Last updated: [19.05.2026]
Application name: Arrow Maze 3D
Package name: com.hksoftware.arrowmaze3d
Developer: HK Software
Contact: hksoftwareinfo@gmail.com
This Privacy Policy explains how HK Software collects, uses, shares, and protects your information when you use the Arrow Maze 3D mobile game (the “App”).
By downloading, installing, or using the App, you confirm that you have read and agree to this policy. If you do not agree, please do not use the App.
This policy applies only to the Arrow Maze 3D mobile application. Separate privacy policies may apply to our website or third-party sites and are independent of this document.
The App may currently or in the future include:
Free gameplay
Advertising (e.g. banners, interstitials, rewarded ads)
In-app purchases (e.g. ad removal, virtual items, subscriptions)
When ads or purchases are enabled, this policy may be updated. The current version will always be published on our website.
Data controller: HK Software
Email: hksoftwareinfo@gmail.com
If you are in the European Economic Area (EEA), UK, or Turkey, you may contact us using the details above to exercise your privacy rights.
The data we collect or process depends on the features you use and your device settings.
Name, email address, and message content when you contact support
Voluntary feedback or survey responses
You are not required to create an account to play (if accounts are added later, this policy will be updated).
The App and integrated service providers may automatically collect:
Data type
Examples
Device information
Device model, OS version, language, time zone
App information
App version, install source (where available)
Usage data
Play sessions, level progress, crash/error reports
Advertising IDs
Android Advertising ID (GAID), iOS IDFA (if permitted)
Technical logs
IP address (short-term), network type, performance metrics
The following may be stored only on your device (e.g. local storage / PlayerPrefs):
Sound and vibration settings
Last played level and game progress
In-app preferences
By default, this data is not sent to our servers. If cloud save or backup is added, this policy will be updated.
In-app purchases are processed through Google Play or the Apple App Store. Payment details (e.g. credit card) are not sent directly to us; payments are handled by the relevant store.
We may receive limited information needed to validate transactions (e.g. product ID, transaction status, anonymous user/account identifier).
We use personal data for:
Providing, maintaining, and improving the App
Storing game progress and settings on your device
Debugging, crash analysis, and performance measurement
Displaying ads and measuring ad performance (when ads are enabled)
Validating purchases and providing support
Preventing fraud and abuse
Complying with legal obligations
Marketing, only where you have given consent or where permitted by law
Legal bases (GDPR): Contract, legal obligation, legitimate interests, and consent (where required, e.g. personalized advertising or certain analytics).
Legal bases (Turkey — KVKK): As set out under applicable Turkish law, including consent where required.
The App may display ads through third-party ad networks in the future (e.g. Google AdMob or similar providers — the exact list will be updated when features go live).
Ad providers may:
Assign or read advertising identifiers on your device
Measure ad impressions, clicks, and conversions
Serve interest-based or personalized ads (depending on your device settings and permissions)
Limiting personalized ads:
Android: Settings → Google → Ads → “Opt out of Ads Personalization” (or equivalent)
iOS: Settings → Privacy → Apple Advertising / Tracking
Ad providers’ own privacy policies apply. Useful links:
Google Privacy Policy: https://policies.google.com/privacy
Google advertising partners: https://policies.google.com/technologies/partners
Purchases are subject to Google Play Billing or Apple Media Services terms. Refunds and subscription cancellation follow the relevant store’s rules.
If subscriptions are offered:
Price, duration, and renewal terms are shown on the purchase screen
Subscriptions may auto-renew unless cancelled before the end of the current period
Manage or cancel via your store account settings
The App may use or will use third-party services such as:
Service type
Purpose
Game engine / runtime
Unity Technologies (app operation; optional analytics)
App stores
Google Play, Apple App Store
Ad networks
Ad delivery and measurement
Analytics / crash reporting
Errors and performance (if added)
Purchase validation
Store infrastructure
These providers process data under their own policies. When new SDKs or services are integrated, this page will be updated.
We do not sell your personal data. We may share data:
With service providers acting as processors
When required by law, court order, or government request
To protect our rights, users, or others where necessary
In connection with a merger, acquisition, or asset transfer (with notice where required)
Our providers (e.g. Google, Unity, ad networks) may process data on servers outside your country (including outside Turkey and the EEA). We rely on appropriate safeguards where required by law (e.g. standard contractual clauses or your consent).
We keep data only as long as necessary:
Support emails: [e.g. 2 years]
Analytics / logs: per provider policies and reasonable retention periods
Local game data: remains on your device until you delete the App or clear data
After retention periods, data is deleted, anonymized, or archived.
We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure.
The App is intended for a general audience. We do not knowingly collect personal data from children under 13 (or the minimum age in your region). If you are a parent or guardian and believe your child has provided data to us, contact [hksoftwareinfo@gmail.com] and we will take reasonable steps to delete it.
We aim not to serve personalized ads to children; when ad SDKs are enabled, we will follow store family policies and age restrictions.
Depending on your location, you may have the right to:
Know whether your data is processed
Access your data
Correct inaccurate data
Request deletion or restriction
Object to certain processing (including profiling)
Data portability (GDPR)
Withdraw consent at any time (without affecting prior lawful processing)
Lodge a complaint with a supervisory authority
Turkey (KVKK): Rights under Law No. 6698, including application to us and complaint to the Personal Data Protection Authority (www.kvkk.gov.tr).
EEA/UK (GDPR): Rights under Articles 15–22 GDPR.
Submit requests to [hksoftwareinfo@gmail.com]. We may ask for information to verify your identity and will respond within applicable legal timeframes.
Where processing is based on consent, you may withdraw it at any time. Ad tracking preferences are largely managed through device and store settings.
We may update this policy from time to time. For material changes, we will:
Publish a new “Last updated” date on our website
Provide in-app or store notice where appropriate
Continued use of the App after changes means you accept the updated policy.
For privacy-related questions:
HK Software
Email: hksoftwareinfo@gmail.com