Amtrak Name Correction Policy: How to Update Passenger Details Online 

Travel plans can sometimes require changes, including correcting passenger details on your Amtrak reservation. Understanding Amtrak's name correction policy can save you time and hassle. Here’s a comprehensive guide on how to update passenger details online:

Eligibility and Rules

1. Eligibility: Amtrak allows name corrections for various reasons, including typos, legal name changes (e.g., marriage, divorce), and other minor adjustments. Changes can be made up to 24 hours before the scheduled departure time.

2. Documentation: Ensure you have your reservation number and the email address or phone number used when booking the reservation. If the name change is due to a legal matter, have the appropriate documentation ready.

How to Update Your Name Online

1. Log In to Your Account: Visit the Amtrak website and log in to your account. If you booked your ticket as a guest, you’ll need your reservation number and the email address or phone number used when booking.

2. Navigate to “Manage Booking”: Once logged in, navigate to the “Manage Booking” or “My Trips” section. Here, you’ll find options to view and modify your reservations.

3. Select Your Reservation: Enter your reservation number and email address or phone number to retrieve your reservation details. Select the reservation for which you need to update the name.

4. Request a Name Change: Follow the prompts to request a name change. You may need to provide additional information or documentation, such as a copy of your ID or legal documentation for the name change.

5. Confirm the Change: Review the updated reservation details to ensure all information is correct. Confirm the name change and save any confirmation emails or receipts.

Fees and Considerations

1. Fees: While Amtrak does not typically charge a fee for minor name corrections (e.g., typos), more significant changes or updates due to legal reasons may incur a fee. Check the specific fare rules associated with your ticket for details.

2. Timing: Make sure to request the name change as soon as possible, ideally well before the 24-hour cutoff, to avoid any complications or additional charges.

Tips for a Smooth Name Change Process

1. Act Quickly: Make the name change as soon as you know it’s necessary to avoid complications or higher fees.

2. Double-Check Information: Ensure all details are correct before submitting the name change request to avoid delays.

3. Keep Documentation Handy: Have all necessary documents ready when requesting a name change to expedite the process.

4. Check Policies: Review Amtrak’s name change policy on their website to stay informed about any updates or changes.

5. Use the Amtrak Mobile App: For added convenience, you can use the Amtrak mobile app to manage your reservation and request name changes on the go.

Conclusion

Changing the name on your Amtrak reservation is a simple process if you follow these steps and tips. By understanding the eligibility and rules, gathering the necessary documentation, and acting quickly, you can ensure a smooth and hassle-free experience. If you encounter any issues or have specific questions, don’t hesitate to contact Amtrak’s customer service for further assistance.