Ledger.com/start is the starting point for setting up and managing a compatible Ledger hardware wallet. A hardware wallet is designed to keep private keys protected while allowing users to interact with supported cryptocurrencies and blockchain applications. Using the correct setup process is important because cryptocurrency transactions are generally irreversible.
Before beginning, make sure your Ledger device is genuine, your computer or mobile device is secure, and you are using Ledger’s official resources.
Ledger.com/start provides guidance for getting a Ledger hardware wallet ready for use. Depending on your device and current Ledger software, the setup process may include connecting the hardware wallet, installing or opening the appropriate Ledger application, initializing the device, and completing security checks.
Always follow the instructions displayed by your Ledger device and official Ledger software. Avoid setup instructions received through unsolicited messages, advertisements, or unfamiliar websites.
Connect your compatible Ledger hardware wallet using the appropriate connection method. Follow the on-screen instructions and verify that the device behaves as expected.
Use Ledger’s official software and current setup instructions to manage your device. Software availability and supported features can change, so use the current official instructions rather than relying on old tutorials.
During initial setup, your device may guide you through creating a new wallet or restoring an existing wallet. If a recovery phrase is generated, write it down carefully using the recommended offline method.
Never share your recovery phrase with anyone. Ledger support will not need your recovery phrase to troubleshoot an account or device.
One of the key security practices with a hardware wallet is checking transaction information directly on the physical device before approving it. Carefully review important details such as the recipient address and amount.
Protecting your recovery information is essential. Keep your recovery phrase offline and in a secure location. Do not photograph it, store it in cloud storage, email it to yourself, or type it into a website.
Be cautious of websites pretending to be Ledger support. Phishing sites can imitate legitimate wallet pages and may attempt to obtain sensitive information.
Additional precautions include:
Use only official Ledger software and resources.
Keep your device PIN private.
Never disclose your recovery phrase.
Verify important transaction details on the hardware device.
Keep your computer and browser updated.
Ignore unsolicited messages requesting wallet credentials.
Download wallet software only from trusted official sources.
If your device is not detected, first check the cable or connection and restart the relevant software. Confirm that you are using a supported operating system and current software version. If an update or security warning appears, follow the instructions provided by the official Ledger software.
Never follow troubleshooting advice that asks you to reveal your recovery phrase or private credentials.
The appropriate setup process depends on your Ledger model, software version, and current platform. Use the official Ledger instructions applicable to your device.
No. Your recovery phrase should remain private and offline. Do not enter it into websites, forms, chat messages, or unsolicited support tools.
Do not click unfamiliar links or provide sensitive information. Navigate to Ledger’s official website independently and use its current support resources.
A secure Ledger setup begins with using the correct official resources and protecting your recovery information from the beginning. Visit the official Ledger website, follow the current setup instructions for your device, and verify important actions directly on your hardware wallet.
Official-access reminder: Always independently navigate to Ledger’s official website rather than relying on links from unsolicited emails, messages, or search advertisements.