This Privacy Policy explains how we collect, use, store, and disclose your information when you use Antivirus TrashGo (hereinafter referred to as "the App" or "we"). Please read this policy carefully to understand how we process your personal information. By using the App, you agree to the terms of this Privacy Policy.
1. Information we collected
To provide you with efficient file management, virus scanning, and security protection services, we may collect the following types of information:
1.1 Information you voluntarily provide
When you contact us or use certain features, you may proactively provide us with information, such as feedback sent via email, problem reports, etc.
1.2 Equipment Information
While you are using this application, we may automatically collect certain device information, including:
●Device specifications such as device model, operating system version, and screen size;
●Device name, IP address, and time zone settings;
●Application usage information (such as error logs, crash data, etc., see item 1.5 for details on log data).
1.3 List of Installed Applications
When you use the virus scan feature , we collect information about the list of apps installed on your device, including:
●The name, package name, version number, and version name of the installed application;
●The application's MD5 hash and signature information;
●The application's installation path and related file information stored on the device.
This information will be uploaded to our third-party security service provider Trustlook cloud server (https://saas.trustlook.com/) for scanning, so as to promptly identify potential security risks and better protect your device and privacy.
1.4 Photo and Media File Information
When you use features such as photo management, similar photo search, and privacy erase, we scan your photos and media files locally, but we do not upload these file contents to our servers. All processing is done locally on your device.
1.5 Log Data
When the application encounters an error, we (through a third-party product) collect log data on your device. This log data may include:
●Device IP address, device name, operating system version;
●Application configuration information, usage time and date;
●Other statistical information.
This log data is used to diagnose problems and improve application stability.
2. Use of Information
The information we collect will be used for the following purposes:
●Provide, maintain, and improve the functionality of this application, such as junk file cleanup, large file management, and virus scanning;
●Detecting and preventing security threats, malware, and other potential risks;
●Analyze application performance, troubleshooting, and user behavior trends (after anonymization).
●Based on your device information, we will provide you with a more suitable interface and functions;
●To communicate with you and respond to your inquiries or requests.
Specifically, regarding the list of installed applications:
●We will upload it to the Trustlook cloud server, where the Trustlook SDK will perform application collection analysis, static and behavioral analysis, and generate an application risk report to help you identify applications that may pose security risks.
●This information is for security scanning purposes only and will not be used for any other commercial purposes.
3. Information sharing and disclosure
We highly value the confidentiality of your information. Without your explicit authorization, neither we nor the Trustlook SDK will sell, license, transfer, or disclose your personal information to any third party, except in the following circumstances:
●Legal Requirements : We may be required to disclose your information if required by law, legal process, litigation, or public authorities.
●Protecting Rights : Disclosing information as reasonably necessary to protect the rights, property, or safety of us, our users, or the public;
●Third-party service providers : We may use third-party services (such as Trustlook, Google Play Services, AdMob) to process information, and these service providers are subject to their respective privacy policies.
The links to the third-party services we use and their privacy policies are as follows:
●Google Play Services : https://policies.google.com/privacy
●AdMob : https://support.google.com/admob/answer/6128543
●Facebook : https://www.facebook.com/privacy/explanation
●AppsFlyer : https://www.appsflyer.com/privacy-policy/
●Trustlook：https://www.trustlook.com/policy/
The Trustlook SDK logs certain information (including a list of installed apps and device information) to provide security services, and its data processing practices are governed by the Trustlook Privacy Policy. We have entered into an agreement with Trustlook requiring it to process information only for the purposes described in this Privacy Policy and to take appropriate security measures.
4. Data security
We take the confidentiality and security of your information very seriously. We have implemented administrative, physical, and electronic measures to prevent unauthorized access, use, or disclosure. These measures include encryption, access controls, and security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
●Access and Correction : Access your personal information held by us through in-app features or by contacting us;
●Deletion : You can uninstall this application to stop information collection, or contact us to request the deletion of your information (where permitted by law);
●Withdraw consent : You can restrict information collection by turning off specific permissions (such as storage permissions), but this may affect the normal use of some functions.
6. Children's privacy
This application is not intended for children under the age of 13. We do not intentionally collect children's personal information. If you are a parent or guardian and discover that your child has provided us with information, please contact us and we will delete it as soon as possible.
7. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be published within the app, indicating the effective date. We recommend that you check this page periodically for the latest information.
8. Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us through the following methods:
📧 Email : nandar.hermawannn@gmail.com