What is QuickBooks Error PS038 and How Can It Be Fixed?

Running payroll necessitates the most current changes to QuickBooks Desktop's payroll tax tables, and you may get an error notice that says, "You've obtained the most recent payroll update and verified your Payroll subscription." Before mm/dd/yy It's a frequent mistake that many QuickBooks users make while updating or processing paychecks. Code of the error PS038 was a problem in the QuickBooks program that was resolved with the release of QuickBooks 2018, however, several customers have lately reported receiving the same error, implying that PS038 has resurfaced in the QuickBooks application. In this post, we'll look at the causes of the QuickBooks payroll update problem PS038 and some simple fixes that may be used to fix it.

What is the PS038 Payroll Update Error in QuickBooks?

When a user attempts to submit paychecks online and the paychecks are stuck as "Online to send," QuickBooks payroll update error PS038 occurs. Payroll cannot be completed if paychecks are blocked in the system, thus fixing the issue becomes a top priority. This issue can be fixed with simple troubleshooting, but since employee payroll data is a vital piece of information for a company, it is recommended that you pay careful attention to the troubleshooting process to prevent data loss. To protect your QuickBooks data from loss and corruption, you may back it up before troubleshooting

How to Fix Error PS038 in QuickBooks?

If you're still using an earlier version of QuickBooks, you'll need to upgrade to 2019 or
later.
Before you begin troubleshooting, make a backup of your business file and payroll data.
The most recent payroll tax table changes must be installed in your QuickBooks Desktop
program.

The QuickBooks PS038 problem may be resolved by following the troubleshooting methods outlined in this article. For a fast resolution, follow the procedures in the order listed.

Try Sending Payroll once you've updated QuickBooks:

Under the Employees tab, select My Payroll Services, then Send Usage Data.
Update the payroll again if you can submit data correctly.
If you're still receiving the same problem message, try the procedures below or call
855-856-0053, the Payroll Helpline Number in the United States.

Check and Find if your paycheck is stuck as "Online to Send."

Select Find and then Advanced from the Edit tab.
Option to Find in QuickBooks Look for the Filter list under the Choose Filter option and
choose Detail Level.
Only show the summary.
Look for the Filter list beneath the Choose Filter option and choose Online Status.
To transmit, choose Online from the drop-down list on the right-hand side.
To find all the unpaid wages, use the Find button.

Run the Verify and Rebuild Data tool as follows:

Before using the Rebuild Data tool, make a backup of your data.
As seen in the screenshot, click the Rebuild Now button.
Verify the results of the rebuild in QuickBooks.
You'll be able to view the status of any blocked paychecks after the rebuilding process is
finished.
If you can't update Payroll due to problems PS038 and rebuild aren't able to repair all of
the delayed paychecks.

Conclusion

To fix QuickBooks problem PS038, carefully follow the steps outlined in this article, or call our Payroll Number at 855-856-0053 for immediate assistance

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