Privacy Policy

Last Update 21-May-2025

This privacy policy applies to the Lock Apps - App Lock, Password, fingerprint app (hereby referred to as "Application") for mobile devices that was created by App Arena Studio (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

1. Information We Collect and Use

We may collect and process the following types of data:

a) Crash Logs

We collect crash logs to diagnose errors, improve performance, and enhance user experience.

These logs may include data such as device state at the time of the crash, operating system version, device model, and other technical diagnostics.

b) Diagnostics Data

We collect diagnostic information related to the performance and stability of the app.

This may include memory usage, response times, error reports, battery usage, loading speed, latency, frame rate, and other technical data.

c) Device Information

Device model, manufacturer, operating system version

IP address and device identifiers (for troubleshooting and analytics)

d) Usage Data

Pages/screens visited, time spent in the app, and interaction patterns.

This information is collected to analyze trends and improve app functionality.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information. The information that the Service Provider requests will be retained by them and used as described in this privacy policy.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our application.

2. No Collection of Personal Information

We do not collect personally identifiable information such as:

Your name

Email address

Phone number

Precise location

However, under certain privacy laws, some technical or usage data (like IP address or device ID) may be classified as personal information. We only collect this data for functionality, diagnostics, and analytics, and we do not link it to your identity.

3. How We Use This Information

The collected data is used to:

Monitor and improve app performance and stability

Troubleshoot technical issues

Analyze usage patterns to enhance user experience

Ensure compatibility across different devices and OS versions

4. Data Sharing and Retention

We do not sell or share your personal data with third parties for advertising or marketing.

Data may be shared with third-party service providers (such as analytics or crash reporting tools) strictly for diagnostics and performance optimization.

If you have any questions or concerns about this Privacy Policy, please contact us at support@apparenastudio.com.

Clarification on Data Collection Practices

Your app shares limited data such as app activity and device identifiers to improve user experience, security, and analytics. This data is not sold and is shared only with trusted third-party service providers for app optimization, security, and advertising purposes. Any data sharing is compliant with applicable laws such as GDPR and CCPA, and users can opt out of certain types of data sharing, like targeted advertising.

To resolve this conflict, your privacy policy should explicitly mention the collection and sharing of App Activity and Device IDs, ensuring that the information aligns with what is disclosed on the Play Store. Additionally, you should clarify how users can manage their data preferences, including opting out of data sharing for marketing or analytics purposes.

Third-Party Access:

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

Link to the privacy policy of third-party service providers used by the app

Google Play Services

AdMob

Firebase Analytics

Firebase Crashlytics

The Service Provider may disclose user-provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena or similar legal process;

when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

with their trusted service providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights:

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Right to Opt-Out of Data Sale and Targeted Advertising

We are committed to protecting your privacy and ensuring transparency about how we handle your personal data. Under applicable data protection laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other privacy regulations, you have the right to opt-out of the sale or sharing of your personal information for targeted advertising.

Right to Opt-Out of Data Sale

We do not sell your data unless we have obtained explicit consent from you to do so. You have the right to opt-out of the sale of your personal data at any time.

To exercise this right, you may:

Adjust your device settings to limit data sharing.

Contact us directly at support@apparenastudio.com.

How to Opt-Out of Targeted Advertising

Although we do not sell your personal data, we may share certain information for the purposes of personalized advertising and targeted ads. You can opt-out of this data sharing at any time by managing your advertising preferences through the following options:

On iOS Devices

Go to Settings > Privacy > Advertising

Enable Limit Ad Tracking or Disable Personalized Ads.

On Android Devices

Go to Settings > Google > Ads

Toggle Opt-out of Ads Personalization.

These settings will limit the sharing of your data for targeted advertising purposes. However, please note that opting-out may not stop ads from being shown to you; it will simply make those ads less relevant to your interests.

 Right to Know About Data Sharing

You have the right to know if your personal data is being shared with third-party service providers or other entities. We share data only with third-party service providers that assist us in providing services, such as analytics or advertising. You can request more detailed information by contacting us at support@apparenastudio.com.

California Privacy Rights (CCPA):

If you are a California resident, you are entitled to request details regarding the sharing of your data for direct marketing purposes. We do not disclose your personal information to third parties for their direct marketing unless you opt-in.

LGPD Rights for Users in Brazil

If you are located in Brazil, the Lei Geral de Proteção de Dados (LGPD) provides you with the following rights:

Right to Confirmation: You have the right to confirm whether we process your personal data.

Right of Access: You can request access to the personal data we hold about you.

Right to Correction: You can request the correction of inaccurate, outdated, or incomplete personal data.

Right to Anonymization, Blocking, or Deletion: You can request anonymization, blocking, or deletion of unnecessary or excessive personal data.

Right to Data Portability: You can request the transfer of your personal data to another service provider.

Right to Withdraw Consent: If your data is processed based on consent, you have the right to withdraw that consent at any time.

Right to Complain: You have the right to lodge a complaint with the National Data Protection Authority (ANPD).

To exercise these rights, please contact us via the contact details provided below.

GDPR Rights for Users in the EU

If you are located in the European Union, the General Data Protection Regulation (GDPR) grants you the following rights:

Right of Access: You have the right to know what personal data we hold about you and how it is being processed.

Right to Rectification: You can request corrections to any incorrect or incomplete personal data.

