing permissions
Language and regional localization preferences
Accessibility accommodations and special requirements
Interest categories and content topic preferences
Our Platform continuously collects technical information to ensure optimal performance, security, and user experience:
Comprehensive Device Information:
Device type, model, manufacturer, and hardware specifications
Operating system version, build number, and system configuration
Browser type, version, and rendering engine information
Screen resolution, display density, and orientation data
Available memory, storage capacity, and processor specifications
Network connectivity type and connection quality metrics
Device language settings and regional configurations
Unique device identifiers and advertising identifiers
Detailed Usage Analytics and Behavioral Data:
Complete session information including login/logout timestamps
Feature usage patterns and navigation pathways through the application
Content engagement metrics including time spent on specific sections
Chart generation frequency and calculation types requested
Astrologer consultation booking patterns and communication preferences
Search queries within the application and result interaction data
Error logs, crash reports, and performance diagnostic information
A/B testing participation and experimental feature usage data
In-app purchase behavior and subscription management activities
Precise Location and Geographic Information:
Real-time geographic location (when explicitly permitted)
IP address-derived location information for regional customization
Time zone detection and automatic adjustment capabilities
Regional astrological tradition preferences based on location
Local astronomical event notifications and celestial phenomenon alerts
Weather integration data for enhanced astrological context
Cultural and linguistic adaptation based on geographic region
Advanced Security and Fraud Prevention Data:
Login attempt patterns and authentication success/failure rates
Suspicious activity detection and behavioral anomaly identification
Network security events and potential threat assessments
Account sharing detection and unauthorized access prevention
Payment fraud prevention and transaction verification data
Device fingerprinting for enhanced security measures
VPN and proxy detection for compliance and security purposes
We enhance our services through strategic partnerships and integrations with trusted third-party platforms:
Google Authentication Integration: We provide secure and convenient login options through Google's authentication system:
Google Sign-In: Direct integration with Google accounts for seamless authentication
Profile Information Access: Basic Google profile information including name, email, and profile picture (with explicit user consent)
OAuth 2.0 Security: Industry-standard authentication protocols ensuring secure data transmission
Limited Scope Access: We only request essential permissions required for account creation and service provision
Account Linking: Ability to connect existing email-based accounts with Google authentication for convenience
Privacy Protection: Google account integration follows Google's privacy policies and our own data protection standards
Email-Based Authentication: Traditional email and password authentication remains available:
Email Verification: Required email confirmation for account activation and security
Password Security: Advanced encryption and secure storage of authentication credentials
Account Recovery: Email-based password reset and account recovery procedures
Security Monitoring: Login attempt tracking and suspicious activity detection
Two-Factor Authentication: Optional additional security layers for enhanced account protection
Professional Analytics and Market Research Partners:
Anonymized demographic information and market research data
Industry benchmarks and comparative usage statistics
User satisfaction surveys and market research participation
Competitive analysis data and industry trend information
Academic research collaboration and scientific study participation
Advertising and Marketing Technology Providers:
Advertisement interaction data and engagement metrics
Marketing campaign attribution and conversion tracking
Customer acquisition cost analysis and lifetime value calculations
Retargeting pixel data and audience segmentation information
Cross-platform advertising effectiveness measurements
Influencer partnership performance data and collaboration metrics
Payment Processing and Financial Service Providers:
Transaction confirmation and payment processing status updates
Fraud detection results and risk assessment information
Chargeback and dispute resolution data
Subscription billing cycle management and renewal notifications
Tax calculation services and regulatory compliance information
Alternative payment method verification and authentication data
Advanced Astrological Calculations and Predictions: We utilize your personal information to perform sophisticated astrological analyses including but not limited to:
Precision natal chart generation using advanced astronomical algorithms
Real-time planetary position calculations and celestial event tracking
Comprehensive transit analysis and predictive timeline development
Complex aspect pattern recognition and interpretation
Progressions, solar returns, and advanced timing technique calculations
Harmonic chart analysis and specialized astrological chart variants
Synastry and composite chart creation for relationship analysis
Electional astrology for optimal timing recommendations
Horary astrology for specific question answering
Mundane astrology for world event correlation and analysis
Personalized Content Generation and Delivery: Your data enables us to create highly personalized astrological content:
Daily, weekly, monthly, and yearly horoscope customization
Planetary influence assessments tailored to your unique chart configuration
Transit forecasting with specific timing and intensity predictions
Retrograde period analysis and personalized guidance strategies
Eclipse impact assessments and transformation opportunity identification
Seasonal shift analysis and energy adaptation recommendations
Career timing guidance and professional development insights
Relationship compatibility analysis and partnership timing advice
