I am glad to see Scale AI, Midjourney, and others getting their well-deserved recognition in Forbesยน.ย However, speech-to-text, transcription, and text analysis AI deserve more time in the spotlight.ย Global demand for call center AI is projected to increase 13.5% YoY with a market value of $3.6 billion in 2026 and $6 billion by 2032ยฒ.
One to watch is Dolby OptiView, which has remastered pre-processing with its Audio Enhance API, a game-changer for speech-to-text accuracy when paired with AssemblyAI's Transcript API. Rev up your compute clusters and Postman for an exciting ride ahead!ย
Source: Forbes