• A reliable virtual assistant with years of experience and knowledge in the vacation rental and property management industry, I can help you manage your properties efficiently and effectively. I can ensure that your properties meet high standards of quality and service, and that your guests, landlord/clients and partners are satisfied. I can handle all aspects of property management, such as bookings, payments, maintenance, complaints, and communication with contractors and suppliers. 

• OTA, set up and manage online profiles for your rental business. Manage bookings that are generated online through various platforms such Agoda, Booking.com, Expedia, HomeAway as well as an Airbnb host or co-host.

• Ensure payments are posted and accurate, handling refund, claims and appealing cases etc.

• Formulate pricing and create promotions to generate more bookings.

• Arranging arrivals and departures.

• Liase with onsite staff.

How do  I manage work/life balance?