FAQ

Why can`t I import my project .viz file?

• The Avee Music Player app supports all .viz template files created with 1.2.83 and later versions. Occasionally it is impossible to open .viz template files straight from the app. It is suggested to find them in Downloads folder, then click on .viz file and choose to open it with Avee Music Player app.

Why is my export project crashing or unable to export file?

• Be sure to use the latest Avee Music Player App version from Google Play Store

• Close other unnecessary background apps that consume phone memory and / or restart your device.

• Some devices are not compatible with all video codecs,use ‘omx.google.h264.encoder‘ codec, which is software based and is compatible with almost all phones.

• High-resolution exports are difficult for your device to manage. Change some export settings or select different resolution preset, such as ‘720@30 7.5Mbps256.0Kbps L’, which is optimized for older Android devices.

• Check to see whether there is enough free space on your device to export your files, so that the file size does not exceed 4GB.

• Be sure that supported audio file formats such as .mp3 or .wav are used.

• Select a simplified naming, with one or two words as an option, and no unnecessary symbols. Your files can always be renamed afterwards.

• There always could be a case that your file contains errors. If so, you should retranscode your audio file.

Why does it take so long for my file to export?

• Rendering is one of the most hardware demanding processes for any device. Video rendering is a real-time process, therefore it cannot be faster than the actual duration of the source file. The latest generation of devices has no issues achieving real-time export speed. However, depending on the length, complexity of the composition and export options, the process might take from minutes to hours to complete.

How to hide app logo?

• Click ‘Hide App Logo‘ box in the Video Export window. This option can be unlocked by watching a rewarded ad. Be sure to have an internet connection. Avee Music Player Premium version can be purchased and app logo can be deactivated under the settings by clicking ‘Always Hide App Logo’.

How to change the exported file size?

• Use a lower resolution Preset such as ‘720@30 7.5Mbps256.0Kbps L’, or use Avee Music Player Premium version where there is more control over the export options. In such a way the file size can be increased or decreased as the file size mostly depends on audio duration and export settings such as video bitrate, framerate etc.

What is the limit of video file size?

• Android system has limitations up to 4GB. Size can be decreased in export settings.

Why can't I modify or edit the .viz file on the app?

• Most of the time, the reason you cannot modify the template (.viz file) you just imported is that you're currently using the free version of the app (Avee Player Lite) which has limited access when it comes to editing templates. I would recommend switching to the Pro version to fix this issue.

• Users of the lite version should be able to modify the templates on the app including the imported ones. But the option to "add" layers and effects are only available for the premium users.