AstroClash Support Center

Your Gateway to Cosmic Support

🌟 Welcome Space Explorer!

Thank you for choosing AstroClash! We're here to help you navigate through the cosmos and ensure your space exploration journey is smooth and enjoyable. Our dedicated support team is committed to providing you with the best possible experience.

📞 Contact Information

Email Support

📧yasenkahdar737@icloud.com
Primary support channel - We respond within 24 hours

Phone Support

📱 +447533653894
Available during business hours

Emergency Contact

🚨 yasenkahdar737@icloud.com
For critical issues and app-breaking bugs

🕒 Support Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)Saturday: 10:00 AM - 4:00 PM (EST)Sunday: ClosedEmail support is available 24/7 with responses within 24 hours

❓ Frequently Asked Questions

Getting Started

• How do I navigate through different planets?

• Where can I find the latest space news?

• How does the voting system work?

Features & Functionality

• How do I use the AI summarizer?

• Can I customize the voice reader settings?

• How are achievements calculated?

Technical Issues

• App crashes or freezes

• Login and account problems

• Performance optimization tips

Account & Privacy

• Data privacy and security

• Account deletion requests

• Subscription management

🛠️ Technical Support

Before contacting support, please try these quick fixes:

1. Restart the app - Close and reopen AstroClash

1. Update the app - Check App Store for latest version

1. Restart your device - Simple but often effective

1. Check internet connection - Ensure stable connectivity

💡 Feature Requests & Feedback

We love hearing from our cosmic community! Share your ideas:📧 feedback@astroclash.com

• New feature suggestions

• User experience improvements

• Content requests

• Design feedback

🐛 Bug Reports

Found a bug? Help us fix it faster by including:

• Device model and iOS version

• App version number

• Steps to reproduce the issue

• Screenshots or screen recordings

• Error messages (if any)

Send reports to: yasenkahdar737@icloud.com

📚 Resources & Documentation

• User Guide: Complete app walkthrough

• Video Tutorials: Step-by-step guides

• Release Notes: Latest updates and features

• Privacy Policy: How we protect your data

• Terms of Service: Usage guidelines

🚀 Response Time Expectations

• General Inquiries: Within 24 hours

• Technical Issues: Within 12 hours

• Bug Reports: Within 6 hours

• Emergency Issues: Within 2 hours

🎯 Our Commitment

At AstroClash, we're committed to:

• Providing exceptional customer service

• Continuously improving your space exploration experience

• Maintaining the highest standards of privacy and security

• Building a supportive and engaging cosmic community