PRIVACY POLICY

Effective Date: September 25, 2026

App Name: Appzeto Super
Developer/Company: Appzeto
Privacy Contact: appzetoapp@gmail.com

This Privacy Policy explains how Appzeto ("we", "us", "our") collects, uses, stores, shares, and protects information when you use Appzeto Super and related applications or services operated by Appzeto, including applications used by customers/users, delivery partners, restaurants, stores, and service partners.

By using our applications or services, you acknowledge that you have read and understood this Privacy Policy.

1. APPLICATIONS COVERED BY THIS POLICY

This Privacy Policy may apply to:

Different applications may collect different information depending on the features available to that particular user or partner.

2. INFORMATION WE COLLECT

The information we collect depends on how you use our services.

A. Account and Personal Information

We may collect:

• Name
• Mobile phone number
• Email address
• Profile photograph, if provided
• Account credentials or authentication information
• Address and delivery addresses
• City, state, and postal/ZIP code
• Information provided while creating or updating an account

B. Location Information

Depending on the feature you use, we may collect location information such as:

• Approximate or precise device location
• Current location
• Delivery location
• Pickup and drop-off locations
• Location information associated with navigation
• Location information required for delivery tracking

Location may be used for map navigation, finding nearby restaurants/stores/pharmacies, delivery services, order fulfilment, route guidance, and tracking an active delivery or service.

We request location permissions through the device's permission system. You may control location permissions through your device settings.

If a feature requires location while an active delivery or service is in progress, location may continue to be processed according to the permissions and functionality provided by the application.

C. Order and Transaction Information

When you place or fulfil an order, we may process:

• Products or food items ordered
• Restaurant/store information
• Order amount
• Order status
• Delivery address
• Order history
• Delivery information
• Cancellation and refund information
• Transaction-related identifiers

Payment information may be processed by our payment service providers. We do not intend to store complete card numbers, CVV numbers, or other sensitive payment credentials on our own systems unless explicitly stated at the time of collection.

D. Delivery Partner Information

For delivery partners, we may collect information required to create and operate a delivery-partner account, such as:

• Name
• Mobile number
• Email address
• Profile information
• Delivery location
• Vehicle-related information, where applicable
• Documents or verification information submitted for onboarding
• Order acceptance and delivery activity
• Delivery status
• Ratings or feedback
• Device and application information

Location information may be used during active delivery activities to support order assignment, navigation, delivery tracking, and customer-facing delivery status.

E. Restaurant and Store Partner Information

For restaurants, pharmacies, stores, and other participating partners, we may collect:

• Business/store name
• Owner or authorised person's name
• Contact information
• Business address
• Store location
• Menu/product information
• Product pricing and availability
• Order information
• Business verification information
• Bank/payment settlement information where required
• Documents submitted for verification
• Application and device information

This information is used to operate partner accounts, manage products or menus, process orders, facilitate settlements, and provide customer services.

F. Device and Technical Information

We may automatically receive certain technical information when you use our applications, including:

• Device model
• Operating system and version
• App version
• IP address
• Device identifiers or app-related identifiers where permitted
• Crash information
• Performance information
• Network information
• Log information
• Notification tokens

This information may be used for security, troubleshooting, application performance, notifications, and improving the reliability of our services.

3. HOW WE USE INFORMATION

We may use collected information to:

• Create and manage accounts
• Authenticate users and partners
• Provide map and navigation functionality
• Show relevant restaurants, stores, pharmacies, and services
• Process food and product orders
• Process and manage deliveries
• Assign and manage delivery requests
• Provide delivery tracking
• Show order status
• Communicate with customers, restaurants, stores, and delivery partners
• Send order and service notifications
• Process payments and settlements through authorised payment providers
• Provide customer support
• Prevent fraud, abuse, and unauthorised activity
• Maintain application security
• Diagnose crashes and technical problems
• Improve application functionality and performance
• Comply with applicable legal requirements
• Resolve disputes
• Maintain business and service records

We do not use personal information for purposes unrelated to the services described in this Privacy Policy unless permitted by applicable law or with appropriate notice and consent where required.

4. MAPS AND NAVIGATION

Appzeto Super may use map and location technologies to provide navigation, route information, location search, nearby services, pickup/drop-off functionality, and delivery-related features.

Location information may be transmitted to our servers or relevant service providers when necessary to provide these functions.

You can disable location permissions through your device settings. Some map, navigation, delivery, or nearby-service features may not function correctly without location access.

