RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within one (1) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at artmaexpress@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

ARTMA EXPRESS

Attn: Returns

RMA #

KAMPALA

artmaexpress@hotmail.com kampala, 

central 256.Uganda

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return Please allow at least two (2) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

.Electronics

• Drinks & food

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 

Please Note

make sure you return the exact item as delivered for better negotiation

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+256394537416

artmaexpress@gmail.com