Welcome to AntiqueScan support. We're here to help.
ABOUT AntiqueScan
AntiqueScan lets you scan and identify antique items using your phone's camera or photo library, and learn more about their possible origin and value.
CONTACT US
For any questions, bug reports, feedback, or help with your subscription, email us at:
Email: psl822015@gmail.com
We aim to respond within 1-2 business days.
FREQUENTLY ASKED QUESTIONS
Q: How do I scan an item?
A: Open the App, tap the scan button, then take a photo with your camera or choose an image from your photo library. The App will analyze the item and show results.
Q: Are the results accurate?
A: Results are generated automatically and are for informational purposes only. They are not a professional appraisal. Always consult a qualified expert before making decisions.
Q: How do I manage or cancel my subscription?
A: Subscriptions are managed through your device account.
- iPhone: Settings > [your name] > Subscriptions.
- Android: Google Play Store > Profile > Payments & subscriptions > Subscriptions.
Q: How do I restore my purchases?
A: Open the App settings and tap "Restore Purchases" using the same store account you bought with.
Q: Why does the App need camera and photo access?
A: Access is required only to capture or select the images you want to scan. You can manage permissions in your device settings.
Q: How do I delete my data?
A: Email us at the address above to request data deletion.
PRIVACY & TERMS
Please review our Privacy Policy and Terms of Use for more information.
Email: psl822015@gmail.com