Astral Facial Club – Terms & Conditions

Membership Commitment
The Astral Facial Club is designed to be enjoyed consistently for the best results. A minimum commitment of 3 consecutive months is required. After this period, you are free to continue or cancel at any time. You can cancel by sending an email to astralaesthetics00@gmail.com. 

Monthly Treatment Booking
Your membership includes one facial treatment per month. Treatments must be booked and attended within the same monthly period following payment. Sessions do not roll over. If you do not book within this time, the session may be forfeited.

Treatments
There are two facials on offer and either can be chosen when booking in, each lasts 50-60 minutes:

1) Relaxing Facial - dim lights, soft music, blankets, double cleanse, enzyme peel, steam and/or hot towels, facial massage, mask, neck and shoulder massage (if you'd prefer not to undress your upper half a hand/arm massage/hair play can be done instead), toner, serum, moisturisers.
2) Prescriptive Facial - double cleanse, enzyme peel, treatment of specific skin issues as decided by your practitioner (this can include the use of devices such as ultrasonic scrubber, no needle mesotherapy, steam, high frequency, radio frequency, or cold plasma), extractions (if required), specific treatment mask, toner, LED, serum, moisturisers.

Appointments & Timing
Please arrive on time for your appointment. If you arrive late, your treatment time may be shortened to avoid disruption to other clients. The full treatment fee will still apply.

Cancellations & No Shows
Appointments cancelled, rescheduled with less than 24 hours’ notice, or failure to attend may result in the loss of that month’s session.

Payments
Membership payments are taken monthly by card via Stripe. By joining, you agree to make payments for the initial 3-month period. Missed payments may result in suspension of your membership and loss of any unused sessions.

Suitability & Treatment Changes
Treatments may be adapted based on your skin condition, medical history, or professional judgement on the day to ensure your safety and best results.

Non-Transferable
Memberships and sessions are non-transferable and cannot be shared with others.

Right to Refuse Treatment
Astral Aesthetics reserves the right to refuse or discontinue treatment where it is not deemed suitable, safe, or in the client’s best interest.