Effective Date: October 26, 2026
Last Updated: October 26, 2026
1. Introduction
Arcai Studio (“Arcai Studio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our mobile games, applications, websites, and related services (collectively, the “Services”).
This policy is intended to cover games and applications published by Arcai Studio, including this and future games we may release.
Our games may have different features, permissions, and third-party services. Not every category of information or service described in this policy applies to every game. We process information according to the features available in the particular game you use and the technologies integrated into it.
By using our Services, you acknowledge that you have had the opportunity to read this Privacy Policy. Where applicable law requires consent, we will request it separately.
2. Information We May Collect
The information we collect depends on the game, its features, your device settings, and your interaction with our Services.
2.1 Information collected automatically
When you use a game, we or our service providers may collect certain technical and usage information, including:
Device type, manufacturer, model, operating system, and version.
App version, language, country or region, and other basic configuration information.
App launches, sessions, gameplay events, level progression, feature usage, and general interaction data.
Crash reports, error logs, performance information, and diagnostic data.
IP address and other technical information processed by service providers.
Advertising identifiers and related information, where supported and permitted by your device settings and applicable law.
Information used to detect abuse, maintain service reliability, and protect against fraud.
This information may be collected through the game itself or through third-party software development kits (“SDKs”) integrated into it.
2.2 Gameplay and progress information
Depending on the game, we may process information such as:
Levels completed, scores, achievements, and game progress.
Settings, preferences, and selected game modes.
Saved progress, checkpoints, and recovery information.
Daily challenges, leaderboard entries, or other game-related statistics.
Some information may be stored locally on your device. If a game supports cloud saves, synchronization, achievements, or leaderboards, relevant information may also be processed by the associated online service.
2.3 Account and gaming service information
Some games may offer optional sign-in or gaming features through services such as Google Play Games Services.
When you use these features, the relevant service provider may process account identifiers, player profile information, achievements, leaderboard information, or cloud-save data, depending on the feature and your settings.
We do not automatically receive every piece of information associated with your Google account. The information available to us depends on the permissions, features, and integrations involved.
Your use of third-party accounts and services is also subject to their respective privacy policies and terms.
2.4 Advertising information
Our games may use advertising services, including Google AdMob and AppLovin MAX mediation, to display ads and measure advertising performance.
Depending on the game, advertising configuration, consent choices, and applicable law, these services may process information such as:
Advertising identifiers and other device or app identifiers.
IP address and approximate location inferred from it.
Ad impressions, clicks, and interactions.
App activity and technical information used for ad delivery, measurement, fraud prevention, and reporting.
Consent and advertising preference signals.
Advertising partners may use this information to provide contextual or personalized advertising, where permitted. The precise data processed depends on the advertising partners and SDKs active in the particular game.
You may be able to manage advertising personalization through your device settings and the consent options presented in a game. Disabling personalized advertising does not necessarily eliminate all advertising or all data processing associated with ads.
2.5 Analytics, crash reporting, and app configuration
Some games may use Google Firebase services, including:
Firebase Analytics: to understand general game usage, engagement, and feature performance.
Firebase Crashlytics: to identify crashes, errors, and stability problems.
Firebase Remote Config: to deliver or adjust supported app configuration and feature settings.
Depending on the Firebase services enabled and their configuration, information may include app events, device and app information, diagnostic details, and technical identifiers.
We use these services to maintain, troubleshoot, improve, and operate our games. The specific Firebase services used may differ between games.
2.6 Purchases and payment information
Some games may offer in-app purchases through Google Play Billing.
When you make a purchase, Google Play processes the transaction and payment information under its own terms and privacy policy. We may receive purchase-related information, such as the product purchased, transaction status, order-related identifiers, and information needed to validate purchases or restore entitlements.
We do not receive or store your full payment card details merely because you make an in-app purchase through Google Play.
Refunds, payment methods, and transaction management may be handled through Google Play.
2.7 Information you provide directly
If you contact us for support, report a problem, or submit a privacy request, we may receive the information you choose to provide, such as:
Your email address.
The contents of your message or support request.