Health and wellness recommendations based on astrological indicators
Financial timing guidance and investment consideration periods
Professional Consultation Facilitation and Management: We use your information to optimize your experience with our professional services:
Matching algorithms to connect you with compatible astrologers and readers
Session scheduling and calendar integration for optimal timing
Preparation materials and background information sharing with consultants
Session recording and transcript generation (with explicit consent)
Follow-up recommendation tracking and progress monitoring
Professional development feedback collection and quality assurance
Specialized consultation routing based on specific needs and interests
Emergency consultation availability and crisis support coordination
Artificial Intelligence and Machine Learning Optimization: We continuously improve our AI systems using aggregated user data:
Prediction accuracy enhancement through outcome correlation analysis
Natural language processing improvement for better interpretation generation
Pattern recognition refinement for more nuanced astrological insights
Recommendation engine optimization for personalized content delivery
Automated chart interpretation enhancement and linguistic improvement
Cultural adaptation algorithms for diverse astrological traditions
Trend identification systems for emerging astrological patterns
Predictive modeling enhancement for improved forecasting accuracy
User Experience Research and Interface Optimization: Your usage patterns help us create more intuitive and effective interfaces:
Navigation flow optimization and user journey enhancement
Feature discovery improvement and onboarding process refinement
Accessibility enhancement for users with diverse needs and abilities
Performance optimization based on real-world usage patterns
Visual design enhancement and aesthetic preference accommodation
Content organization improvement and information architecture refinement
Mobile responsiveness optimization and cross-platform consistency
Voice interface development and conversational AI enhancement
Market Research and Industry Analysis: We analyze user behavior to understand broader astrological interests and trends:
Demographic analysis for service customization and market expansion
Seasonal usage pattern identification and resource allocation optimization
Regional preference analysis for localized content development
Age group behavior analysis for generational astrological adaptation
Cultural tradition preference tracking and diverse system integration
Professional consultation demand forecasting and resource planning
Educational content effectiveness measurement and curriculum development
Community engagement analysis and social feature enhancement
Customer Support and Service Excellence: We utilize your information to provide superior customer service:
Technical issue diagnosis and resolution tracking
Account management and subscription lifecycle support
Billing inquiry resolution and payment processing assistance
Feature request tracking and product development prioritization
Complaint resolution and satisfaction improvement initiatives
Educational resource recommendation and learning path customization
Community moderation and safe space maintenance
Crisis intervention and emotional support resource provision
Security, Fraud Prevention, and Platform Protection: Your data helps us maintain a secure and trustworthy platform:
Suspicious activity detection and automated threat response
Account compromise prevention and unauthorized access protection
Payment fraud detection and financial security enhancement
Content moderation and community guideline enforcement
Spam prevention and automated content filtering
Identity verification and age compliance monitoring
Geographic compliance and regulatory adherence tracking
Data breach prevention and incident response coordination
Legal Compliance and Regulatory Adherence: We process information to meet various legal and regulatory requirements:
Tax obligation fulfillment and financial reporting compliance
Data protection regulation adherence (GDPR, CCPA, etc.)
Consumer protection law compliance and fair trading practices
Professional services regulation compliance where applicable
International trade law adherence for global service provision
Intellectual property protection and copyright enforcement
Dispute resolution support and legal proceeding assistance
Regulatory inquiry response and government cooperation
Advanced Analytics and Business Intelligence Providers: We collaborate with leading analytics platforms to enhance our services:
Google Analytics and Google Cloud Platform: Comprehensive user behavior analysis, demographic insights, conversion tracking, and advanced machine learning capabilities for predictive analytics and personalized content delivery
Facebook Analytics and Meta Business Platform: Social media engagement tracking, advertising effectiveness measurement, audience segmentation analysis, and cross-platform user behavior correlation
Adobe Analytics and Marketing Cloud: Advanced customer journey mapping, multi-channel attribution analysis, real-time personalization, and comprehensive marketing performance measurement
Mixpanel and Amplitude: Event tracking, cohort analysis, funnel optimization, and detailed user engagement measurement for product improvement and feature development
Segment and Customer Data Platform Integration: Unified customer profile creation, real-time data synchronization, and cross-platform identity resolution for enhanced personalization
Cloud Infrastructure and Technical Service Providers: We partner with industry-leading technology companies to ensure reliable, secure, and scalable service delivery:
Amazon Web Services (AWS): Secure cloud hosting, data storage, content delivery, artificial intelligence services, and advanced security features including encryption and access management
Microsoft Azure and Office 365 Integration: Enterprise-grade cloud computing, productivity tool integration, advanced AI services, and comprehensive security and compliance features
Salesforce and Customer Relationship Management: Customer service optimization, sales process automation, marketing campaign management, and comprehensive customer lifecycle tracking
