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procedures, and consultations—both to ensure that they were completed and that the physician reviewed the reports. ordered but not performed because the test request was never received by the laboratory or was incorrectly requisitioned by office staff. Furthermore, if the test was performed and an elevated PSA result was charted without physician review, it may constitute negligence. Physicians must be certain there is a process by which laboratory, imaging, and consultants’ reports are never filed unless the report has first been dated and initialed by the doctor as proof that it was reviewed. Quality and patient safety are our highest priorities, and we are committed to providing outstanding care to every patient we serve. We continually assess and improve, and our core quality goals guide our efforts. Faculty and staff from throughout UF Health regularly engage in interdisciplinary quality-improvement initiatives, reflecting our commitment and ongoing progress in patient-centered, safe practices. We encourage patients to partner with their health care teams and become active participants in their care to achieve the best possible outcomes. Our Clinical Risk Management team identifies risks and improves systems to make patient care as safe as possible. The dedicated team carefully assesses every patient safety report and works with staff to developed procedures that prevent similar events from occurring in the future. We have an advanced patient safety reporting system that collects and analyzes safety events submitted by clinical care staff. Our clinical risk management team uses this system to help identify underlying factors that cause errors and mitigate future risk to patients through process-improvement efforts. By promoting a culture of safety throughout the organization, our staff are confident that their reported events will be investigated and systems improved to help ensure the safety of our patients. While you are a patient at UF Health, we consider you the most important member of the health care team. We work hard to communicate clearly and keep you and your loved ones informed and engaged at every stage of your care. We also want patients to be comfortable and empowered to speak up and ask questions, and to express any concerns at any time. Your input helps us improve your experience at UF Health and helps us provide you with the safest care environment. Look for ID badges. Every member of your health care team must wear one. Your care team is likely to include physicians, nurses, technicians, pharmacists and support staff. Know about your care You and your doctor should agree on what will happen during your hospitalization.
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