Relevant game, device, or troubleshooting information.
Other information you voluntarily include in your communication.
Please do not send passwords, payment card details, or other unnecessary sensitive information in a support request.
2.8 Permissions and optional features
A game may request device permissions when required for a particular feature. We aim to request only permissions reasonably necessary for the feature being offered.
The permissions used by each game may differ. If a future game introduces a feature that accesses additional information, we will update the relevant disclosures and request permissions or consent where required.
3. How We Use Information
We may use information for the following purposes, where applicable:
To provide, operate, and maintain our games.
To save or restore progress and support cloud synchronization.
To provide achievements, leaderboards, or other gaming features.
To process purchases, validate transactions, and restore purchased content.
To display ads and measure advertising performance.
To understand gameplay trends and improve game design and user experience.
To diagnose crashes, investigate bugs, and improve performance.
To maintain security, prevent fraud, and investigate abuse.
To respond to support requests and privacy inquiries.
To comply with legal obligations and enforce applicable terms.
To obtain or maintain consent and honor your privacy preferences.
We do not intend to use information for purposes incompatible with this policy without an appropriate legal basis or additional notice where required.
4. How Information Is Shared
We do not sell personal information to third parties in exchange for money. However, certain services and integrations may involve information being transmitted to or processed by third parties, including in ways that may be considered “sharing,” “targeted advertising,” or similar activities under applicable privacy laws.
We may share or permit processing of information in the following circumstances.
4.1 Service providers
We may use service providers to support analytics, crash reporting, advertising, cloud storage, game services, billing, security, and technical operations.
Depending on the game and its configuration, these providers may include:
Google and Google Firebase.
Google Play Games Services.
Google Play Billing.
Google AdMob.
AppLovin and services accessed through AppLovin MAX mediation.
These providers process information according to their own services, contractual arrangements, and applicable privacy requirements. The providers and information involved may vary by game.
4.2 Legal and safety reasons
We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect users, investigate fraud or security incidents, or protect our rights and the rights of others.
4.3 Business transfers
If Arcai Studio undergoes a business reorganization, merger, acquisition, or transfer of relevant assets, information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.
4.4 With your direction or consent
We may share information when you request or authorize us to do so, or when sharing is otherwise permitted or required by law.
5. Advertising and Consent
Our games may display advertisements provided by third-party advertising networks.
Where required by applicable law or platform policy, we will provide appropriate disclosures and obtain consent before using information for relevant advertising or other processing.
Depending on the game and the user's location, advertising choices may include options related to personalized ads, non-personalized ads, or other consent preferences. The options available depend on the advertising technology and applicable requirements.
You can also review your device's advertising and privacy settings. Changes to these settings may affect advertising personalization, but may not prevent all collection or processing by advertising providers.
For more information about how Google handles information, review Google's Privacy Policy at https://policies.google.com/privacy. For AppLovin's practices, review https://www.applovin.com/privacy/.
6. Data Retention and Deletion
We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing the Services, maintaining game progress, resolving disputes, meeting legal obligations, and protecting our Services.
Retention periods vary according to the type of information, the game, the feature, and the service provider involved.
For example:
Local gameplay data may remain on your device until you clear the app's data, uninstall the game, or otherwise remove it.
Cloud saves and gaming information may remain available while the associated game or account feature is active, subject to the relevant provider's retention practices.
Crash and analytics information may be retained according to the configuration and retention settings of the relevant service.
Purchase and transaction records may be retained as necessary for accounting, fraud prevention, purchase validation, or legal compliance.
Support correspondence may be retained as needed to resolve requests and maintain appropriate records.
When information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate retention requirements.
Deleting a game from your device may not delete cloud saves, gaming-service data, purchase records, or information retained by third-party providers.
7. Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information. You may also have the right to withdraw consent or object to certain processing, where applicable.
You may be able to control some information through:
Your device's app, privacy, and advertising settings.
Consent and privacy options provided in a game.
Google Play Games settings or other relevant third-party account settings.
Available game settings for progress, personalization, or optional features.
