PRIVACY POLICY – APNA MARKET

Effective Date: October 16, 2026
Last Updated: October 16, 2026

1. Introduction

Welcome to Apna Market ("we," "our," "us," or the "Platform"). Apna Market is an online shopping and marketplace platform accessible through our website at https://apnamarkket.in/user and associated mobile applications.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access or use our website, mobile application, and related services.

Our platform enables users to explore products, discover shopping offers, interact with sellers, and use available marketplace features. Depending on the features you use, you may also be able to create an account, publish product listings, manage listings, or contact other users.

By accessing or using Apna Market, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain it before processing your personal information.

2. Information We Collect

We may collect the following categories of information, depending on the features you use and the permissions you grant.

A. Personal Information

When you register, create a profile, or contact us, we may collect:

• Name or username.

• Email address.

• Mobile number, if provided.

• Profile information.

• Account login and authentication information.

• Other information you voluntarily provide.

If you sign in using a third-party service, such as Google, we may receive the information permitted by that service and your account settings.

B. Location Information

Depending on the features you use, we may collect approximate or precise location information when you grant permission.

Location information may be used to:

• Display nearby shops, products, or offers.

• Show location-relevant marketplace listings.

• Help users discover products in selected cities or areas.

• Support location-based features of the platform.

You can manage location permissions through your device settings. If you deny location access, some location-based features may not function as intended.

We will not use background location tracking unless it is necessary for an available feature, appropriately disclosed, and permitted by applicable law and platform requirements.

C. Product Listings and Uploaded Content

If you create or manage product listings, we may collect and process:

• Product names and descriptions.

• Product photographs and other uploaded media.

• Product prices and availability.

• Shop or seller information.

• Listing categories and related details.

• Messages, enquiries, or other communications submitted through available features.

Please avoid including sensitive personal information in public product listings or descriptions.

D. Device and Technical Information

When you use our website or application, certain technical information may be collected automatically, depending on our actual implementation and the services we use:

• Device type and operating system.

• Browser type and version.

• IP address.

• Application version.

• Diagnostic, crash, and performance information.

• Usage logs and interactions with platform features.

This information helps us maintain the platform, diagnose errors, prevent abuse, and improve performance.

E. Transaction and Payment Information

If Apna Market provides ordering, payment, or transaction functionality, we may process information needed to support those services, such as order details, transaction references, billing information, and delivery details where applicable.

Payments may be handled by third-party payment providers. We do not intend to collect or store complete payment-card credentials unless this is expressly required by our service design and handled in accordance with applicable security requirements.

F. Customer Support Information

If you contact us by email or through an available support feature, we may collect your email address, contact details, message contents, attachments, and other information necessary to respond to your request.

3. How We Use Your Information

We may use personal information for the following purposes:

1. To create, authenticate, and manage user accounts.

2. To provide shopping and marketplace services.

3. To display products, listings, offers, and relevant categories.

4. To help users discover nearby products or shops where location features are available.

5. To enable sellers to publish and manage product listings.

6. To facilitate communications and enquiries between users and sellers through available features.

7. To process and manage orders or payments, if supported.

8. To provide customer support and respond to complaints.

9. To detect suspicious activities, fraud, spam, and misuse.

10. To maintain platform security and prevent unauthorized access.

11. To diagnose technical issues and improve application performance.

12. To comply with applicable legal obligations and respond to lawful requests.

13. To communicate important account, service, security, or policy updates.

14. To send promotional communications where permitted by law and subject to applicable consent and opt-out requirements.

We will use personal information only for purposes that are lawful, relevant, and consistent with this Privacy Policy.

4. How We Share Information

We do not sell personal information to third parties for their own independent marketing purposes.

We may disclose information in the following circumstances, where applicable:

A. Other Users and Sellers

Information that you choose to make public, such as a seller profile, shop details, or product listing, may be visible to other platform users.

If you contact a seller or use a marketplace feature that requires communication between users, relevant information may be shared to support that interaction.

