Q: Why should I use Ashley's Ark Pet Sitting?
A: Your pet will remain in his or her familiar, secure environment and follow his or her customary diet and exercise routine. Your pet is not exposed to illness of other animals. Most importantly, your pet receives lots of love and personal attention while you are away.
Q: What do you do on a visit?
A: Pet sitting visits include: Feeding per your instructions, fresh water, dogs walked, love and play time, brushing, litter box cleaned, bird cage cleaned, medication given if needed, mail and newspaper brought in, plants watered, lights on and off. Lots of TLC.
Q: Do you always visit at the time we ask for?
A: I book your visits within a time frame and will be there during that time. If you are booking a cat visit for the morning and it is during peak times such as holidays I will be there in the later mornings due to the fact that I need to get to dog visits first, unless of course you have a cat that needs medicine at a critical time. If time is critical, please let me know.
Q: If my pet has an “accident”, do you clean it up?
A: Yes, I will clean up after your pets to the best of my ability. If there are always accidents, I will ask you to book an additional visit in the day. I will do a walk through to check for accidents.
Q: What information do I need to provide at the initial consultation?
A: Prior to the consultation; you will need to fill out your profile completely. I will then have all the information I need about your pets allowing me to spend the consultation time getting to know you and your pets. To get started, please “Request Info” and we will then start your confidential profile and set up your complimentary consultation.
I do ask that your pets are up to date on vaccinations. I will also set you up for the “Real Time” updates
Q: May I give my pet sitter / dog walker a gratuity?
A: Absolutely. It is preferred you to leave cash for the sitter at your home and leave a note so I'm are aware what it is for . Gift cards are also a great idea and appreciated; of course you are by no means obligated to do so.
Q: Why is there no pricing listed?
A: Pricing varies by the needs of the client and per pet prices range 20 and up per visit.
Q: Do you pick up my dog’s waste when you are walking?
A: Yes, I do. I do ask that you provide the bags.
Q: What kind of animals do you care for?
A: I care for most animals, as long as they don’t pose a threat . I do not care for any animals that have a history of biting, fighting or attacking other animals or people.
Q: What experience do you have with pets?
A: Dogs, cats, birds, hamsters, guinea pigs, gerbils, fish, ferrets, turtles, iguanas, farm animals and more.
Q: I am leaving in two days and don’t have time to meet . Will you take care of my pets without meeting them?
A: No, I do require an initial consultation " MEET AND GREET" before taking care of your pets. This ensures I am a good fit for you and your pets. It also allows me to know the location of food, supplies, potty areas and more.
Q: Can I have every other day cat visits?
A: I feel all cats should be visited no less then once every 24 hours. This is for the health of your fur-baby.
Q: What happens in severe weather?
A: I request the name and phone number of a person living nearby. If I am physically unable to reach your home due to impassable roads, I will contact that person. Your pets’ health and well-being is my up most concern and I will contact you as soon as possible to keep you informed of these events. This is pertaining to snow, ice, hurricanes, severe storms.
Q: Can you let me know how my pet is doing while I’m away?
A: Yes, absolutely. I have implemented a system that will allow you to receive a text message in “Real Time” at every visit. I send photos videos , and details about every visit. I also upload photos and videos to my Facebook page as well.
Q: Do you charge a holiday fee?
A: Yes, I do. We pet sit 365 days a year. We do charge a holiday fee of $5 per visit on the following holidays. New Years Eve, New Years Day, Easter, Mothers Day, Memorial Day, Fathers Day, Independence Day, Labor Day, Thanksgiving Day and day after, Christmas Eve (all day), Christmas Day and day after. On the following major holidays we charge for the weekend. These holidays are Easter, Memorial Day, Independence Day, Labor Day.
Q: Do you board pets?
A: I do not board pets in my home. I do provide daily visits for your pets or I can offer overnight visits as well.
I will customize a schedule to fit your pets needs. Your pets will be much happier in their own home stress free!
Q: How is payment handled?
A: You will be sent a detailed invoice click the link and you can pay securely online.
Cash is accepted as well
PLEASE NOTE : I do not hold dates so make sure your requested dates are locked in payments must be made to secure your requested dates. I do not "hold" dates.
Q: Will I receive a refund if I leave later than expected or return early or other refund polices ?
A: Its not unusual for trip plans to change last minute , once service has started I do not offer refunds. Please understand I have booked your dates and have turned away other clients.
I will refund if there is an error on my end and I am unable to provide service such as weather, accidents, sickness etc...
If you have an unusual circumstance and are inquiring about a refund please let me know in advance .
I try to be as fair as possible and don't hesitate to reach out to me.
Q: Will you allow my pet to roam Freely or off lead?
A: NO, It is a risk and a liability to allow a pet to roam freely. Example : Another animal could attack, car accident, Bite too human, Human has a negative reaction and harms pet. ( Dogs can roam if in fenced in area)
Q : I have a pet door and my pet will have access outside while you are away will I have to sign your waiver?
A: YES, If you have a pet that is outdoor and not secured or has access to outside at any time I am not there you will be required to sign the Liability/ Release Waiver. I can not be held responsible for pets who are not under my control they could get hurt, escape, another animal could harm pets , Someone could steal the animal. There are so many variables with pets who have full outside access.
Q: Are you licensed , Bonded & Insured?
A: Yes I am 100% Fully licensed, Bonded & Insured!