THE GOLD STANDARD OF CLEANING!
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Before
After
BEFORE
AFTER
BEFORE
AFTER
Our team successfully transformed our client's Home back into a tranquil environment
BEFORE
AFTER
Shower Doors
with Soap Residue
Soap Residue Up Close
After of Shower Doors
Crystal Clear
I was born on the beautiful island of the Dominican Republic.
I grew up in a town called San Cristobal until I was 14 years
old. The town had beautiful, colorful homes, most of which had
porches where, early in the morning I’d find the neighbors in
rocking chairs, drinking coffee. Local music, the smell of cayenne
flowers and the laugh of children always playing outside filled the
atmosphere. To me as a little girl, this was paradise, except for
the fact that the streets were dirt roads and had no sidewalks.
Rain season (which felt like year-round) caused these roads to
have many potholes full of water. Did I say water? I meant mud.
For several years, my family didn’t have a car, so the only way we
could go about our everyday life was by getting public transport
tation, meaning motorcycles. You can imagine how clean our feet
were when we got home after a wonderful bike ride in mud-filled
roads. I was around 10 years old when the neighbors had the
first meeting about going to a local government office and asking
for the roads to be fixed. I remember our family and caregivers
having the craziest obsession with keeping the house clean, especially the floors.
I was very young when the notion that the house
needed to be clean at all times was instilled in me.
Dusting, wiping down furniture, sweeping and mopping the
floors, even cleaning windows had to be done daily or almost daily.
Even after the local government built roads and sidewalks, the
habit of doing deep cleanings every day stayed, so much so that
when I go back home to visit, they still thoroughly dust and mop
the floors even if we have to be kicked out of rooms. When we moved to the
United States, many things changed but doing deep cleanings every day
was not one of them. If I’m being honest, the actual act of cleaning is not
what I enjoy – what I enjoy is the end result. I love the smell of cleanliness
and seeing the shiny floor, the empty trash cans, and the cleaned, polished
and organized surfaces. That’s what gives me satisfaction and
motivates me to do it over and over again.
Three years ago, I was working from home selling insurance policies for
Nationwide and Progressive. A friend of mine who had a cleaning company
asked me to help him by answering phone calls and adding
the appointments to his calendar.
One Friday morning, I was making final confirmation for a cleaning scheduled
that afternoon. This client had scheduled the cleaning several weeks prior because
she had a party the following day. Mid-afternoon, I received a call from my friend,
asking me to cancel all his appointments for the rest of the day.
Even though I could sensethat he was having a bad day, I reminded him of the
one client that was counting on us. His response did not change: “Cancel all
appointments for the rest of the day.” As I explained to the client
that we needed to cancel all appointments, she became really
worried and I could feel her frustration rising. Without much
thought, I told her that I found someone who could potentially
do her cleaning. I looked around my house for cleaning supplies,
pulled my hair up and put on some sneakers, then I called the
client and told her that her cleaner was on the way.
As I drove to the client’s house, I said to myself, “What in the
world are you doing? Here you are driving to this lady’s house
with no professional cleaning experience, you don’t know her,
you don’t have professional cleaning supplies or know how to
use them! What if you ruin her floors or her furniture; do you
have any money to pay for damages?” Needless to say, I was
panicking. All I knew was that I would try my best. I would ask
for detailed expectations and if I had to stay several hours over
the time she paid, I would. My desire wasn’t money; my desire
was to see a pleased customer with a clean house. All I wanted
was to hear her say she was happy with the way her house looked
and smelled. It’s true, I made several mistakes, but I learned from
them and I fixed them all. When I was done and she was happy
and even tipped, I was relieved. As I placed my supplies in the car
and drove home, I realized that I had just learned a valuable life
lesson that would change me forever.
Sometimes willingness, passion, and the right attitude have more
weight than experience. Sometimes being in the room, testing the
waters, and giving things a try is all it takes for amazing results. If
she was happy with the cleaning service, imagine how much more
quickly and effectively it could’ve been done if I had the right tools,
cleaning solutions, processes, training, and experience. I left her
house empowered, ready to make a change from my sedentary
office job to a customer-service-driven entrepreneurial one.
That was the start of Amazon Gold Cleaning Services LLC.
Since then, we have cleaned thousands of homes in Delaware and
nearby states. We offer personalized residential and commercial
cleanings, bringing our own mostly natural cleaning products, vacuum and more. We are licensedand insured and we are certified as professional organizers through the
Marie Kondo organization program. Our staff is friendly, honest, background checked
and heavily trained.
We pray (yes, I said pray) for all of our staff and clients daily, mostly for their
well-being and health. Our goal is that through our skills, we can allow our
clients the time and peace of mind to come home to a peaceful oasis instead
of chores.
We have partnered with local organizations and churches to give back to the
local community as well, and we are also developing a program in the
Dominican Republic that will provide bags with everyday essentials to the elderly
and to new mothers in a local public hospital in San Cristobal, Dominican Republic.
In October of 2019,we started a program offering a Free Cleaning to those in need. Our current clients nominate relatives or friends who need help, such as the young couple dealing with the chaos of moving who received our first Free Cleaning.