To submit a privacy request, contact us at u14.contact@gmail.com. Please identify the game you use and describe your request. We may ask for reasonable information to verify your request and protect against unauthorized disclosure.
We will review and respond to requests in accordance with applicable law. Some information may need to be retained for legal, security, purchase-validation, or other legitimate purposes.
Third-party services may control certain information independently. Where appropriate, you may need to contact the relevant provider to exercise rights over information it controls.
8. Account and Cloud Data Deletion
Some games may support online accounts, cloud saves, or gaming-service features. If a game offers an Arcai Studio-controlled account and account deletion is available or legally required, we will provide an appropriate way to request deletion of the account and associated information.
You may submit a request to u14.contact@gmail.com. Include the game name and enough information for us to identify the relevant account or data, without sending passwords or unnecessary sensitive information.
Where we control the relevant data, we will delete it or take other required action within the applicable legal timeframe, subject to lawful exceptions. If a game requires a separate account-deletion page or an in-app deletion option under applicable platform rules, that mechanism will be provided for that game.
Google Play Games profiles, Google accounts, Google Play transactions, and other third-party accounts are managed in part by their respective providers. Deleting game data held by Arcai Studio does not necessarily delete those accounts or all information held by third parties. You may need to use the relevant provider's account controls or privacy procedures.
9. Children's Privacy
Our games are intended for a general audience unless a particular game's store listing or other notice states otherwise. A general-audience designation does not mean that every game is intended for children.
We do not knowingly collect personal information from children in a manner prohibited by applicable law. Where a game is directed to children or is otherwise subject to additional children's privacy requirements, we will apply the notices, consent processes, SDK restrictions, and other safeguards required for that game.
Parents or guardians who believe that a child has provided personal information inappropriately may contact us at u14.contact@gmail.com. We will review the request and take appropriate action as required by law.
Advertising, analytics, and other third-party technologies used in a game intended for children will be reviewed against the applicable legal and platform requirements before that game is released.
10. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include relying on security features provided by our infrastructure and service providers, limiting access where appropriate, and maintaining software updates and operational safeguards.
No method of electronic storage or transmission is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect information consistent with the nature of our Services and applicable requirements.
11. International Data Processing
Arcai Studio and the service providers used by our games may process or store information in countries other than the country where you live.
Those countries may have different data protection laws. Where required, appropriate safeguards will be used for international transfers and processing. Third-party providers may also apply their own international processing arrangements as described in their privacy documentation.
12. Third-Party Services and Links
Our games may integrate third-party services or link to third-party websites, platforms, or services.
Those third parties may collect and process information under their own privacy policies and terms. Arcai Studio does not control the privacy practices of independent third-party services and encourages users to review their policies.
Relevant policies may include:
Google Privacy Policy: https://policies.google.com/privacy
Google Play Terms of Service: https://play.google.com/about/play-terms/
AppLovin Privacy Policy: https://www.applovin.com/privacy/
The applicable third-party providers may differ between games.
13. Changes to This Privacy Policy
We may update this policy to reflect changes to our games, features, service providers, legal requirements, or privacy practices.
When we update it, we will revise the “Last Updated” date above. If changes are material, we will provide additional notice or seek consent where required by applicable law.
The current version will be made available through our designated public privacy-policy page and, where appropriate, within the relevant game.
14. Contact Arcai Studio
For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:
Arcai Studio
Email: u14.contact@gmail.com
Please include the name of the game relevant to your request.
15. Additional Information for Users in India
If you are located in India, your personal information may be subject to applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and applicable rules or requirements to the extent in force and applicable.
You may contact us using the email address above to raise a privacy concern or submit a request relating to your personal information. We will handle requests in accordance with applicable legal requirements.
16. Scope of This Policy
This is Arcai Studio's master privacy policy for its portfolio of games and related Services. A particular game may provide additional privacy notices or disclosures where its features, permissions, audience, data processing, or applicable laws require them.
If a game-specific notice conflicts with this master policy concerning a particular feature, the game-specific notice will govern that feature to the extent of the difference, subject to applicable law.