Apple requires the end-user has to launch the Go at least once, or the Ivanti Neurons for MDM Location feature will not function properly. This is to ensure that the end-user is aware that their location is being tracked.
Of course, we tried coaching him on this, but he couldn't seem to resist when there was no one there to remind him. We were also having challenges with him sneaking in extra screen time beyond his earned daily allocation and we were running out of practical incentives and threats.
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I'm not sure how much it will help as I used Meraki as my MDM server, but I found that, at least using Meraki, it was better/easier to not assign the MDM profile with configurator, but do it through the Meraki interface instead. For whatever reason, when I added it from configurator, I either had the configuration lock up on the phone or had issues when trying to manipulate the device through MDM. That being said, it did in fact add the profile correctly when I used configurator. I could see it in my settings, but the MDM application wouldn't properly recognize it. Like I said, not sure how much it will help, but maybe my experience will give you some ideas. Good luck! 17dc91bb1f