Twilio and Communication Services: SMS notifications, voice services, video consultation facilitation, and multi-channel communication platform integration
Stripe and PayPal Payment Processing: Secure payment processing, subscription management, fraud detection, international payment support, and comprehensive financial transaction handling
Artificial Intelligence and Machine Learning Partnerships: We leverage cutting-edge AI technologies to enhance our astrological services:
OpenAI and GPT Integration: Advanced natural language processing for horoscope generation, chart interpretation enhancement, personalized content creation, and conversational AI development
IBM Watson and Cognitive Services: Sentiment analysis, personality insights, natural language understanding, and advanced pattern recognition for astrological correlation analysis
TensorFlow and Machine Learning Platforms: Custom model development, predictive analytics enhancement, recommendation system optimization, and automated insight generation
Comprehensive Digital Advertising Ecosystem: We work with various advertising platforms to support our freemium business model and reach potential users:
Google Ads and Display Network: Targeted advertising campaigns, keyword optimization, display advertising, YouTube promotion, and comprehensive search marketing initiatives
Facebook and Instagram Advertising: Social media marketing campaigns, lookalike audience creation, retargeting initiatives, and community building through targeted content promotion
Apple Search Ads and App Store Optimization: Mobile app discovery enhancement, keyword optimization, conversion rate improvement, and iOS-specific marketing initiatives
Twitter and LinkedIn Professional Networks: Professional astrologer recruitment, B2B partnership development, thought leadership content promotion, and industry networking initiatives
Programmatic Advertising Networks: Real-time bidding participation, audience segmentation, cross-platform campaign optimization, and automated advertising efficiency enhancement
Marketing Automation and Customer Engagement Platforms: We utilize sophisticated marketing technologies to deliver relevant content and communications:
Mailchimp and Email Marketing Automation: Personalized newsletter delivery, educational content distribution, promotional campaign management, and customer lifecycle communication
HubSpot and Inbound Marketing: Lead nurturing, content marketing optimization, customer journey tracking, and comprehensive marketing performance analysis
Intercom and Customer Communication: In-app messaging, customer support integration, user onboarding optimization, and real-time assistance provision
Branch and Mobile Attribution: App install tracking, deep linking optimization, mobile user acquisition analysis, and cross-platform user journey mapping
Certified Astrologers and Professional Consultants: We maintain a network of qualified professionals who may access relevant user information to provide personalized services:
Certified professional astrologers with verified credentials and experience
Licensed tarot card readers and intuitive counselors
Vedic astrology specialists and traditional practitioners
Relationship counselors with astrological expertise
Career guidance specialists and life coaches
Spiritual advisors and meditation instructors
Cultural astrology experts representing diverse traditions
Academic researchers and astrological educators
Educational and Research Institutions: We may collaborate with academic institutions and research organizations:
Universities conducting astrological and astronomical research
Psychology departments studying belief systems and decision-making
Anthropology programs examining cultural astrological practices
Data science institutions analyzing large-scale behavioral patterns
Medical research organizations studying placebo effects and well-being
Sociology departments investigating contemporary spiritual practices
Government Agencies and Legal Authorities: We may be required to disclose information to various governmental and legal entities:
Law enforcement agencies with valid legal requests and warrants
Tax authorities for financial reporting and compliance purposes
Regulatory bodies overseeing consumer protection and digital services
Court systems in response to subpoenas and legal proceedings
Immigration authorities for user verification in specific circumstances
International trade authorities for cross-border service compliance
Data protection authorities for regulatory compliance and investigation
Business Transactions and Corporate Changes: Information may be transferred in connection with business developments:
Merger and acquisition due diligence and transaction completion
Investment round participation and investor relations management
Strategic partnership development and joint venture creation
Asset sale transactions and intellectual property licensing
Bankruptcy proceedings and creditor protection measures
Corporate restructuring and subsidiary organization changes
Active User Account Information: We maintain different retention periods based on data type and business necessity:
Core Account Data: Retained for the duration of active account status plus 3 years for customer service, dispute resolution, and legal compliance purposes
Birth Information and Astrological Data: Retained permanently (unless deletion requested) as this information remains relevant for ongoing astrological analysis and historical chart progression tracking
Payment and Billing Information: Retained for 7 years to comply with financial regulations, tax requirements, and potential dispute resolution needs
Communication Records: Retained for 5 years for customer service quality assurance, training purposes, and potential legal protection
Usage Analytics and Behavioral Data: Retained for 2 years in identifiable form, then anonymized for longer-term trend analysis and service improvement
Subscription and Transaction History: We maintain comprehensive records of your financial interactions:
Complete subscription lifecycle tracking including upgrades, downgrades, and cancellations
Detailed transaction logs for refund processing and dispute resolution
Promotional code usage history for fraud prevention and marketing effectiveness analysis
Customer service interaction records for quality improvement and training purposes
