Welcome to the support page for our game! If you're experiencing issues or have questions, you're in the right place.
Troubleshooting
If you're having trouble with the game, try the following steps:
Restart the App: Close and reopen the game.
Check for Updates: Make sure you have the latest version installed from the App Store.
Reboot Your Device: A simple restart can often fix performance issues.
Reinstall the App: If problems persist, delete and reinstall the game (note: this may erase progress if the game doesn’t support cloud saving).
Frequently Asked Questions
Can I play offline?
Yes, the game can be played without an internet connection. However, some features may require internet access.
Why did I lose my progress?
Progress is typically saved on your device. Deleting the app or clearing data may result in lost progress unless your game supports iCloud or other cloud backup options.
When will new levels or updates be available?
We release updates regularly. Keep your app updated to access the latest content and improvements.
The game crashed — what do I do?
Restart the app or your device. If the issue continues, please contact us with your device model and iOS version.
📬 Contact Us
If your issue isn’t listed here, feel free to reach out to us directly. We’re happy to help!
📧 Email: support@alphabetparty.com