Arrow Gram - Privacy Policy

Privacy Policy

Last Updated: June 10, 2026

PolyLab ("we," "our," or "us") operates the Arrow Gram mobile application (the "App"). We are committed to protecting and respecting your privacy. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

For a better experience while using our App, we may require you to provide us with certain personally identifiable information, or we may collect standard diagnostic and usage data. The information that we request will be retained by us and used as described in this privacy policy.

The App uses third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the App:

Google Play Services

Google AdMob

Google Analytics for Firebase

Firebase Crashlytics

A. Personal Data

When you use Arrow Gram, we do not require you to register an account, nor do we directly collect or store personal identifiers such as your name, email address, physical address, or phone number.

B. Device and Usage Data (Log Data)

Whenever you use our App, in case of an error or crash, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as:

-Your device's Internet Protocol ("IP") address

-Device name, brand, and operating system version

-The configuration of the App when utilizing our service

-The time and date of your use of the App, solve times, and other statistics

C. Local Storage & Persistence

The App uses local storage (specifically a Room Database on your device) to persist your game progression, unlocked levels, high scores, IQ performance metrics, and settings. This information remains strictly on your device and is not uploaded to our servers.

2. Third-Party Services & Integrations

We integrate trusted industry-standard SDKs to monetize, measure performance, and keep the App stable.

Google AdMob (Advertising)

We display ads provided by Google AdMob. AdMob may use device identifiers (like the Android Advertising ID) and cookies to serve personalized or non-personalized ads, improve advertising campaigns, and prevent fraud.

Firebase Analytics (Performance Measurement)

We use Firebase Analytics to understand how players engage with Arrow Gram (e.g., which levels are completed, average play session length). This helps us balance the puzzle difficulty and optimize the gameplay flow.

Firebase Crashlytics (Stability and Debugging)

To resolve bugs and improve performance, we use Firebase Crashlytics to receive real-time, anonymous crash reports. These reports contain stack traces and device model information at the time of a crash.

3. Push Notifications & Permissions

The App may ask for your permission to send push notifications to send daily logic puzzle reminders (e.g., at 11:00 PM local time). You can opt out of these notifications at any time through your device's system settings.

4. Children?s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

5. Security

We value your trust in providing us with your Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

7. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Email: fahd.binasif@gmail.com