Billing inquiry resolution documentation for customer satisfaction and process improvement
Content Creation and Interaction History: Your generated content and platform interactions are preserved according to specific timelines:
Generated horoscopes and personalized predictions (2 years for pattern analysis)
Chart calculations and astrological reports (5 years for historical progression tracking)
Professional consultation records (7 years for quality assurance and professional development)
Community contributions and forum posts (indefinitely unless deletion requested)
Educational progress and learning module completion (3 years for personalization enhancement)
Multi-Layered Security Architecture: We implement comprehensive security measures to protect your information:
Encryption Standards: AES-256 encryption for data at rest and TLS 1.3 for data in transit
Access Control Systems: Role-based access control with multi-factor authentication requirements
Network Security: Advanced firewalls, intrusion detection systems, and DDoS protection
Database Security: Encrypted database storage with regular security audits and penetration testing
Backup and Recovery: Geographically distributed backup systems with encryption and access monitoring
Employee Training: Comprehensive privacy and security training for all staff members with access to user data
Geographic Distribution and Compliance: Your data is stored in secure facilities across multiple jurisdictions:
Primary data centers located in the United States with SOC 2 Type II compliance
European data processing facilities for GDPR compliance and local data residency requirements
Asian Pacific region servers for improved performance and regional compliance
Canadian data processing capabilities for local privacy law adherence
Regular compliance audits and certification maintenance across all facilities
Data sovereignty compliance and legal framework adherence in all operational jurisdictions
Disaster Recovery and Business Continuity: We maintain comprehensive disaster recovery capabilities:
Real-time data replication across multiple geographic regions
Automated backup systems with point-in-time recovery capabilities
Regular disaster recovery testing and business continuity planning
Incident response procedures with defined recovery time objectives
Data integrity monitoring and corruption detection systems
Emergency access procedures for critical business operations
Comprehensive Account Deletion Process: Users have complete control over their data retention and deletion:
Immediate Deletion Options: Profile information, preferences, and non-essential data can be deleted immediately upon request
Staged Deletion Process: Critical data (billing, legal compliance) follows a structured deletion timeline (30-90 days)
Data Export Services: Complete data export in machine-readable formats before deletion
Verification Procedures: Identity verification requirements to prevent unauthorized deletion requests
Recovery Grace Period: 30-day recovery window for accidental deletion requests
Professional Consultation Impact: Notification and consent requirements when deletion affects professional service records
Granular Privacy Controls: Users can customize their data sharing and retention preferences:
Individual data category control (analytics, marketing, personalization)
Communication preference management with category-specific options
Third-party sharing consent management with granular partner selection
Data processing purpose limitation settings
Retention period customization for non-essential data categories
Professional service data sharing controls and consent management
Free Service Tier - Foundational Astrology Access: Our free tier provides substantial value while introducing users to our comprehensive platform:
Basic Daily Horoscopes: Personalized daily insights based on sun sign with general planetary influence information
Simplified Natal Chart Generation: Basic birth chart creation with essential planetary positions and house placements
Limited Monthly Predictions: Overview-level monthly forecasts with major planetary transit highlights
Educational Content Access: Comprehensive library of astrological articles, tutorials, and learning resources
Community Forum Participation: Full access to user discussions, question posting, and community support
Basic Compatibility Analysis: Simple synastry comparisons for relationships and friendships
Astronomical Event Notifications: Alerts for major celestial events like eclipses, retrogrades, and significant transits
Mobile App Access: Complete mobile application functionality with synchronized data across devices
Comprehensive Subscription Service Tiers: Our premium services unlock the full potential of our platform with flexible pricing options determined by current market conditions and promotional offers:
Professional Tier:
Unlimited detailed horoscope generation with specific timing and advice
Advanced natal chart analysis with comprehensive aspect interpretation
Professional-grade transit forecasting with precise timing windows
Vedic astrology chart generation and specialized calculation methods
Unlimited professional astrologer consultations via chat and video
Priority customer support with dedicated assistance channels
Advanced compatibility analysis including composite charts and synastry timing
Personalized remedy recommendations based on detailed chart analysis
Custom report generation for specific life events and decisions
Historical progression tracking with solar returns and progressed charts
Expert Tier:
All Professional Tier features plus exclusive advanced services
Unlimited tarot readings with certified professional readers
Advanced timing techniques including electional and horary astrology
Comprehensive Dasha calculations and Vedic timing systems
Exclusive access to renowned astrologers and specialized consultants
Custom meditation and spiritual practice recommendations
Advanced predictive analytics with AI-enhanced forecasting
Personalized educational curriculum based on learning preferences
Group consultation access and exclusive webinar participation
Priority booking for popular astrologers and premium time slots
Master Tier:
All lower tier features plus exclusive luxury services
24/7 astrologer availability for urgent consultations and questions
Custom astrology course creation and personalized learning paths
