You can get in touch with American Airlines at Boston Logan International Airport in various ways when it comes to flight inquiries, baggage assistance, or any other travel-related questions. Here is a detailed guide to contacting them:
American airlines work at BOS in Terminal E for International arrivals and Terminal B for domestic flights.
Location: Terminal B - American Airlines counters for domestic flight-related assistance or Terminal E for international concerns.
Hours of operation: Opens few hours prior to the first flight, closes with the last flight of the day.
General Enquiries:
American Airlines Customer Service number will assist you with most calls:
U.S./Canada Toll-Free Number: +1-800-433-7300 or +1855-838-5939
Hearing and Speech Impaired (TTY): 1-800-543-1586
For Airport-specific Help:
Call 1-800-235-6426 if inquiries concern Boston Logan and request a transfer to the American desk.
American Airlines can help you manage your booking, find out about flight status, and know their terminal and gate information through its website.
Get the American Airlines mobile app today for real-time updates, mobile boarding passes, and direct customer service chat capabilities.
American Airlines uses its official social media handles to attend to people's queries:
Twitter: @AmericanAir
Facebook: American Airlines
Baggage Services: Head over to the Baggage Service Office just outside the baggage claim areas in either Terminal B or Terminal E, in case you had trouble with a checked luggage.
Flight Changes and Rebooking: Modification, cancellation, and for upgrades, visit any ticket counters at the respective terminals as mentioned.
Dedicated service counters are available for AAdvantage program members having elite status or customers traveling premium cab to enjoy expedited service.
During the peak travel times, advance planning works well for making your contacts. American Airlines Terminal Boston Logan has various assistance options for Boston passengers, from telephone options to personal visits to online services.