An intuitive chat bot named MiDAS listens to patient needs and suggests an available appointment time, based on urgency and patient preferences.
At the same time, MiDAS optimizes scheduling based on practice capacity and available specialtizations.
Not sure where to start? Say hello and follow the prompts.
Have your patient information handy
Be prepared to describe your condition
Consider how urgently you need to be seen
Try to cancel your appointment
Do you struggle to prioritise urgent patient bookings while spending time on referrals? Currently the general practice (GP) takes a lot of time to deal with the appointment booking.
As the request types from patient are various, it is difficult to use one tool to implement the process.
Practice capacity is used inefficiently, costing time and money.
Do you wait on the phone to be told to come two weeks later?
Every patient needs to call the practice, talk to a receptionist, describe their needs, and then wait for an available appointment. This can be frustrating at least and possibly even dangerous in an urgent situation.
MiDAS lets you schedule on your own time, helping every patient find an appointment based on their needs.