Welcome to Vidflex. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI video generation platform.
1. Information We Collect
We may collect:
Personal Information
* Name
* Email address
* Account information
* Billing information (processed securely by third-party payment providers)
Content You Provide
* Text prompts
* Uploaded images
* Uploaded videos
* Audio files
* Generated videos
* Other files submitted for processing
Technical Information
* IP address
* Browser type
* Device information
* Operating system
* Usage analytics
* Log data
 2. How We Use Your Information
We use your information to:
* Provide AI video generation services
* Improve our AI models and platform
* Process payments
* Respond to customer support requests
* Maintain security
* Prevent fraud and abuse
* Improve user experience
* Comply with legal obligations
3. AI Processing
Your prompts and uploaded content may be processed using artificial intelligence technologies to generate videos. Processing may involve trusted third-party cloud or AI service providers.
4. Data Storage
We store your information securely using industry-standard security measures. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
5. Third-Party Services
We may use trusted third-party providers for:
* Cloud hosting
* Payment processing
* Analytics
* Authentication
* AI processing
* Customer support
These providers have their own privacy policies.
6. Cookies
We may use cookies and similar technologies to:
* Keep you signed in
* Remember preferences
* Analyze website traffic
* Improve performance
You can manage cookies through your browser settings.
7. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. User Responsibilities
You are responsible for ensuring that any content you upload does not violate the rights of others or applicable laws.
9. Children's Privacy
Our services are not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.
10. Your Rights
Depending on your location, you may have the right to:
* Access your personal data
* Correct inaccurate information
* Request deletion of your account
* Request a copy of your data
* Withdraw consent where applicable
To exercise these rights, contact us using the information below.
11. Security
We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates become effective when posted on this page.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: bettydsims155@gmail.com