PROFESSIONAL SUMMARY
Highly organized and results-oriented administrative professional with over 15 years of progressive experience supporting senior executives, coordinating large-scale travel and event logistics, and managing high-volume office operations across federal and private sector settings. Adept at balancing competing priorities, improving operational workflows, and delivering high-quality administrative and program support under tight deadlines.
Proven success supporting agency directors, deputy directors, and C-suite executives across CDC, Morgan Stanley, ABM Industries, and Kimberly-Clark. Demonstrated expertise in managing executive calendars, coordinating domestic and international travel, overseeing procurement and timekeeping systems, and leading cross-functional communications. Experience includes service as logistics coordinator for CDC’s Community Preventive Services Task Force (CPSTF), where she led the planning and execution of national meetings, technical rehearsals, and agenda development.
Known for professionalism, discretion, and responsiveness, with a reputation as a dependable problem-solver and trusted point of contact for internal teams and external partners. Proficient in Concur, Microsoft Office, Teams, SharePoint, Zoom, and time and attendance systems.
Core Competencies:
✔ Executive Calendar & Meeting Management
✔ Federal and Corporate Travel Coordination
✔ Project & Event Planning
✔ Program & Administrative Operations
✔ Internal Communications & Documentation
✔ Timekeeping & Records Management
✔ Conference & Meeting Logistics
✔ Onboarding, Procurement & Office Systems
TECHNICAL SKILLS & SYSTEM PROFICIENCY
Administrative Tools: Concur Government Edition (Travel & Expenses), Chrome River, Microsoft Teams, Planner, SharePoint, Zoom, Outlook, Excel, Word, PowerPoint
Operations & Scheduling: Time & Attendance Systems (federal), MS Teams Channel Management, Conference & Calendar Coordination
Communications & Collaboration: Skype for Business, Adobe Acrobat, SurveyMonkey, Zoom (Host/Recorder), Internal Resource Publishing
Design & Multimedia: Adobe Creative Suite (Photoshop), Social Media Content Development, Presentation Design
CRM & Client Management: Contact Group Management, CRM Updates, External Vendor Coordination
Federal Systems Experience: Travel Approvals & Expense Reporting, Conference Participation Tracking, Federal Onboarding Logistics
EXPERIENCE
Executive Assistant, Travel Specialist
Centers for Disease Control and Prevention (CDC), National Center for Health Statistics (NCHS), Division of Vital Statistics
February 2024 – May 2025
Full-Time | Atlanta, GA
Serve as the primary administrative and operations support professional for Division and Branch leadership within the Division of Vital Statistics (DVS). Provide comprehensive business services, travel and conference coordination, calendar management, records tracking, and internal communications support to ensure smooth program execution and team efficiency.
Manage all aspects of staff travel through Concur Government Edition, including pre-authorization, updates, policy alignment, expense reconciliation, and coordination with FATAs and the CDC travel policy office.
Process and track conference participation requests, including registration fees, internal approvals, and logistics for travel and attendance.
Maintain and update MS Teams channels and internal resources to ensure staff access to relevant policies, procedures, and scheduling tools.
Coordinate and schedule branch meetings, including agenda preparation, space reservations, calendar invites, and note-taking.
Oversee timekeeping operations, ensuring timely submission and correction of leave records in accordance with federal payroll deadlines.
Serve as point of contact for Division and Branch-level scheduling, announcements, and logistics.
Monitor inventory and procure office supplies; coordinate meeting logistics and conference planning needs for leadership and staff.
Support the operational needs of Branch Chiefs and senior staff by defining administrative workflows and supporting program deliverables.
Provide reliable and responsive administrative support in a high-visibility division, ensuring consistent service and process improvement.
Supported Associate Directors by managing complex schedules, arranging meetings, coordinating interviews, and organizing leadership activities.
Served as the primary point of contact for ISD travel coordination; submitted and processed travel authorizations, completed tasks in Concur Government Edition, addressed policy questions with FATAs, and ensured timely travel reimbursements.
Developed and published a custom CDC Travel Quick Reference Guide tailored for ISD travelers to improve efficiency and reduce processing errors.
Coordinated all phases of conference participation for ISD staff, including registration, internal communication, and logistical arrangements for attendance.
Managed MS Teams channels and published internal information resources to improve team access to essential materials and reduce administrative burden.
Maintained timekeeping records, submitted corrections, and ensured accurate leave reporting through federal payroll systems.
Provided on-demand support to senior leadership and operations staff to troubleshoot travel, scheduling, and documentation issues.
Improved turnaround time and accuracy for travel approvals and expense processing through proactive communication and policy interpretation.
Executive Assistant – Chief Supply Chain Officer (CSCO) and Chief Financial Officer (CFO)
Kimberly-Clark Professional, North America
June 2023 – February 2024
Full-Time | Roswell, GA
Provided high-level executive support to the CSCO and CFO, ensuring seamless operations, scheduling, and logistics for leadership priorities. Managed confidential information, coordinated large-scale meetings, and streamlined administrative functions across the Supply Chain and Finance divisions.
Maintained complex executive calendars; resolved scheduling conflicts and ensured alignment across internal and external meetings.
Coordinated logistics for monthly senior leadership staff meetings, including room bookings, catering, guest speaker scheduling, and presentation support.
Served as point of contact for a corporate building transition, developing internal systems for desk reservations, locker use, and supply access for all personnel.
Managed distribution lists and built contact workbooks for cross-functional teams, enhancing executive visibility and decision-making.
Arranged all travel for executives and their teams, including flights, hotels, rental cars, ground transportation, and dining for business and social events.
