With Apple TVs, you will not only enjoy videos in 4K HDR but also with Dolby Atmos sound. You will see crisper images and realistic colors in more detail.

With functions like AirPlay, you can share your videos from the Photos app on your iPhone or iPad to your Apple TV in their full resolution. But in a few situations, Apple TV fails to work, forcing you to find a fix in order to resume using it.

You may experience several Apple TV issues during normal use. For instance, an Apple TV can fail to answer to the remote or it can switch on but won’t show pictures.

How to troubleshoot Apple TV

Table of Contents

How to troubleshoot Apple TV

1. TV not responding to remote control

2. How to reboot Apple TV

3. A situation when the TV turns on but doesn’t show pictures

4. Fix no signal on Apple TV

5. Reset Apple TV

6. TV won’t connect to Wi-Fi

7. 4K TV keeps buffering

Run a speed test

1. TV not responding to remote control

Issues with your Apple TV remote can be solved with the help of several methods given below:-

In case, you are using a Siri Remote or Apple TV Remote, charge it for 30 minutes through Lightning to USB cable and a USB wall charger. If you are using an Apple Remote, change the batteries.

Keep in mind to use the remote within the range of your device.

remove anything that is creating a barrier between the remote and your TV.

Unplug the TV from the wall power socket. After that, wait for at least ten seconds before plugging it back in.

Check to determine if you have turned Accessibility features ON. visit Settings > General > Accessibility.

2. How to reboot Apple TV

To reboot your Apple TV follow the given process:-

Press and hold the Menu and Home buttons on the Siri remote. The Apple TV status light will blink speedily.

After that, unplug your Apple TV from the power outlet.

After that, wait for about ten seconds, then reconnect it.

Then, open Settings on Apple TV, visit System and select Restart.

3. A situation when the TV turns on but doesn’t show pictures

The primary step to solve this issue is to ensure that the status light is OFF. follow the following process:

Initially, press Menu on your remote.

Unplug the power cable and wait for about 30 seconds then, plug back in the power cable.

Prefer using another outlet when plugging back in the socket. The status light should be ON.

In case, the status light is ON, but you do not see any video, then follow the below-given steps:-

Unplug the HDMI cable from both sides. Then, plug them back in carefully.

Switch off the TV and unplug the power cable and plug back in the power socket and switch the TV ON.

4. Fix no signal on Apple TV

You can fix no signal problem on your Apple TV in various ways:

Plug out and reconnect both sides of the HDMI cable.

Alternatively, press and hold Menu and Volume Down or Up (depending on your model) buttons for five seconds.

Your Apple TV will cycle through different video modes.

Hold each button for 20 seconds.

When you get a picture, choose OK to stop the cycle.

5. TV won’t connect to Wi-Fi

You can troubleshoot Apple TV streaming problems in several ways:

Make sure you have connected your internet router to the modem and powered the devices.

In case, you are using Wi-Fi, make sure you have entered the right password or chosen a compatible Wi-Fi network.

If you are using a Wi-Fi network that needs an additional or secondary login, the device will not connect to the network. Change the network or remove the additional security.