Privacy Policy

Privacy Policy

Effective Date: 05th August 2024

Introduction

The Haunting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you use our application on Oculus devices ("the App"), including when you make in-app purchases. By using the App, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

1.1. Personal Information

• Account Information: When you create an account or profile within the App, we may collect personal information such as your name, email address, and other contact details.

• Payment Information: When you make an in-app purchase, we do not collect your payment information directly. Instead, payments are processed through the Oculus platform, and we receive confirmation of your payment from Oculus.

1.2. Usage Data

We automatically collect certain information about how you interact with the App, including:

• Device Information: Such as your device’s hardware model, operating system version, unique device identifiers, and IP address.

• App Usage Information: Including the actions you take within the App, such as gameplay data, purchase history, and content usage.

1.3. Location Data

If you allow the App to access your location, we may collect and use location data to enhance your experience. You can enable or disable location services through your device settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Operate the App: Including providing, maintaining, and improving the App’s functionality.

• To Process Transactions: To facilitate your in-app purchases and manage related transactions.

• To Personalize Your Experience: To tailor the content and offerings to your preferences and usage patterns.

• To Communicate With You: Including sending you updates, technical notices, and support messages.

• To Improve the App: To analyze usage trends and user interactions to improve the App and develop new features.

• To Comply With Legal Obligations: To fulfill our legal obligations and respond to lawful requests from public authorities.

3. Sharing Your Information

We do not sell or share your personal information with third parties except as described below:

• Oculus/Facebook: We may share your information with Oculus/Facebook as part of the platform's integrated services, including for processing in-app purchases.

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, analytics, and customer support.

• Legal Requirements: We may disclose your information if required by law or in response to a legal request (e.g., court orders, subpoenas).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. In-App Purchases

• Payment Processing: All in-app purchases are processed through the Oculus Store, which is operated by Facebook Technologies, LLC. We do not collect or store your payment information. Please refer to the Oculus privacy policy for details on how your payment information is handled.

• Transaction Data: We may receive limited information from Oculus/Facebook related to your transactions, such as the items purchased and the date of the transaction.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

7. Your Rights and Choices

• Access and Update: You can access and update your account information within the App.

• Opt-Out: You may opt out of certain data collection practices by adjusting your device settings or by contacting us.

• Delete Your Data: You may request the deletion of your data by contacting us at support@applabsuk.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. Your continued use of the App after such changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Applabs OdT+AdT LTD.
11 Highview, Mulgrave Way, Knaphill, Woking, Surrey, GU21 2BX
support@applabsuk.com