Planned and executed off-site executive retreats and leadership team meetings, overseeing vendor coordination, logistics, and cost tracking.
Processed new employee requests, including ID numbers, access badges, and initial supply orders; ensured onboarding readiness.
Supported program management and day-to-day executive priorities by tracking project timelines, follow-ups, and milestone completion across teams.
Executive Assistant – Senior Vice President of Sales & Sales Leadership Team
ABM Industries, Executive Center, Technical Solutions
October 2022 – April 2023
Full-Time | Atlanta, GA
Provided comprehensive administrative and operational support to the Senior Vice President of Sales and 14 regional and national Sales Vice Presidents. Coordinated daily activities, business travel, leadership meetings, and communication flow to ensure smooth and effective team operations.
Managed executive calendars, screened communications, scheduled meetings, and coordinated high-priority engagements across multiple time zones.
Arranged domestic and international travel, processed expense reports, and ensured compliance with company travel and reimbursement policies.
Oversaw planning and logistics for leadership meetings, including space reservations, virtual connection support, agendas, and catering coordination.
Assisted the SVP and Sales Leadership Team in prioritizing initiatives, tracking action items, and ensuring delivery of team objectives and milestones.
Managed documentation and tracking systems to support high-volume communications and executive deliverables.
Provided program-level support for day-to-day sales team initiatives and special projects that enhanced performance and operational efficiency.
Selected to serve on the Presidential Core Values in Action Committee, contributing to internal leadership development and cultural alignment initiatives.
Executive Assistant – Investment Banking Division
Morgan Stanley, Office of Excellence
March 2022 – October 2022
Full-Time | Atlanta, GA
Provided high-level administrative and logistical support to Executive Directors, Vice Presidents, and senior staff within the Investment Banking Division. Served as a trusted gatekeeper and coordinator across internal stakeholders, clients, and external partners to support a fast-paced, confidential, and client-focused work environment.
Managed complex executive calendars and coordinated internal/external meetings, calls, and events to align with shifting priorities.
Served as the primary point of contact for managing banker portfolios, client engagements, and internal operational coordination.
Maintained high levels of discretion while handling sensitive communications and information related to high-net-worth and institutional clients.
Scheduled and supported meetings with multimedia and catering coordination; booked conference rooms and managed room tech requirements.
Processed travel arrangements and expense reports in accordance with Morgan Stanley’s policies and deadlines.
Created, updated, and maintained contact groups and CRM entries to reflect accurate banker and client interactions.
Provided onboarding support for new hires entering the Office of Excellence, including access provisioning and orientation logistics.
Adapted quickly to changes in deadlines, travel needs, or leadership schedules while maintaining attention to detail and professionalism.
Senior Executive Assistant / Logistics Coordinator – Office of the Director & Community Preventive Services Task Force (CPSTF)
Centers for Disease Control and Prevention (CDC), Office of the Director
February 2017 – March 2022
Full-Time | Atlanta, GA
Provided high-level administrative and operational support to the Director, Deputy Director, and senior leadership of the Office of the Director. Served as Logistics Coordinator for the CPSTF, leading planning and execution of annual meetings, internal communications, and project coordination for both virtual and in-person events.
Managed executive calendars, coordinated meeting logistics, resolved scheduling conflicts, and arranged conference room space.
Prepared travel authorizations, developed travel itineraries, booked accommodations, and processed reimbursements for senior leadership and CPSTF members.
Oversaw planning, coordination, and execution of CPSTF meetings (virtual and in-person), including venue logistics, catering, travel coordination, and on-site support.
Drafted and managed technical meeting agendas, timelines, and talking points for CPSTF members and CDC subject matter experts.
Hosted and recorded virtual CPSTF meetings via Zoom; tracked registration levels, confirmed quorum, and disseminated recordings to appropriate stakeholders.
Coordinated communication between CDC leadership, CPSTF members, external agencies, and operational staff to ensure smooth execution of projects and meetings.
Maintained CPSTF shared inbox, triaged high-level requests, and ensured timely response to external inquiries.
Tracked financial investments for office and staff travel, procurement activities, and operational costs; provided reporting to senior leadership.
Updated standard operating procedures (SOPs) for administrative processes to improve efficiency and continuity.
Served as liaison to property management and resolved facility-related issues to maintain optimal office operations.
Operations Specialist / Business Owner
Brandon Imaging, LLC
January 2004 – Present (Part-Time, Self-Employed)
Atlanta, GA
Operate a sole proprietorship offering visual branding, marketing coordination, and small business operations support. Manage all facets of business administration, client services, and promotional strategy for events and commercial projects.
Designed print and digital marketing materials including trade show banners, flyers, business cards, postcards, and digital mailers.
Coordinated event planning timelines for photography activations, trade shows, and social media campaigns.
Managed financial operations including invoicing, accounts receivable/payable, and contract negotiation.
Maintained CRM databases, tracked project deliverables, and provided high-level administrative support to clients.
Developed and executed seasonal social media and email campaigns to promote services and drive engagement.
Oversaw content management and updates across portfolio and social media platforms to support outreach and lead generation.
Balanced multiple projects and deadlines while maintaining quality standards and client satisfaction.
EDUCATION
Bachelor of Arts in International Relations
Minor in Journalism
Georgia State University – Atlanta, GA
Completed: 1987
Associate of Arts in General Studies
Clayton State University – Morrow, GA
Completed: 1985
Certificate in Commercial Photography
Gwinnett Technical College – Lawrenceville, GA
Completed: 2004