๐ Customer Segmentation in FMCG Sector: A Case Analysis on TCPL
As part of my MBA in Business Analytics, I conducted a data-driven segmentation study for Tata Consumer Products Ltd., analyzing how customer personas differ by income, region, and psychographics using models like STP, VALS, and RFM.
๐ Tools Used: Excel, Power BI, SQL, Word, PowerPointย ย
๐ Outcome: Defined key personas, validated targeting patterns, and suggested strategic personalization idea
๐ Project PDF Link: https://drive.google.com/file/d/1IfoyxPUvAu8f9sDlOTqB81ofMMYwR5WC/view