Welcome

About Me

‎I am a licensed Community Health Practitioner, Certified Nursing Assistant (CNA), and Certified Medication Administrator with hands-on experience in public health and virtual healthcare support.
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‎My background in clinical and community-based care allows me to understand both patient needs and provider priorities. I offer administrative and customer support services tailored for telehealth companies, clinics, and solo practitioners who need a dependable remote assistant.

Services

Administrative Support
‎- Scheduling & rescheduling patient appointments
‎- Calendar management for doctors/therapists
‎- Appointment reminders & patient follow-ups
‎- Accurate data entry and record updates
‎- Handling cancellations and no-shows
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‎Customer Support
‎- Responding to patient inquiries via email, chat, or phone
‎- Assisting patients with telehealth platform access 
‎- Providing timely and empathetic communication

Tools & Software

I’m proficient in tools essential for smooth telehealth operations:
‎- Google Workspace (Docs, Sheets, Calendar, Meet)
‎- Microsoft Office Suite
‎- Slack & Zoom
‎- Telehealth-friendly CRMs and EMRs like TherapyNotes, Jane App, and HIPAA-compliant platforms (can learn others quickly)
‎- Scheduling tools like Calendly, SimplePractice, and Doxy.me

Certifications

‎- Community Health Practitioner (CHP)
‎- Certified Nursing Assistant (CNA)
‎- Certified Medication Administrator
‎- HIPAA Awareness (in progress)

Contact 

Let’s work together to make your virtual healthcare operations smoother, more efficient, and patient-focused.
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‎Email: aniuche.emma@gmail.com
‎Phone: +234 912 081 6070 

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