How to obtain a license key for APM 7
There are two ways to obtain a license key for APM 7:
From the product CD: If you have purchased APM 7 from CA Technologies or an authorized reseller, you will receive a product CD that contains the installation files and the license key. You can find the license key on a sticker attached to the CD case or on the CD label. You can also open the License.txt file on the CD to view the license key.
From CA Technologies: If you have downloaded APM 7 from the CA Technologies website or received it by email, you will need to contact CA Technologies to request a license key. You can do this by filling out an online form or calling the customer support number. You will need to provide your name, email address, company name, and product serial number. The product serial number is a 10-digit code that is displayed on the first screen of the installation wizard. CA Technologies will send you the license key by email within 24 hours.
How to enter a license key for APM 7
Once you have obtained a license key for APM 7, you can enter it during or after the installation process:
During installation: When you run the installation wizard, you will be prompted to enter the license key on the License Verification screen. You can type or paste the license key in the text box and click Next. The installation wizard will verify the license key and proceed with the installation.
After installation: If you have skipped entering the license key during installation or want to change it later, you can do so by launching APM and selecting Help > License from the menu bar. This will open the License Verification dialog where you can enter or modify the license key. You will need to restart APM for the changes to take effect.
Troubleshooting tips for APM 7 license key issues
If you encounter any problems with your APM 7 license key, such as invalid or expired keys, missing or corrupted files, or activation errors, you can try the following tips:
Check your license key: Make sure that you have entered the correct license key for APM 7. The license key is case-sensitive and must match exactly with the one provided by CA Technologies. Do not confuse it with other product keys or serial numbers. If you have copied and pasted the license key from an email or a file, make sure that there are no extra spaces or characters in it.
Check your product version: Make sure that you have installed the correct version of APM 7 that matches your license key. The license key is specific to the product version and edition (such as Standard or Professional). You can check your product version by selecting Help > About from the menu bar in APM. If you have installed an older or newer version of APM than your license key, you will need to uninstall it and install the correct one.
Check your system date: Make sure that your system date is set correctly on your computer. The license key has an expiration date that is based on your system date. If your system date is incorrect, it may cause your license key to expire prematurely or become invalid. You can adjust your system date by clicking on the clock icon on your taskbar and selecting Adjust date/time.
Contact CA Technologies: If none of the above tips work, you may need to contact CA Technologies for further assistance. You can reach them by phone, email, or online chat. You will need to provide them with your product serial number, license key, error message, and system information. They will help you to resolve your issue as soon as possible.
Conclusion
AllFusion Process Modeler 7 is a powerful tool for creating and managing business process models. To use it, you need a valid license key that is provided by CA Technologies. You can obtain a license key from the product CD or by contacting CA Technologies. You can enter the license key during or after the installation process. If you encounter any problems with your license key, you can try some troubleshooting tips or contact CA Technologies for support.
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