Aniruddhas Npp Travels takes pride in being completely transparent with our members. Here is a comprehensive list of fees for certain scenarios after you have created your reservation.
Cancellation
Cancellation made more than 24hrs before booking start: ₹ 500
Cancellation made within 24hrs of booking start: ₹ 500 or 50 % of Booking Fee (whichever is greater)
Cancellation made after booking start: No Refund
(Cancellation refund will be done through the original payment method within 7- 10 working days)
Reschedule before start #
Modifications made more than 24hrs before booking start: ₹ 500
Modifications made within 24hrs of booking start: 50% of the hourly fee of the time period no longer being used or ₹500, whichever is greater (If your initial booking was 4pm-8pm and you reschedule to 6pm-10pm, you will incur a charge of 50% of the hourly fee of the 2 hours from 4pm-6pm that are no longer being used; or ₹500, whichever is greater)
Extension post start #
The extended period will be billed at 1.2X of the hourly fee
For Doorstep Bookings: Extension within 2 hours of Bookings End time will lead to cancellation of Doorstep Collection. No refunds applicable
Shortening post start
No charges or refunds applicable
Late Return
First 2 hours of delay would be charged at ₹600/hour,
Next 2 hours of delay would be charged at ₹800/hour, and
Subsequent hours of delay would be charged at ₹1,000/hour.
These charges would be in addition to the hourly fee for use of the vehicle.