Right to Erasure: You can request the deletion of your personal data where there is no longer a legitimate reason for us to continue processing it.

Right to Restrict Processing: You can request that we temporarily stop processing your personal data.

Right to Data Portability: You can request to receive your personal data in a structured, commonly used format.

Right to Object: You can object to the processing of your personal data for direct marketing purposes.

Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority within the EU.

To exercise these rights, you can contact our DPO via email developer@apparenastudio.com.

Legal Basis for Processing

We rely on several legal bases for processing your personal data, depending on the circumstances and the applicable data protection laws. These include:

Consent: We process personal data where you have provided explicit consent, such as agreeing to personalized ads or location-based services. You can withdraw your consent at any time by adjusting your settings or contacting us.

Contractual Necessity: Some data is processed to fulfill our contractual obligations to provide services through our apps, such as ensuring app functionality and performance.

Legitimate Interests: We process your data based on our legitimate interests to improve the app experience, ensure security, detect fraud, and enhance services, provided these interests are not overridden by your data protection rights.

Legal Obligation: In certain cases, we process your data to comply with legal and regulatory obligations.

Right to Lodge a Complaint

If you believe that we have processed your personal data in a manner that is not in compliance with applicable data protection laws, you have the right to lodge a complaint with a supervisory authority. This may include, but is not limited to, your local data protection authority or a relevant authority where you reside. You can also contact us directly at support@apparenastudio.com, and we will address any concerns regarding the use of your personal data.

Right to Know About Data Sales

We understand the importance of transparency when it comes to your personal information. Under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and similar regulations, users have the right to know if their personal data is being sold. However, we do not sell any personal data. Your personal information is never shared with third parties for profit or sold for any commercial purposes. We only collect, store, and process data for the purposes outlined in this privacy policy, such as providing services, improving our offerings, and ensuring the security of our systems.

Virginia Privacy Rights (VCDPA)

For users in Virginia, you have similar rights under the Virginia Consumer Data Protection Act. This includes the right to access, delete, and correct your data, as well as the right to opt out of the sale or sharing of your personal data.

Data Protection Officer (DPO)

App Arena Studio also serves as the Data Protection Officer (DPO). As the DPO, App Arena Studio is responsible for ensuring that our data collection and usage practices comply with privacy laws and for the protection of your personal data. For any concerns regarding data privacy or to exercise your data protection rights, you may contact the DPO at: developer@apparenastudio.com.

In-app purchases

Our application may offer you in-app purchases which can be done from real money but this transaction is done against virtual in-game items. We as a company have a right to manage, control, and regulated these virtual items at any time.

Data Retention Policy:

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at developer@apparenastudio.com and they will respond in a reasonable time.

Children:

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13. The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discovers that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (support@apparenastudio.com) so that they will be able to take the necessary actions.

Collection of Installed Apps Data

As part of our services, we may collect information about the applications installed on your device. This data is collected for the following purposes:

Improving User Experience: Understanding the types of apps you use helps us to enhance and personalize our services.

Security and Fraud Prevention: This information helps us detect suspicious activity and protect the security of your account.

Service Analytics: Analyzing installed apps helps us improve the performance and relevance of our services.

The "Installed Apps" data we collect may include the names and versions of the apps on your device, but we do not access or collect any personal data from these apps. This information is used solely for the purposes outlined above and is not shared or sold to third parties.

Collection of Device ID Information

As part of our services, we may collect unique identifiers related to your device, such as your Device ID or Advertising ID. This information is used for the following purposes:

Improving Service Performance: The Device ID helps us optimize our services for your specific device and enhance the user experience.

Security and Fraud Detection: We use Device IDs to monitor and prevent fraudulent activity and maintain the security of your account.

Analytics and Personalization: Device IDs help us gather analytics to better understand how our services are used and to provide personalized recommendations and content.

The Device ID we collect is used solely for these purposes and is not sold or shared with third parties for commercial gain. We ensure that this data is stored securely and is used only in accordance with this privacy policy.

Security:

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Privacy Policy Update Notification

This privacy policy was last reviewed and updated on 21-May-2025. We are committed to ensuring our practices comply with current privacy laws, and we will continue to review our policy regularly.

Keeping Our Privacy Policy Up-to-Date

We are committed to protecting your privacy and maintaining transparency about how your personal information is handled. To ensure our privacy policy remains current and compliant with applicable laws and regulations, we review and update it periodically.

Last, Modify  21-May-2025

We may make changes to this privacy policy to reflect updates in our services, legal obligations, or data collection practices. Any changes will be posted here, and where required by law, we will notify you of significant updates. We encourage you to review this privacy policy regularly to stay informed about how we are protecting your data.

If you have any questions or concerns regarding the privacy policy, please contact us at support@apparenastudio.com

Your Consent By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this document indicates when it was last revised.

Controller Information

The data controller responsible for your personal data is: App Arena Studio

Email: developer@apparenastudio.com

Address: House No 606C, Bahria Town, Islamabad, Punjab, Pakistan

Contact Us:

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at support@apparenastudio.com

Contact Person: Saqib Jamil

Email: support@apparenastudio.com

Address: House No 606C, Bahria Town, Islamabad, Punjab, Pakistan

Play Store Link:

https://play.google.com/store/apps/details?id=com.applocker.lockapps.password.fingerprint.lock