PROFESSIONAL SUMMARY
Administrative Virtual Assistant with ICT training and hands-on experience managing inboxes, calendars, and documents for remote clients. I streamline email and file organization, helping reduce missed messages and scheduling conflicts. Skilled in Google Workspace, Microsoft Office, ClickUp, and time-tracking tools, and known for accurate data entry and clear client communication.
I am an Administrative Virtual Assistant based in Kenya. With a strong foundation in ICT (Information and Communication Technology) and specialized training in Software Engineering, I bring a high level of technical proficiency to remote administrative support.
My goal is to help busy professionals reclaim their time. I specialize in streamlining digital workflows, from managing high-volume inboxes to ensuring complex calendars remain conflict-free. Whether it is organizing a cluttered Google Drive or conducting deep-dive market research, I focus on accuracy and clear communication so my clients can focus on their big-picture goals.
Industrial Attachment – Posta Kenya
JUN 2023 – AUG2023
Assisted in (at their second branch at Times Tower)
1. customer service
2. records management. data entry
4. mail handling.
In their main branch, I gained practical exposure to communication skills, teamwork, and office systems.
Learned to operate digital tracking systems/process customer requests efficiently.
Software Development Skills Foundation – (Modcom Institute of Technology)
JUN2022 – AUG 2022
Completed a 3-month foundation program in software development.
Gained hands-on experience with HTML, CSS, JavaScript, PHP, and MySQL to build basic applications.
THEN JOINED the NAIROBI TECHNICAL TRAINING INSTITUTE (The Nairobi National Polytechnic )
Certificate in ICT (CICT), Module 1 – NTTI (TNPP)
SEP2022– JUN 2023
Studied ICT fundamentals including computer hardware, software, and digital communication.
Industrial Attachment – JUN 2023 – AUG 2023 (3 months)
Applied ICT skills in a practical environment, assisting in technical and administrative tasks.
Certificate in ICT (CICT), Module 2 – NTTI (TNPP)
Jan 2024 – Jun 2024
Completed coursework and final exams covering ICT systems, networking, and computer applications.