B. Service Providers

We may share limited information with service providers that help us operate the platform, such as:

• Website hosting and cloud infrastructure providers.

• Authentication and account-management providers.

• Database and storage providers.

• Payment processors, if applicable.

• Customer support providers.

• Security, analytics, and diagnostic service providers.

• Notification and communication providers.

These providers should process information only as necessary for their authorized services and subject to appropriate contractual or legal safeguards.

C. Legal Requirements

We may disclose information when reasonably necessary to comply with applicable law, a valid legal process, or a lawful request from an authorized government authority.

D. Safety and Protection

We may use or disclose relevant information to investigate suspected fraud, security incidents, violations of our terms, or activities that may harm users, our platform, or others.

E. Business Transfers

If our business undergoes a merger, acquisition, restructuring, or transfer of assets, relevant information may be transferred subject to applicable law and appropriate safeguards.

5. Cookies and Similar Technologies

Our website may use cookies, local storage, or similar technologies where required for functionality, security, preferences, or analytics.

These technologies may help us:

• Maintain website sessions.

• Remember user preferences.

• Improve website performance.

• Understand website usage, if analytics tools are enabled.

• Protect against suspicious activity.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Any advertising or analytics technologies used by the platform should be disclosed in accordance with their actual implementation and applicable consent requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain accounts and listings, resolve disputes, enforce our agreements, protect the platform, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal and operational requirements.

Information contained in backups may remain for a limited period before being overwritten or deleted under our retention procedures.

7. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Depending on our implementation, these measures may include access controls, secure connections, authentication safeguards, system monitoring, and restricted access to stored information.

However, no website, application, or electronic transmission can be guaranteed to be completely secure. Users should protect their login credentials and promptly report suspected unauthorized access.

8. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to personal information associated with your account.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Manage device permissions, including location access.

• Opt out of optional promotional communications.

• Raise concerns or submit complaints about the handling of your information.

To exercise these rights, contact us using the email address provided in this policy. We may ask you to verify your identity before processing a request.

Some information may need to be retained where required by law or for legitimate security, dispute-resolution, or compliance purposes.

9. Account Deletion

If your account supports account deletion, you may use the deletion option available in the application or contact us at apnam4901@gmail.com to request deletion.

When processing an eligible deletion request, we will take appropriate steps to delete or de-identify associated personal information, subject to applicable legal requirements and permitted retention exceptions.

If you request account deletion, please include sufficient information for us to identify your account without sending passwords or other secret credentials.

Where required by applicable law or Google Play policy, we will provide an accessible account-deletion process and information about any data that must be retained.

10. Children's Privacy

Apna Market is not intended to knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information inappropriately, please contact us. We will review the request and take appropriate action in accordance with applicable law.

Where parental consent or age-related restrictions apply, we will follow the requirements applicable to our services.

11. Third-Party Websites and Services

Our platform may contain links to third-party websites, services, or payment providers. These services may have their own privacy policies and data-handling practices.

We do not control the privacy practices of independent third parties. Before providing information to them, you should review their applicable privacy policies and terms.

12. International Data Processing

Depending on the hosting infrastructure and service providers we use, your information may be processed or stored in locations outside your state or country.

Where applicable, we will take reasonable steps to ensure that such processing complies with relevant data-protection laws and applicable transfer requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or privacy practices.

Any revised policy will be published on our website with an updated "Last Updated" date. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage users to review this page periodically.

14. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Platform Name: Apna Market
Email: apnam4901@gmail.com
Website: https://apnamarkket.in/user

For privacy-related requests, please use the email address above and include "Privacy Request – Apna Market" in the subject line.

15. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations, including relevant data-protection and information-technology laws in India.

Nothing in this policy is intended to limit any rights that users may have under applicable law.

By using Apna Market, you acknowledge that you have had the opportunity to review this Privacy Policy.

End of Privacy Policy