Today I am proud of my humble beginnings. Today I can see how the
muddy roads were a blessing shaping my habits. Today I am glad that
I showed up at that client’s house regardless of my fears, and ultimately
I am thankful to every client since then who chooses to trust us in their home. We are honored, we are thankful, and we value your trust.
I was born on the beautiful island of the Dominican Republic.
I grew up in a town called San Cristobal until I was 14 years
old. The town had beautiful, colorful homes, most of which had
porches where, early in the morning I’d find the neighbors in
rocking chairs, drinking coffee. Local music, the smell of cayenne
flowers and the laugh of children always playing outside filled the
atmosphere. To me as a little girl, this was paradise, except for
the fact that the streets were dirt roads and had no sidewalks.
Rain season (which felt like year-round) caused these roads to
have many potholes full of water. Did I say water? I meant mud.
For several years, my family didn’t have a car, so the only way we
could go about our everyday life was by getting public transport
tation, meaning motorcycles. You can imagine how clean our feet
were when we got home after a wonderful bike ride in mud-filled
roads. I was around 10 years old when the neighbors had the
first meeting about going to a local government office and asking
for the roads to be fixed. I remember our family and caregivers
having the craziest obsession with keeping the house clean, especially the floors.
I was very young when the notion that the house
needed to be clean at all times was instilled in me.
Dusting, wiping down furniture, sweeping and mopping the
floors, even cleaning windows had to be done daily or almost daily.
Even after the local government built roads and sidewalks, the
habit of doing deep cleanings every day stayed, so much so that
when I go back home to visit, they still thoroughly dust and mop
the floors even if we have to be kicked out of rooms. When we moved to the
United States, many things changed but doing deep cleanings every day
was not one of them. If I’m being honest, the actual act of cleaning is not
what I enjoy – what I enjoy is the end result. I love the smell of cleanliness
and seeing the shiny floor, the empty trash cans, and the cleaned, polished
and organized surfaces. That’s what gives me satisfaction and
motivates me to do it over and over again.
Three years ago, I was working from home selling insurance policies for
Nationwide and Progressive. A friend of mine who had a cleaning company
asked me to help him by answering phone calls and adding
the appointments to his calendar.
One Friday morning, I was making final confirmation for a cleaning scheduled
that afternoon. This client had scheduled the cleaning several weeks prior because
she had a party the following day. Mid-afternoon, I received a call from my friend,
asking me to cancel all his appointments for the rest of the day.
Even though I could sensethat he was having a bad day, I reminded him of the
one client that was counting on us. His response did not change: “Cancel all
appointments for the rest of the day.” As I explained to the client
that we needed to cancel all appointments, she became really
worried and I could feel her frustration rising. Without much
thought, I told her that I found someone who could potentially
do her cleaning. I looked around my house for cleaning supplies,
pulled my hair up and put on some sneakers, then I called the
client and told her that her cleaner was on the way.
As I drove to the client’s house, I said to myself, “What in the
world are you doing? Here you are driving to this lady’s house
with no professional cleaning experience, you don’t know her,
you don’t have professional cleaning supplies or know how to
use them! What if you ruin her floors or her furniture; do you
have any money to pay for damages?” Needless to say, I was
panicking. All I knew was that I would try my best. I would ask
for detailed expectations and if I had to stay several hours over
the time she paid, I would. My desire wasn’t money; my desire
was to see a pleased customer with a clean house. All I wanted
was to hear her say she was happy with the way her house looked
and smelled. It’s true, I made several mistakes, but I learned from
them and I fixed them all. When I was done and she was happy
and even tipped, I was relieved. As I placed my supplies in the car
and drove home, I realized that I had just learned a valuable life
lesson that would change me forever.
Sometimes willingness, passion, and the right attitude have more
weight than experience. Sometimes being in the room, testing the
waters, and giving things a try is all it takes for amazing results. If
she was happy with the cleaning service, imagine how much more
quickly and effectively it could’ve been done if I had the right tools,
cleaning solutions, processes, training, and experience. I left her
house empowered, ready to make a change from my sedentary
office job to a customer-service-driven entrepreneurial one.
That was the start of Amazon Gold Cleaning Services LLC.
Since then, we have cleaned thousands of homes in Delaware and
nearby states. We offer personalized residential and commercial
cleanings, bringing our own mostly natural cleaning products, vacuum and more. We are licensedand insured and we are certified as professional organizers through the
Marie Kondo organization program. Our staff is friendly, honest, background checked
and heavily trained.
We pray (yes, I said pray) for all of our staff and clients daily, mostly for their
well-being and health. Our goal is that through our skills, we can allow our
clients the time and peace of mind to come home to a peaceful oasis instead
of chores.
We have partnered with local organizations and churches to give back to the
local community as well, and we are also developing a program in the
Dominican Republic that will provide bags with everyday essentials to the elderly
and to new mothers in a local public hospital in San Cristobal, Dominican Republic.
In October of 2019,we started a program offering a Free Cleaning to those in need. Our current clients nominate relatives or friends who need help, such as the young couple dealing with the chaos of moving who received our first Free Cleaning.
Today I am proud of my humble beginnings. Today I can see how the
muddy roads were a blessing shaping my habits. Today I am glad that
I showed up at that client’s house regardless of my fears, and ultimately
I am thankful to every client since then who chooses to trust us in their home. We are honored, we are thankful, and we value your trust.