Advanced research participation and contribution to astrological studies
Exclusive content from world-renowned astrologers and spiritual teachers
Beta access to new features and cutting-edge astrological technologies
Personal astrology assistant with AI-powered continuous guidance
Custom chart artwork and beautiful printed reports
Exclusive community access and networking opportunities
Investment and business timing consultation services
Secure Payment Infrastructure: We utilize industry-leading payment processing to ensure security and convenience:
Primary Payment Processors: Stripe for comprehensive payment processing with PCI DSS Level 1 compliance
Alternative Payment Methods: PayPal, Apple Pay, Google Pay, and regional payment solutions
International Payment Support: Multi-currency processing with automatic conversion and local payment method integration
Subscription Management: Flexible billing cycles with automatic renewal, pause options, and easy modification capabilities
Security Measures: Tokenization, fraud detection, real-time monitoring, and chargeback protection
Transparent Billing Practices: We maintain clear and honest billing procedures:
Advance Notice: 7-day notification before any subscription renewal or price changes
Clear Pricing Display: All costs displayed in local currency with tax calculations included
Billing History Access: Complete transaction history available through user dashboard
Invoice Generation: Detailed invoices with service breakdown and support contact information
Automatic Renewal Management: Easy cancellation options with retention of services through paid period
Promotional Pricing: Clear terms for discounts, trials, and special offers with transparent regular pricing disclosure
Comprehensive Refund Consideration Framework: While we maintain a no-automatic-refund policy to protect our business model, we demonstrate flexibility and customer care:
Qualifying Circumstances for Refund Consideration:
Technical Issues: Significant app malfunctions preventing service access for extended periods
Service Unavailability: Inability to provide promised services due to system failures or maintenance
Billing Errors: Incorrect charges, duplicate payments, or pricing discrepancies
Consultation Quality Issues: Documented problems with professional service delivery standards
Account Compromise: Unauthorized purchases due to security breaches not caused by user negligence
Medical/Emergency Circumstances: Serious life events preventing service utilization with documentation
Refund Review Process: Our customer care team follows a comprehensive evaluation procedure:
Initial Request Review: 24-48 hour response time with empathetic customer service approach
Circumstance Investigation: Detailed analysis of technical logs, usage patterns, and service delivery records
Alternative Solution Exploration: Credit offerings, service extensions, or feature upgrades before monetary refunds
Management Review: Senior team evaluation for complex cases and precedent-setting decisions
Communication: Clear explanation of decisions with appeal process information
Processing Timeline: 5-10 business days for approved refunds with detailed confirmation communications
Customer Retention and Satisfaction Initiatives: Beyond refunds, we offer various satisfaction measures:
Service credits for technical difficulties and service interruptions
Complimentary professional consultations for subscription-related issues
Exclusive content access as compensation for negative experiences
Priority support status for affected customers with ongoing assistance
Feedback integration and service improvement based on customer concerns
Loyalty programs and long-term customer appreciation benefits
6. SUBSCRIPTION SERVICES & PAYMENT INFORMATION
6.1 Subscription Plans and Billing
Astro Science offers premium subscription services with flexible pricing based on your region and currency.
Available Subscription Tiers:
- Starter Plan: Billed monthly with auto-renewal
- Premium Plan: Billed monthly with auto-renewal
- VIP Plan: Billed monthly with auto-renewal
- Annual VIP Plan: Billed annually with auto-renewal
Regional Pricing:
- Currency: Subscription prices are displayed in your local currency based on your Google Play Store country/region settings
- Dynamic Pricing: Actual prices vary by country and are determined by Google Play Store's regional pricing structure
- Price Display: The exact price in your local currency is displayed before purchase within the app and during checkout
- Tax Inclusion: Displayed prices may include or exclude applicable taxes (VAT, GST, sales tax) depending on your region
- Exchange Rates: Prices in different currencies are set based on current exchange rates and local market conditions
Price Information:
- In-App Display: Current subscription prices for your region are always visible in the subscription screen within the app
- Pre-Purchase Confirmation: Before completing any purchase, you will see the exact amount to be charged in your local currency
- Google Play Store: Final pricing and currency are confirmed through Google Play Store checkout process
- Price Changes: We reserve the right to modify subscription prices with 30 days advance notice to existing subscribers
6.2 Free Trial Terms
New subscribers are eligible for a 7-day free trial period for all subscription plans.
Trial Period Details:
- Duration: 7 consecutive days from the date of subscription activation
- Charges During Trial: You will NOT be charged during the 7-day trial period
- Trial Conversion: If you do not cancel before the trial ends, you will automatically be charged the full subscription price in your local currency
- Cancellation Deadline: To avoid charges, you must cancel at least 24 hours before the trial end date
- Trial Eligibility: Free trials are available once per user per subscription tier
- Price Confirmation: The exact price you'll be charged after the trial ends is displayed before you start the trial
Trial Timeline Example:
- Day 1: You activate your free trial - no charge
- Days 1-7: Full access to subscription features - no charge
- Day 7, 11:59 PM: Trial ends
- Day 8: If not canceled, you are charged [amount in your local currency] and paid subscription begins
To avoid charges, cancel by 11:59 PM on Day 7 (at least 24 hours before trial ends).