5. DELIVERY LOCATION TRACKING

For delivery functionality, location information may be used to support:

• Delivery partner navigation
• Order assignment
• Customer delivery tracking
• Pickup and drop-off verification
• Delivery status updates
• Route and operational management

Where background location access is required for an active delivery feature, the application will request the applicable Android permission and provide an appropriate explanation of why location access is required.

Location collection will not be used solely for advertising purposes.

6. NOTIFICATIONS

We may use push-notification services to send:

• Order confirmations
• Order status updates
• Delivery updates
• Account notifications
• Security notifications
• Service-related information

You can control notification permissions through your device settings.

7. HOW INFORMATION IS SHARED

We may share information when necessary to provide the services.

Customers and Delivery Partners

Certain information may be shared between customers and delivery partners when necessary for delivery, such as:

• Name or profile information
• Pickup and delivery information
• Order information
• Relevant contact information
• Delivery status
• Relevant location information

Customers and Restaurants/Stores

Information necessary to fulfil an order may be shared with the relevant restaurant, pharmacy, store, or other participating partner.

Service Providers

We may use third-party service providers for services such as:

• Cloud hosting
• Maps and navigation
• Push notifications
• Authentication
• Payment processing
• Crash reporting
• Analytics
• Customer support
• Application infrastructure

These providers may process information on our behalf to provide the requested services.

Legal Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to lawful government requests
• Protect our rights
• Investigate fraud or abuse
• Protect users or the public
• Enforce our terms and policies
• Resolve legal disputes

We do not sell personal and sensitive user data.

8. THIRD-PARTY SERVICES AND SDKs

Our applications may use third-party technologies and SDKs necessary for functionality, security, analytics, maps, authentication, notifications, payments, and other services.

Examples may include services such as Google services, Firebase, mapping providers, payment providers, hosting providers, and crash-reporting services.

The information processed by these services depends on the SDKs and configuration used in the particular application.

We recommend reviewing the privacy policies of relevant third-party providers when using their services.

9. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

Where appropriate, information transmitted between the application and our servers is protected using HTTPS/TLS or other appropriate security measures.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

10. DATA RETENTION

We retain information only for as long as reasonably necessary to:

• Provide our services
• Maintain account and order records
• Meet legal or regulatory obligations
• Resolve disputes
• Prevent fraud and abuse
• Enforce agreements
• Maintain legitimate business records

The retention period may differ depending on the type of information and the reason it was collected.

11. ACCOUNT DELETION

Users and partners may request deletion of their Appzeto account and associated personal information.

Account deletion can be requested through the account settings/deletion functionality provided in the application or by contacting:

appzetoapp@gmail.com

When a valid deletion request is received, we will process the request in accordance with applicable law and our legitimate operational and legal requirements.

Certain information may need to be retained for a limited period where required by law, for fraud prevention, dispute resolution, accounting, payment records, or other legitimate legal purposes.

Deleting an account may permanently remove access to account information, order history, saved addresses, partner information, and other associated features.

12. CHILDREN'S PRIVACY

Our services are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If a parent or legal guardian believes that a child has provided personal information to us without appropriate consent, they may contact us at:

appzetoapp@gmail.com

We will take reasonable steps to review and address the request.

13. USER CHOICES AND PERMISSIONS

Depending on your device and application version, you may control permissions such as:

• Location
• Camera
• Notifications
• Photos/media
• Phone or other device permissions where required

You may change permissions through your device settings.

Disabling certain permissions may prevent specific features from functioning.

14. PRIVACY OF PAYMENT INFORMATION

Payments may be handled by authorised third-party payment processors.

Where payment services are provided by a third party, payment information may be subject to that provider's privacy policy and terms.

Appzeto does not intentionally collect or store complete payment-card credentials unless explicitly disclosed for a particular payment feature.

15. INTERNATIONAL DATA PROCESSING

Depending on the infrastructure and third-party service providers used by Appzeto, information may be processed or stored in locations outside your state, country, or region.

Where required by applicable law, we will take appropriate measures for such processing.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our applications, services, technology, legal requirements, or data practices.

When changes are made, we will update the "Effective Date" at the beginning of this Privacy Policy.

We encourage users to review this Privacy Policy periodically.

17. CONTACT US

If you have questions, concerns, requests, or complaints regarding privacy or personal information, please contact us:

Appzeto

Email: appzetoapp@gmail.com

For account deletion or privacy-related requests, please include sufficient information for us to identify the relevant account and process the request.

18. ACCEPTANCE

By using Appzeto Super or another Appzeto application, you acknowledge that you have read and understood this Privacy Policy and that your information may be processed as described above, subject to applicable law.

Appzeto
Appzeto Super
Privacy Contact: appzetoapp@gmail.com