Privacy Policy

Effective Date: March 22, 2025

At AquaTeam Inc., your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our drainage cleaning services across Toronto and the Greater Toronto Area (GTA).

By accessing our website or using our services, you agree to the practices described in this policy.

1. Who We Are

AquaTeam Inc. is a drainage cleaning service provider based in Etobicoke, Ontario. We specialize in catch basin cleaning, kitchen stack flushing, garage power washing, and other drain-related services across residential and commercial properties.

2. Information We Collect

We collect personal and non-personal information to serve you better. The information we may collect includes:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Property address (for service appointments)
  
  

• IP address and browser type (for analytics)
  
  

• Feedback or reviews you leave
  
  

We collect this information when you:

• Fill out a contact form
  
  

• Book a service
  
  

• Subscribe to updates
  
  

• Leave a review or inquiry
  
  

3. How We Use Your Information

We use your information to:

• Schedule and deliver services
  
  

• Communicate with you about bookings or updates
  
  

• Improve our website and services
  
  

• Respond to inquiries or feedback
  
  

• Send promotional offers (only if you’ve opted in)
  
  

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies (like Google Analytics) to help us understand user behaviour and improve your browsing experience. Cookies do not give us access to your computer or any personal data unless you choose to share it with us.

You can control or disable cookies through your browser settings.

5. Data Security

We take data protection seriously. We use secure servers, encrypted connections (SSL), and access controls to protect your data from unauthorized access, alteration, or disclosure.

However, please note that no method of online transmission or storage is 100% secure. While we do our best, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services (e.g., social media, reviews, or map integrations). We are not responsible for the privacy practices of those sites. Please review their privacy policies if you visit them.

7. Your Rights

As a Canadian resident, you have the right to:

• Access the personal information we hold about you
  
  

• Request corrections to inaccurate data
  
  

• Withdraw consent at any time
  
  

• Request deletion of your data (subject to legal requirements)
  
  

To exercise your rights, contact us at:

📧 Email: info@aquateam.ca
📞 Phone: 647-831-3538

8. Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.

10. Contact Us

Questions or concerns about your privacy?

AquaTeam Inc.
Etobicoke, Ontario
📞 647-831-3538
📧 info@aquateam.ca