6.3 Automatic Renewal and Billing
Subscription Auto-Renewal Terms:
- All subscriptions automatically renew at the end of each billing cycle unless canceled
- Billing Frequency: Monthly subscriptions renew every 30 days; annual subscriptions renew every 365 days
- Renewal Charges: You will be charged automatically 24 hours before the end of your current subscription period
- Currency Consistency: Renewal charges will be in the same currency as your original purchase
- Payment Method: Charges are processed through your Google Play Store account using your selected payment method
- Price Stability: Renewal charges will be at the same price unless we notify you of a price change at least 30 days in advance
Multi-Currency Considerations:
- Currency Lock: Your subscription price is locked in your original purchase currency throughout your subscription
- Country Changes: If you change your Google Play Store country, pricing and currency may change on your next renewal
- Exchange Rate Fluctuations: Prices in local currencies may be adjusted periodically to reflect significant exchange rate changes
- Regional Adjustments: We may adjust regional pricing to maintain fair and consistent value across different markets
6.4 Subscription Management and Cancellation
How to Manage Your Subscription:
- Cancellation Method: Cancel anytime through your Google Play Store account settings
- Access After Cancellation: You retain access to premium features until the end of your current paid period
- No Partial Refunds: Cancellations do not result in refunds for the remaining subscription period
- Currency Note: Any applicable refunds (if approved) will be processed in the original purchase currency
- Reactivation: You may reactivate a canceled subscription at any time through the app (prices may differ if regional pricing has changed)
Cancellation Instructions:
1. Open the Google Play Store app on your Android device
2. Tap Menu → Subscriptions
3. Select Astro Science subscription
4. Tap "Cancel Subscription"
5. Follow the on-screen instructions to confirm cancellation
Alternative Method (Web):
1. Visit play.google.com/store/account/subscriptions
2. Sign in to your Google account
3. Find your Astro Science subscription
4. Click "Cancel subscription"
5. Confirm your cancellation
6.5 Payment Processing and Data Handling
Payment Information We Collect:
- Transaction History: Records of all subscription purchases, renewals, and cancellations
- Payment Status: Information about successful payments, failed payments, and payment method issues
- Subscription Tier: Which subscription plan you have selected and its current status
- Currency Information: The currency and amount charged for your subscription
- Regional Information: Your Google Play Store country/region for pricing purposes
- Billing Dates: Start dates, renewal dates, and cancellation dates for your subscription
- Transaction IDs: Unique identifiers for each payment transaction (for support and reconciliation)
Payment Information We Do NOT Collect:
We do NOT collect, store, or have access to:
- Credit card numbers or payment card details
- Bank account information or financial credentials
- Complete billing addresses (unless provided separately for tax purposes)
- CVV codes or security codes
- PayPal passwords or other payment platform credentials
- Payment method tokens or encrypted payment data
All payment processing is handled securely by Google Play Store. We only receive confirmation of successful payments and basic transaction metadata. For details on how Google handles your payment information, please refer to Google's Privacy Policy at https://policies.google.com/privacy.
6.6 Monthly Subscription Bonuses
Subscription Bonus Currency Distribution:
Subscribers receive monthly bonus currency based on their subscription tier:
- Starter Plan: 50 Gold + 5 Diamonds per month
- Premium Plan: 250 Gold + 20 Diamonds per month
- VIP Plan: 500 Gold + 50 Diamonds per month
Bonus Distribution Terms:
- Timing: Bonuses are distributed automatically on your subscription renewal date
- Eligibility: You must have an active, paid subscription to receive monthly bonuses
- No Trial Bonuses: Free trial periods do not qualify for monthly bonus currency
- Failed Payments: If your payment fails, bonus distribution is suspended until payment is successful
- Cancellation: No bonuses are awarded after subscription cancellation, even if you have remaining days of access
- Currency Independence: Bonus amounts are the same regardless of which currency you pay in
6.7 Subscription Data Retention
We retain subscription-related data according to the following timelines:
- Active Subscription Data: Retained for the duration of your subscription plus 3 years for customer service and dispute resolution
- Payment Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements
- Subscription History: Retained for 5 years for customer support, fraud prevention, and service improvement
- Canceled Subscription Records: Basic subscription history retained for 2 years after cancellation for re-subscription facilitation
- Currency and Pricing Data: Historical pricing and currency information retained for reconciliation and audit purposes
You may request deletion of subscription data by contacting us at info@crevolveinfosoft.com, subject to our legal retention obligations.
