T&C's

Cancellation and Refunds 

24-hour notice of cancellation or postponement is required for all private sessions and classes. Notice of less than 24 hours will incur full payment of the full Session/Class fee.                                                          

All course, party and private session sales are final, non-refundable and non-transferable. 

Lateness Policy 

Please arrive 5 minutes before the start of class.

If the client is late to the Session/Class, it cannot be extended and will end at the appointed time. Additional time will be added to the Session/Class or subsequent Sessions/Classes if the studio is at fault.

No Show Policy

If you fail to cancel a session within the cancellation period or contact us before the commencement of a session you will be noted as a ‘No Show’ which forfeits any class credit/payment received.

Health and Safety

Your Instructor has completed and holds a certificate for level 3 emergency first aid. Your Instructor has public liability insurance coverage. If your Instructor conducts the Sessions/Classes on your premises you are responsible for providing a safe exercise environment. See class rules for a list of requirements that we expect students and guests to stick to. That way we have done everything that we can to make every class as enjoyable as possible for you, other students and our instructors who teach the sessions. 

Digital Media

We allow and encourage you to take photos and videos in class. Please be mindful that you may appear in other people's media which they are free to share anywhere. On occasion, instructors may also film classes for the use of promoting classes on social media channels. If you do not wish to be in these pictures, please feel free to chat with your instructor. 

Class Rules

* Be on time for class - If you are late, you may be refused unless you take responsibility for being warm and ready for class. Your Instructor is no longer responsible for any injuries occurring from improper warm-up.                                                                                                               

* All jewellery must be removed - no exceptions!  

*Take things slow - If you don't understand a move, ask as many times as you need. Likewise, listen to your body, don't push through the pain.             

*Mats must be used for all inverted moves and moves you have not yet mastered.     

*Don't teach other students - always refer them to your Instructor, likewise if you want to try a move you haven't been shown yet.