Privacy Policy for AllneedsAnalysis

Effective Date: November 16, 2025
Company: Allneeds LLC
App Name: AllneedsAnalysis

1. Introduction

Allneeds LLC ("we", "our", "us") operates the AllneedsAnalysis mobile application (the "App"), a platform that allows users to browse, request, and pay for laboratory tests offered through the App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using AllneedsAnalysis, you agree to the practices described in this policy. If you do not agree, please refrain from using the App.

2. Information We Collect

We collect information to provide and improve our services. The types of information collected include:

2.1 Personal Information

From Users:

• Name

• Email address

• Phone number

• Location (city/region)

• Uploaded test samples or medical reports (if required for certain tests)

• Payment information (processed through secure third‑party payment providers)

2.2 Test and Transaction Data

• Test requests and order histories

• Uploaded sample details

• Delivery method selections

• Refund and dispute records

2.3 Automatically Collected Data

• Device information (model, OS version)

• App usage data (features accessed, interactions)

• Log data (IP address, timestamps)

We do not intentionally collect any data containing branding or sensitive health information beyond what is required to fulfill test requests.

3. How We Use Your Information

We use collected information to:

• Create and manage user accounts

• Facilitate test requests, payments, and communications

• Provide customer support

• Send administrative notifications (email, in‑app alerts)

• Maintain platform quality and safety

• Analyze performance and improve App features

• Comply with legal, regulatory, and security requirements

4. Sharing Your Information

We may share your information with the following parties:

4.1 Service Providers or Test Fulfillment Partners

To fulfill test requests, authorized partners may receive:

• User name and contact information

• Uploaded sample details

• Delivery instructions

4.2 Admin (Allneeds LLC Team)

Admins may access information to:

• Review test‑related data

• Manage disputes and refunds

• Ensure service quality and compliance

4.3 Third‑Party Service Providers

These may include:

• Payment processors

• Cloud hosting providers

• Email notification services

• Data analytics tools

4.4 Legal Authorities

We may disclose information if required to:

• Comply with legal processes

• Protect our rights, users, or the public

We do not sell or rent your personal information to third parties.

5. Data Storage & Security

We take reasonable measures to safeguard your data, including:

• Encrypted data transmission (HTTPS)

• Secure cloud storage

• Restricted access controls

While we strive to protect your information, no digital platform can guarantee absolute security.

6. Data Retention

We retain information for as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

Uploaded test samples or files may be stored according to the selected sample retention period (21, 7, or 3 months) when applicable.

7. Your Rights

Depending on your region, you may have the following rights:

• Access, update, or delete your personal information

• Withdraw consent for certain data uses

• Request a copy of stored data

• Request deletion of your account

You can exercise these rights by contacting us (see Section 11).

8. Payments & Financial Information

All online payments are processed by third‑party payment providers. We do not store full credit/debit card details on our servers.

9. Children’s Privacy

The App is not intended for users under 18. We do not knowingly collect data from minors.

If we discover that a minor has registered, we will promptly delete their account and data.

10. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will:

• Update the “Effective Date” at the top

• Notify users through the App or email if changes are significant

Continued use of the App after updates indicates acceptance of the revised policy.

11. Contact Us

For questions, concerns, or privacy requests, contact:

Allneeds LLC
Email: support@allneedsllc.com
Website: www.allneedsllc.com