6.8 Refund Policy
General Refund Policy:
- No Automatic Refunds: We do not provide automatic refunds for subscription purchases
- Case-by-Case Review: All refund requests are evaluated individually based on specific circumstances
- Google Play Refund Policy: Refunds are subject to Google Play Store's refund policies and guidelines
- Currency Matching: Any approved refunds will be processed in the original purchase currency
Circumstances We May Consider for Refunds:
- Technical Issues: Significant app malfunctions preventing access to subscribed services for extended periods
- Billing Errors: Duplicate charges, incorrect pricing, or unauthorized transactions
- Service Unavailability: Inability to deliver promised subscription features due to system failures
- Currency Discrepancies: Significant pricing errors or currency conversion issues (rare)
Refund Request Process:
1. Contact our support team at info@crevolveinfosoft.com within 48 hours of the charge
2. Provide your account details, transaction information, and currency charged
3. Explain the specific circumstances warranting a refund request
4. Our customer care team will review your request within 24-48 hours
5. Approved refunds are processed within 5-10 business days in your original payment currency
For Google Play Store purchases, you may also request a refund directly through Google Play within 48 hours of purchase.
6.9 Price Changes and Regional Adjustments
We reserve the right to modify subscription prices at any time:
Price Modification Rights:
- Regional Pricing Changes: We may adjust prices in specific regions to reflect currency fluctuations, market conditions, or local economic factors
- Currency-Specific Updates: Prices in individual currencies may be updated independently based on exchange rates
- Advance Notice: Existing subscribers will receive at least 30 days advance notice of any price increases affecting their subscription
- Notification Method: Price change notices will be sent via email and in-app notification in your preferred language
- Current Subscribers: Price changes take effect on your next renewal date after the notice period
- Acceptance: Continued subscription after the notice period constitutes acceptance of the new pricing
- Cancellation Right: You may cancel your subscription at any time before the price change takes effect without penalty
New Subscriber Pricing:
- New subscribers always pay the current price displayed in the app at the time of purchase
- Promotional pricing may differ from standard pricing with clear disclosure
- Limited-time offers and regional promotions are at our discretion
6.10 International Compliance and Regional Regulations
Multi-Region Operations:
- Global Service: Astro Science operates globally with users in multiple countries and regions
- Local Compliance: We comply with applicable laws and regulations in each region where we operate
- Data Localization: Where required, we process and store data in compliance with local data residency requirements
- Currency Regulations: We adhere to currency control regulations and payment processing laws in all operating regions
- Tax Compliance: We collect and remit applicable taxes according to local regulations in each jurisdiction
Regional Considerations:
- European Union: GDPR compliance for all EU users with appropriate data protection measures
- United States: CCPA and state-specific privacy law compliance for California and other states
- United Kingdom: UK GDPR and data protection compliance
- India: Compliance with Indian payment systems, UPI integration, and local regulations
- Brazil: LGPD compliance and local payment method support
- Other Regions: Compliance with applicable local laws and regulations
6.11 Subscription Policy Compliance
Astro Science is committed to full compliance with Google Play's Subscription policies:
- Transparent Pricing: All subscription costs are clearly displayed in your local currency before purchase
- Clear Terms: Subscription terms, billing frequency, and auto-renewal policies are prominently disclosed
- Easy Cancellation: Users can cancel subscriptions easily through Google Play Store settings at any time
- No Deceptive Practices: We do not engage in misleading subscription offers or deceptive billing practices
- User Consent: Subscriptions require explicit user consent and clear acceptance of terms
- Currency Clarity: The currency and exact amount to be charged are always visible before purchase
For questions about subscriptions, billing, currency, or payment issues, please contact our support team at info@crevolveinfosoft.com.
Comprehensive Service Description and Methodology: Our astrological services utilize a combination of traditional wisdom and modern technology:
Traditional Astrological Systems: Integration of Western tropical astrology, Vedic sidereal astrology, Chinese astrology, and various cultural astrological traditions with respect for historical methodologies and cultural significance
Astronomical Data Sources: Precise ephemeris data from NASA, JPL (Jet Propulsion Laboratory), and Swiss Ephemeris for accurate planetary position calculations and celestial event timing
Artificial Intelligence Integration: Machine learning algorithms trained on vast datasets of astrological texts, historical patterns, and user feedback to enhance interpretation accuracy and personalization
Professional Human Expertise: Certified astrologers and consultants who review AI-generated content and provide personalized interpretations based on decades of experience and specialized training
Cultural Adaptation: Respect for diverse astrological traditions and adaptation of interpretations based on cultural background and personal belief systems
Explicit Accuracy and Reliability Limitations: Users must understand the inherent limitations of astrological services:
Interpretive Nature: All astrological content represents interpretive analysis based on symbolic systems and traditional associations rather than scientifically proven causal relationships
Individual Variation: Personal experiences, free will, cultural factors, and life circumstances significantly influence how astrological energies may manifest in individual lives
Timing Variability: Predicted timing windows are approximate and may vary based on individual chart complexity and personal responsiveness to astrological influences
