A professional with ambitious benchmark-setting, growth & expansion in Projects, Customer Supports, & Service Quality with Approx. 12 years of experience in Power Electronics Systems, Industrial Systems, Renewable Energy, Telecom Batteries, ESS, Hybrid Systems, Lithium-Ion Battery, EV, Solar, and Backup Industries.
Planning and organize the technical training programs according to organizational requirements to Vendors & Renew team members.
Ensure the Solar Power Uptime Tracking and track the Equipment’s Failure at Plaints levels. (Plant Breakdown Management))
Provide Technical Support and guidance to Field Support Team (FST).
Control & manage the RMS Devices Communications of all Plaints. (Plant uptime tracking on SynaptiQ Portal)
Prepare and monitor the Product & Part Failure trend it has Coordinate with the OEM team for abnormal failure & Quality feedback to improving product Quality.
Handled North Zone as a Zonal Manager for Solar, Telecom segment, and Industrial segment on PAN India basis.
Key Account Manager for BIL, Airtel, Tower Vision, Tejas, ABS, and IOCL.
Handle & Managed Call Center for Customer & Operation Management with team building.
Planning and organize the technical training programs according to organizational requirements.
Business development, revenue generation & payment collection.
Reviewing the best operational practices, identify the areas of obstruction/ quality failures, and advise on system and process changes for continuous improvement (Service Quality)
Provide Technical Support and guidance to Field Support Team (FST) & Customers.
Prepare and monitor the Product & Part Failure trend have Coordinate with the R&D team for abnormal failure & Quality feedback for improving the product quality.
Received Appreciation Certificate from GTL, Bharti & Vodafone in regards to Get SMPS & IPMS order received from that Company has and won internal Appreciation.
Successful implementation of RJIL 12/16/AG1/Cow/Colo Project with 6 types of Li-Ion Battery across India.
Successful execution of the project for Airtel in Lagos (South Africa) and for GE in Sri Lanka
Execution of First turnkey project of Eltek for IOCL
Handled and successfully completed the Solar/UPS/ Inverter project on a pan India basis at telecom & industrial sites.
Developing and implementing integrated standards towards the installation at various customers.
Handled vendor of 35-40 Engineers team for feasibility & Installation/Commissioning from Gurgaon (Cop. Office)
Provided Technical training for Solar system & Invertor/UPS installation, feasibility/survey, and Service to vendor team from time to time.
Carried out advance planning for resource mobilization, workforce deployment, and rendering technical support; ensuring the execution of projects within time, cost & budgetary parameters.
Managed project activities like material tracking, mast installation management, PO processing for various cross-functional activity
Preparation Publication of error-free MIS related to mast tracking, material tracking, PM interlock for site readiness, Installation tracking.
Supported client on service-related issues and ensures customer satisfaction.
Successfully completed Inverter Installation project in Reliance refinery, at Jamnagar.
Successfully completed 15 KVA Inverter I&C Project for WTTIL.
Successfully completed Solar System Installation Project for Gram Panchayat & Cooperative Banks.