Statistical Limitations: While our AI systems analyze patterns across thousands of charts, individual results cannot be guaranteed and may vary significantly from predicted outcomes
Cultural Context: Astrological interpretations reflect cultural and historical contexts that may not align with modern values or individual belief systems
Explicit Prohibitions on Critical Decision-Making: Users are strictly prohibited from using our services as the primary basis for:
Financial and Investment Decisions:
Stock market investments, cryptocurrency trading, or any form of financial speculation
Real estate purchases, sales, or major property transactions
Business investments, partnership decisions, or entrepreneurial ventures
Retirement planning, insurance decisions, or long-term financial strategy
Loan applications, credit decisions, or major debt obligations
Estate planning, will creation, or inheritance-related decisions
Medical and Health-Related Decisions:
Medical treatment choices, medication decisions, or therapy selections
Mental health treatment options or psychological intervention choices
Surgical procedure timing or medical appointment scheduling
Pregnancy decisions, fertility treatments, or reproductive health choices
Dietary changes, exercise programs, or lifestyle modification decisions
Emergency medical response or crisis intervention choices
Legal and Professional Decisions:
Legal proceeding timing, litigation strategies, or settlement negotiations
Career changes, job applications, or professional development choices
Educational decisions, school selections, or academic program choices
Marriage, divorce, or major relationship decisions
Child custody arrangements or family planning decisions
Immigration, relocation, or major life transition choices
Emergency and Crisis Situations:
Personal safety decisions or threat assessment situations
Natural disaster response or emergency evacuation choices
Mental health crisis intervention or suicide prevention situations
Domestic violence situations or abusive relationship decisions
Substance abuse treatment or addiction recovery choices
Child safety or protective service involvement decisions
Absolute Disclaimer of Warranties: Astro Science provides all services "AS IS" and "AS AVAILABLE" without any warranties of any kind:
No Warranty of Accuracy: We make no representations about the accuracy, reliability, completeness, or timeliness of any astrological content
No Fitness for Purpose: We disclaim any warranty that our services are fit for any particular purpose or will meet specific user expectations
No Uninterrupted Service: We do not guarantee continuous, uninterrupted, or error-free service availability
No Third-Party Content Warranty: We disclaim responsibility for the accuracy or quality of content provided by professional astrologers or third-party partners
No Outcome Guarantees: We provide no warranties regarding any outcomes, results, or consequences of using our services
Comprehensive Limitation of Liability: To the maximum extent permitted by law, Astro Science shall not be liable for:
Direct Damages: Any direct monetary losses, missed opportunities, or financial consequences resulting from service use
Indirect and Consequential Damages: Lost profits, business interruption, emotional distress, or punitive damages
Personal Injury Claims: Physical or psychological harm allegedly resulting from astrological advice or predictions
Relationship Consequences: Marriage problems, relationship breakups, or family disputes influenced by astrological content
Professional Consequences: Job loss, career setbacks, or professional reputation damage
Investment Losses: Financial losses from investment decisions influenced by astrological timing or advice
Maximum Monetary Liability Cap: In any legal action against Astro Science, our total liability shall not exceed the lesser of:
The total amount paid by the user for services in the 12 months preceding the claim
One hundred dollars ($100) regardless of subscription tier or service usage
The actual damages proven with clear causal connection to our services (excluding speculative or emotional damages)
Comprehensive Profile and Preference Management: Users maintain complete control over their account information and service preferences:
Personal Information Updates: Real-time editing capabilities for all profile information with immediate synchronization across all services
Birth Information Accuracy: Ability to update birth details with automatic recalculation of all astrological charts and predictions
Privacy Preference Granularity: Individual control over data sharing with specific third parties, marketing communications, and analytics participation
Communication Customization: Detailed preferences for email frequency, notification types, consultation reminders, and promotional content
Service Personalization: Custom dashboard configuration, content prioritization, and feature accessibility based on individual interests and usage patterns
Cultural and Traditional Preferences: Selection of preferred astrological systems, cultural interpretations, and traditional frameworks for personalized content delivery
Advanced Authentication Security Controls: We provide comprehensive security management options through our supported login methods:
Google Authentication Security: Leverage Google's advanced security infrastructure including breach monitoring and suspicious activity detection
Email-Based Security: Traditional password management with advanced encryption and secure storage protocols
Session Management: Active session monitoring with remote logout capabilities and unusual activity alerts
Login Monitoring: Detailed login history with geographic location tracking and authentication method tracking
Account Recovery: Multiple recovery options including email verification and Google account integration
Security Notifications: Immediate alerts for new device logins and authentication changes
Granular Communication Management: Users can customize their communication experience across all channels:
Email Preferences: Separate controls for newsletters, promotional offers, educational content, astrological alerts, and customer service communications
Push Notification Controls: Individual toggles for horoscope delivery, consultation reminders, celestial event alerts, community interactions, and promotional notifications
SMS and Text Messaging: Opt-in controls for urgent alerts, appointment reminders, and promotional messages with clear opt-out procedures